IRCTC Head Office
Indian Railway Catering and Tourism Corporation Ltd.,
9th Floor, Bank of Baroda Building,
16, Parliament Street,
New Delhi 110001
India
Phone: 011-23311263/23311264
Fax: 011-23311259
IRCTC Customer Care
Phone: 011-39340000
044-25300000 (Chennai)
Fax: 011-23345900
IRCTC Email
care@irctc.co.in
etickets@irctc.co.in
shubhyatra@irctc.co.in (Shubyatra users)
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IRCTC Online Reservation
To book trains through IRCTC website click here
PNR Status
To check your ticket PNR status click here
Train Status/Timetable
To check train arrivals/departures or to view the timetable click here
Tourism Packages
Palace on Wheels
Royal Orient Express
Golden Chariot
Deccan Odyssey
Royal Rajasthan on Wheels
Buddhist Circuit Train
To book these luxury tourism packages click here
About IRCTC
Indian Railway Catering and Tourism Corporation Ltd was launched in the year 2003. IRCTC was established by the Ministry of Railways to manage the catering and online ticket reservation of the Indian Railways. IRCTC’s online website is one of the most visited and largest in Asia. The IRCTC website has lakhs of registered users and has over 2 lakh daily visitors. At least 100000 tickets, including I ticket and E ticket are booked daily across India from the website. One can book ticket through credit cards, net banking, EMI and cash cards. The classes available include First class, AC 2-tier sleeper, AC 3 tier, AC chair car, Sleeper class and Second sitting. Concession tickets are available for Senior Citizens. If you dint know, Indian Railways has the world’s fourth largest railway network.
This has reference to my travel dated 26.03.2013 by Train no.16525 IJK to BNC in S4 Coach, seat no.01. There was no water in the coach starting from Irinjalakuda station to Bangalore Cant. On reaching Trichur station it was brought to the notice of train Ticket Examiner , however it was informed that the same will be taken care at Palaghat. I hear some announcements at Palaghat regarding Bogies no. 03, 04, and 05. However, no water was made available in our Bogie no. 04 till the end of my journey.
Kindly inquire about this and arrange for suitable remedial action with compensation for the hardship during the entire train journey.
I have booked a ticket from IRCTC on 10th Dec 2012 from NgP to SC through Dakshin Express (Train No. 12722)
for date 24.01.2012 with transaction ID 0605574214. Payment is deducted from bank and payment status is showing “Settlement Requested” in “Failed Payment Refund status”. Whereas in my bank account the Rs. 804/- was deducted and I had also not got any ticket against such payment. Kindly arrange for payment settlements.
I have booked a ticket from IRCTC for MS to RJY (Chennai Egmore to Rajamundry) in Circar exp (Tr No.17643) and a sum of Rs.181/- was debited from my bank account (Citi bank credit card). After few seconds a message came…TIME OUT. Ticket was not generated. I have checked booked tickets and also mail. Ticket was not generated. Hence I have booked another ticket for the same train for the same date and its PNR No. is 4147181602. The amount again was debited from my bank account and ticket was generated. Kindly arrange for refund of my first payment.
Though the money transation is successful and deducted from my bank account but ticket is not generated . I called the customer care at 12 pm ( more than 10 times) but no one responding.
Customer Care No. 011 39340000 – not responding.
Hi,
I need a confirmation regarding RAC confirmed ticket.
PNR no : 444 – 3696096
I made a booking of 2 seats of 3AC while it was waiting 12/13 in (Prasanthi exp – 18464)
(Age – 65 & 50) – senior citizen
Now it got confirmed but no berth allocated.
Is there a chance of getting Lower berth while chart gets prepared as they are senior citizen.
Please confirm waiting for ur response.
Thanks & Regards,
Shravan
Hello..
I booked a ticket from New Delhi to Kanpur Central in Brahmaputra Express…But i haven’t got any ticket on my E mail address and the travelling fare has already been deducted from my account (PNB Debit card). Kindly forward my ticket to the email address mentioned above…
Thanking You.
Regards,
Anmol Mehrotra