Head Office
Canon Australia Pty Ltd
Building A, The Park Estate,
5 Talavera Road Macquarie Park,
NSW 2113 Australia
Customer Service
Phone: 13 13 83
Phone: 1300 985 230
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Aboutย Canon Australia
Canon is a leading manufacturer of digital cameras and imaging equipments used by consumers as well as business enterprises. The Japanese company is currently the largest camera manufacturer in the world and employs more than 130,000. The cameras segment includes compact cameras, SLR cameras, interchangeable lenses and handheld video cameras. Other products include copiers, laser printers, ink-jet printers and scanners.
Canon began operations in Australia in the year 2007. It has its headquarters in Macquarie Park, New South Wales. Besides brick and mortar stores, Canon Australia also operates an ecommerce channel from where customers can make purchases. Products that can be shopped on the website include cameras, lenses, printers, projectors, scanners, network video cameras, calculators, binoculars and medical imaging products.
The Canon brands you will find include EOS, PowerShot, IXUS, PIXMA, CanoScan and LEGRIA DV. If shopping for cameras, you can shop by sub categories such as DSLR, Mirrorless, Compact, Cinema, Video Cameras and even lenses. Customers can register their product to get regular updates and even keep a track of purchase and warranty. If looking for drivers or manuals, you have a separate link through which you can conveniently search and filter.
Purchases on Canon Australia can be made using Visa, MasterCard, American Express and Discover cards. The company offers free shipping within the country. You can track the status of delivery right on the website. Customers also enjoy 14 day return policy.ย For more information or queries on store locations, payment, refund, cancellation,ย warranties, manuals, drivers,ย or others reach the Canon Australia customer service.
Hi Canon, not a good experience today. Tried ringing customer service and got options for the store but no option to talk to someone about a general enquiry? I rang 1300 799 604 and chose option about ‘specific product’ got one of your agents, I explained the nature of my general enquiry regards the unexpected response provided by your online camera product finder and he advised that he could not help, but that I should “wait on the line to see if someone could help”… I waited and got the response “sorry, there are not any camera experts right now to talk to” and offered me the option to visit your Melbourne Experience Store… I explained that I was 1000+ KM further north in Sydney and anyway, with the border situation, I was not inclined to make that journey just to get an answer to a general camera enquiry. I was asked “is there anything else I can help you with”…. REALLY?
Hi there, I have already enquired as to why I cant download photos from my Canon camera to my Windows 10 computer twice already and still havent received a solution to the problem? It was working OK a few months ago then just stopped. My research online showed a lot of other people with the same problem? I have re-installed a fresh copy of Win 10 but that did nothing to fix it. Everything else seems to work on PhotoViewer but the Camera downloads. Have you found a solution to this problem yet? regards, Ross.