Head Office
CEX.IO Ltd,
2nd Floor, 1-5 Clerkenwell Road,
London, EC1M 5PA, UK

Customer Service
Email: support@cex.io
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About CEX.IO
CEX.IO is a popular platform for buying and selling Bitcoin and Ethereum. Founded in 2013, the company is currently headquartered at London, UK. The cloud mining provider offers trading via both website and mobile app. It offers a simplified interface for buying and selling Bitcoin.

Payment methods include Visa, MasterCard, bank transfer and cryptocurrency. The platform provides services in 99% countries around the globe. Members enjoy good leverages, automatic funds borrowing and negative balance protection. Registered users also can get downloadable reports, real-time balance and transaction history with transparent fees.

Members enjoy fast order execution, low spread and access to high liquidity orderbook for top currency pairs. Once an account has been created, you can deposit funds in USD, EUR, RUB, or in your local currency. After purchasing Bitcoins, you can store same in a safe cryptocurrency cold storage, trade or withdraw to personal wallets

For transaction fees, margin trading or other fees, you can visit the Fee Schedule section on the website. Note that transaction fee is based on your 30-day trade volume for all pairs. There is also a price calculator tool that allows you to convert easily between Bitcoin and preferred fiat currencies. For more information or queries on registration, payment, cancellation, refund or others, reach the CEX.IO customer service.

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Last Update: September 16, 2024