Head Office
2 Batterymarch Park,
Suite 205 Quincy, MA 02169
United States
Support
Phone: 888-536-9600
Phone: 877-435-2227
Email: customerservice@atlanticbb.com
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About Atlantic Broadband
Atlantic Broadband is an American cable operator that began in the year 2004. Operating from its headquarters at Quincy, Massachusetts, Atlantic provides Internet, television and phone services to individuals and businesses across eleven states. Part of Cogeco Communications, Atlantic’s services are currently available in New York, Connecticut, Maine, New Hampshire, Delaware, Pennsylvania, Maryland, South Carolina, Virginia and Florida. The eight largest cable operator n the US caters to more than 450,000 customers.
New customers can check the availability or coverage in your area online by inputting the pin code. Atlantic’s most popular television, Internet and phone plans are published on the homepage. For those who need all of it, there are bundles and deals with massive discounts. The bundle with all three starts with $69.9 a month with 2 years price guarantee. You get download speeds up to 100 Mbps and home WiFi. Additionally, you can watch more than 60 channels and enjoy unlimited local and long distance calling. If you need television and Internet, you just need to pay $59.9. Customers get free professional installation on all online orders.
Atlantic Internet speeds are among the best in the industry. The website claims it is rolling out speeds up to 1 Gigabit across all regions. You can connect more than 20 devices using the home WiFi network. Additionally, stream content from Netflix, Prime or HBO Go on the desktop or smartphone. Phone users connect on the state of the art fiber network and get advanced calling features like Caller ID, Call Waiting, Call Forwarding and Voicemail. If you are on the move, you can access Internet through Atlantic’s WiFi hotspots spread across strategic locations. You can start using Internet by logging into Atlantic account through username and password.
Television lovers can now watch their favourite shows and movies through the online app. You can get personalized recommendations for what to watch or record, begin to search and stream, schedule DVR and watch on-demand movies and shows. Existing customers can sign into their account to view or manage their subscription. You can also upgrade or cancel the service any time. On the website, you can input your zip code to find the channel lineup and see local TV listings. Business customers can enquire for Atlantic’s cloud-based hosted voice with over 40 enterprise-class calling features, and Internet speeds up to 10 Gbps. Connect with a customer service agent to get a quote for the services you need, be it phone, Internet, business Wifi or television. There are also products specially designed for industries like education, healthcare and government.
Existing customers can sign into their account to view or pay bills. You can pay your bill online using all major credit cards. Bill payment can also be done through electronic funds transfer, telephone or by mail. For complaints or queries on payment, cancellation, refund, or others, reach the Atlantic Broadband support.
