Contact Aeroplan: Find below customer service details of Aeroplan, Canada, including phone and email. Besides contact details, the page provides a brief overview of the loyalty programme and its benefits. Reach the Aeroplan customer service below for queries, complaints or feedback.
525 Viger Avenue West, Suite 1000
Montreal, Quebec H2Z 0B2
Phone: 1-800-361-5373 (US/Canada)
Phone: 0800 756 3865 (UK)
Phone: 1-514-395-0300 (others)
Aeroplan is a popular loyalty rewards program in Canada that was launched in the year 1984. Though it began as a promotional plan for Air Canada’s business travellers, today it covers hotels, car rental agencies and credit card companies. In 2016, Aeroplan issued 2.6 million rewards to members including 1.9 million flights. Owned by Aimia Inc., Aeroplan boasts of more than 5 million active members.
Members of Aeroplan earn rewards every time they fly through partner airlines, book a hotel, rent a car or shop through co-branded credit cards. The partner brands include American Express, Hertz, Avis, AC Hotels, Accord Hotels, Aloft Hotels, Best Western, Baymont Inn & Suites, Courtyard by Marriott, Crowne Plaza, Comfort Inn, Days Inn, Fairmont Hotels, Hilton Hotels, Holiday Inn Express, Radisson Blu, Ramada, Wyndham Hotels, Costco, eBay, The Brick, among others.
As for airlines, you can earn reward points every time you flight with Air Canada and other Star Alliance member airlines. Flight rewards are influenced by factors such as destination, time of booking, time of travel, and membership level. If you are short of miles, you can purchase them online. And if you have in excess, you can even transfer it to a friend’s account.
Aeroplan members can redeem their miles for new flights, hotel stays, car rental, online shopping or for vacation packages and cruises. To calculate the miles needed, you can use the tools available on the website. You can further track your rewards and see latest transactions by signing into your account online.
To register for Aeroplan click here. The membership program comes with three tiers – Silver, Black and Diamond. Each level has its own benefits and features. For more information or queries on new membership, purchase/transfer of rewards, missing miles, or others, reach the Aeroplan customer service.