India Post Head Office
Department of Posts,
Dak Bhavan, Sansad Marg
New Delhi – 110116
Speed Post Customer Care
Below are phone numbers of regional Speed Post centers across India. You can reach the numbers for complaints or feedback on Speed Post services.
Delhi: 1800 119888
Mumbai: 022 2615 6125
Chennai: 044 2829 2001
Kolkata: 033 2212 0476
Bangalore: 080 2286 7302
Hyderabad: 040 2346 3922
Ahmedabad: 1800 233 7999
Pune: 020 2612 1570
India Post Complaints
Below are phone numbers of chief postmaster generals in different states across India. Contact these numbers to escalate your complaints on India Post services.
| Andhra: 040-23463636 Assam: 0361-2603636 Bihar: 0612-2225051 Chhattisgarh: 0771-2233400 Delhi: 011-23620144 Gujarat: 079-25505424 Haryana: 0171-2603100 HP: 0177-2629000 Jammu: 0191-2542878 Kashmir: 0194-2452528 Karnataka: 080-22392523 |
Kerala: 0471-2308300 Madhya Pradesh: 0755-2550838 Maharashtra: 022-22620049 North East: 0364-2223800 Orissa: 0674-2392000 Punjab: 0172-2706700 Rajasthan: 0141-2372020 Tamil Nadu: 044-28520367 Uttar Pradesh: 0522-2622000 Uttarakhand: 0135-2658396 West Bengal: 033-22120070 |
Email Support
bddirectorate@gmail.com (chief general manager)
ddgfs@indiapost.gov.in (deputy director general)
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Tracking
Website: Click here to track EMO, WorldNetExpress and Speed Post.
SMS: Send SP<space>Speed Post Number to 55352
Locate India Post Offices
To locate a India Post office nearest to your street click here. You can search by pin code, district and state name. You can locate a post office in all major states including Andhra, Assam, Bihar, Chandigarh, Chhattisgarh, Delhi, Goa, Gujarat, Haryana, Himachal, Jammu, Karnataka, Kerala, Madhya Pradesh, Maharashtra, Manipur, Nagaland, Orissa, Punjab, Rajasthan, Tamil Nadu, Uttar Pradesh and West Bengal.
Register Complaint
Register your complaint online through the India Post web based customer grievance handling system here. You can select the type of transaction whether express parcels, money orders, recurring deposit, postal life insurance, registered parcels, Kisan Vikas Pathra, speed post letter, value payable letters, Indira Vikas Pathra, recurring deposit or others.
About Indian Postal Service
Indian Postal Service was founded in the year 1764. The government postal system is managed by the Department of Posts and is headquartered in Delhi. As of 2008, India Post had some 1,55,035 post offices across the country. In addition, there are 817 head post offices, 24,721 sub post offices and 1,46,509 delivery post offices. When it comes to Speed Post, it manages some 290 across the country. Speed Post links more than 1200 towns in India. There are some 73 countries covered under the International Speed Post. In Mumbai alone, India Post manages some 4,000,000 metro mails each day.
The various postal services include postcard, letter card, letter, parcel, insurance, money order, postal order and foreign mail. India Post’s premium products include Speed Post, Express Post, Business Post, Satellite Post, Retail Post, Media Post, Bill Mail, e-Bill Post, Greetings and more. Financial services include banking, core banking solutions, postal life insurance, instant money order service (IMO), international money transfer, public provident fund, Kisan Vikas Patra, National Savings Certificate, and mutual funds. In 2008, India Post had a revenue of 5494 crore. The postal service employs over 520,000 people across the country.
Hi!
I sent a parcel from Rishikesh post office to my country (Estonia) 26/11/2011 and it is not delivered yet. The foreign post office says that this parcel was sent from India 02/12/2011, but Estonian post says they didn`t get anything. Is it possible to check where is it now?
The number: CP170081180IN
Thank you in advance!
Sir,
I sent a parcel to Australia from New Delhi on 5/12/2011. The number is RD006430428IN. I have been trying to check the status in International tracking but it is not showing any status after 2 months. The receiver whome I sent the parcel have not yet received it. This parcel did not come back to my home yet. I would like to know where this parcel is and if it is still in Delhi where can I get it back? Hope to hear from you soon.
Regards,
sonia
Dear Sir/ Madam
I sent two registered parcels to South Korea, receipt no ARD017989221IN & ARD017989235IN, dated on 19 JAN 2012 from Delhi Univ. Post office. Till today they are not delivered. Please tell me the reason of delay or guide me how to trace it. Thank you.
