CityWalk Hollywood Office
100 Universal City Plaza,
Universal City, CA 91608
United States

CityWalk Hollywood Customer Service
Phone: 818-622-4455 (general)
Phone: 818-622-9841 (office)
Phone: 818-508-0711 (movies)
Email: citywalkopsadmin@nbcuni.com
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About CityWalk Hollywood
citywalk-hollywoodUniversal CityWalk Hollywood is an entertainment complex established in the popular Universal Studios in Los Angeles, California. The three-block entertainment and shopping district was opened in the year 1999 and boasts of more than 30 shops selling wide range of products. There are also more than 30 dining areas. For movie lovers, the 30-acre entertainment complex offers a 19-screen movie theatre featuring an eight-story-high IMAX. Tickets can be purchased online or at the Box Office.

Visitors to CityWalk Hollywood have ample public transportation (Metro trains and buses) options, including free shuttle service. The shuttle service begins at 7am in the morning and runs 7 days a week. If you prefer to drive, you have parking facility at Front Gate which is closest to the theme park and Preferred Parking which requires a short walk to reach the theme park or CityWalk. A cheaper alternative would be the General Parking that is charged according to the number of hours.

For dining, there are restaurants such as Bubba Gump Shrimp Co, Buca Di Beppo, Hard Rock CAfe Hollywood, Saddle Ranch Chop House, Samba Brazilian Steakhouse & Lounge, Tony Roma’s, Wasabi at CityWalk, Subway, KFC, Taco Bell, Blaze Pizza, Panda Express, Cinnabon, Jamba Juice and Starbucks. As for shopping, you have brands such as Abercrombie & Fitch, ANGL, Billabong, Element, Fossil, Guess Accessories, Lids, SCENE, Shoe Palace and Skechers. For more information or queries on timings, parking, payment, refund/cancellation, lost and found items, or others, reach the CityWalk Hollywood customer service via phone or email.

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Last Update: September 18, 2024