Head Office
Conrad Electronic SE
Klaus-Conrad-Straße 2 92530
Wernberg-Köblitz
Customer Service
Phone: +49 (0) 96 04/40 87 87
Phone: 0 96 04/40 80 80
Phone: 0844 826 2850 (UK)
Email: kundenservice@conrad.de
Email: sales@conrad.com (global)
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About Conrad Electronic
Conrad is a German retailer of electronic products, founded by Max Conrad in 1923. It has 36+ stores spread across Germany, France, the Netherlands, Italy and Switzerland. Within Germany, Conrad has branches in Berlin, Bonn, Dusseldorf, Frankfurt, Hanover, Munich, Leipzig and Stuttgart. It also serves shoppers across East Europe. Headquartered at Hirschau, Germany, the company employs more than 4,000. Conrad Electronic’s products include computer hardware and electronic components. It’s catalog includes more than 750,000 items. Some of it’s sub-brands consist of Voltcraft, Toolcraft, Renkforce, Sygonix, SpeaKa Professional, C-Control Pro, Eurochron, Reely, Polarlite, Emmerich, Tru Components and BaseTech. There are over 1.3 million products for business customers. Conrad’s logistics center at Wernberg-Koblitz is a state of the art facility where on average 40,000 parcels are packed and shipped each day.
Besides Conrad stores, you can purchase products from the official e-store online. You can use the search bar to input product name or category to get results. You can even explore the categories to filter the products. Categories found include Computers, Televisions, Cameras, Smartphones, Computer Accessories, Cables, Computer Peripherals, Audio Accessories, among others. There is a Sale section for those looking for items on discount. Business customers can explore the Biz section for wide array of products and wholesale prices.
Purchases on Conrad.de can be made using Visa, MasterCard, American Express and PayPal. Delivery options are revealed during checkout. There are both standard and expedited shipping options. Standard delivery takes one to two business days. Within Europe it can take one to two weeks. Customers can also order online and collect an item at nearest store. Most Conrad products come with a 30 day return policy. Besides warranty offered by brands, Conrad has its own warranty packages, from 24 months to up to 48 months. For refurbished or used goods, the warranty is 12 months. If you are a regular shopper, register for the Kundenkarte or Kundenkarte Plus+ cards to enjoy discounts, exclusive offers and other benefits. For more information or queries on registration, payment, refund, cancellation, or others, reach the Conrad support.
