Head Office
Southern Company
30 Ivan Allen Jr. Blvd. NW
Atlanta, GA 30308
United States
Customer Service
Phone:Â 1-800-888-2726 (report outage)
Phone: 1-800-245-2244 (residential support)
Phone: 1-888-430-5787 (business support)
Email: support@alabamapower.com
About Alabama Power Company
Alabama Power is a utility service provider founded in the year 1906. A subsidiary of Southern Company, Alabama Power serves more than 1.4 million residential and business customers across Alabama. The company operates 81 electric generating units across 24 facilities.
Payment for bills can be made in person at local Alabama Power office or online through Visa or MasterCard. You can access the My Account page to view or pay bill. You can even pay using your checking or savings account. Customers can set Auto Pay for payments to be debited from your account automatically every month. If you prefer to mail payment, you mail a cheque or money order.
You can get a daily, weekly or monthly summary of your electricity usage right in your inbox. You can even login to your account to report an outage and have it quickly resolved. For more information or queries on residential/business services, bill payment, office locations, or others, reach the Alabama Power customer service.