Dear Sir,
I had made 3 recurring deposits in the name of my family members which have matured on September-2011.I had submitted the pass book as per instruction of our post master Mr. Goutam Behera at our post office at Jignipur,(At that time under Kendrapada GPO), presentely under Salipur Post Office of Dist.-Cuttack ,Odisha.But regret to inform you that I had not yet get the maturity amount in spite of repeated reminder at the post office.My sister had also made a PLI at the same post office on dated 28/01/10 and till date she is not able to get the bond papers.Kindly take the immediate action so that I can get back my money and bond papers.thanking you.
I booked a money order for RS 1101/- on 29/12/20011 from sakinaka post office (400072).Surprisingly it has not been delivered so far. Is this the efficiency the indian postal dept works with??. I was told by the booking staff at the counter of the post office that the MO will be delived by 29 DEC Can the postal dept explain. I am personally feeling disappointed.
I had sent one parcel on dated 17.01.12 from Ashok Vihar, Delhi to be delivered to Mayank Malik. Till date the same in not delivered to him.Kindly let me know the status of the same.
i want to know about my letter’s status et no.xx..if its undeliveried please return to me
Hi,
Mistakenly I’ve sent a very important document from Japan to Navi Mumbai,Maharashtra, India through general Post. I’ve posted it on 14/01/2012 and it still has not been received there. I know tracking of general Post is not possible. Can I get any of the possible solution to get the status of my post, as the document is highly important and involves many complications to get issued another one and also speed post from japan to my destination was not available so I posted it through general post.
i send a package to china on 31st of jan 2012 item id CP*********IN .but its not showing any tracking status online.how to track this international package.
thanks
sir, I sent a Speed post dated on 20th Jan 2012 at 10:24 hrs
to the destination (vill+po-Sukhasan, via- Gwalpara, Dist-Madhepura) on 1st Feb recipient got the Post (Speed post no.- xx),
but the listed items were missing that are blue color package and the packaging of the box.Box were also slightly breked in corner but that time founder
not get it.
So kindly take appropriate action regarding this.I shall always thankful to you.
please complain to the senior authorities..they shall investigate the issue..
my name is a neeraj..today i went to mangol puri post office because my uncle did not get his lic cheque..i met dindayal he is post master r- block in mangol puri ..he siad “it is not my duty and i cant see you your speed post status”..this is not good customer service..
sir,
I opened a savings bank account in the year 2000 in nanganallur branch now it has become a silent account as i did not operate for more than 9 years.wat is the procedure to activate my silent account.
Dear Sir/Madam
My self Noorulhaq, staying in Bangalore. My uncle sent me one camera and two watch from Saudia Arbia more than 50 days ago but still I didnt receive my camera and watch and my Tracking number is ET143473805SA, please if you check this I will be thankful to you
Am planning to send a letter to nagaland, and it should reach there within 3-4 days. Can i know how many days will it take 2 reach there…or could you plz tell me which type of post is suitable for this and its rates…
speed post could do that..
I have sent a courier to my gf in phillipines, the staff said that she will recieve it within 14days and now today its 20th day and there is no sign of the courier. Even am not able to trace it . Is it the standard of india post? Am not gotta use india post service again .
I had been to HAL Post office to buy NSCs for Rs.25,000.
They informed me that I can purchase for Rs.10,000 per day.
IS IT CORRECT??
I have a daughter and two sons, all residing in the USA. I and my wife are both over
70 yrs of age. We live in Rajkot (gujarat) and often visit USA for 4/5 months. While
we are in the USA our postman will not put our mail in Postal Box located on ground
floor of our apt bldg but return it to sender. I have arrangement with CA firm to collect
post in my absence. Looking at my mutual fund investments it seems the postman
expects something for each and every mail article. This has been going on for six
months. I am at loss what to do. We live on returns from our investments.
sir,
I have sent a document to Delhi from Chittorgarh on date :05/01/2012 through speedpost. Speedpost no is xx. Please give the status report,Tell me the reason of delay and who is responsible
I have posted a very important legal document in London by Registered Post bearing no. xx on 28 Dec. for Kolkata. Royal Mail Trace and Track is showing for last 2 weeks that the post has reached Delhi but I can not track it further because the tracking systems are not linked.
Can someone tell me where the document is right now and when would it be delivered ?
While checking online status from website it seems the company is not able to find the number. It’s already 21 days passed. Please do needful for the same.Is there any site to check status of such complaint.
sir,
I have sent a document to bhubaneswar from Paralakhemundi on date :03/01/2012 through registered with AD. The Registered post no is A 154. Please give the status report through my mail ID.
bangalore customer care not working,very poor update ….still they dont learn a lesson from private service provider
I have sent a register post from Saudi Post on 29th Nov and it has already been dispatched on same day. But till today it has not reached it’s destination. Is there is as way to track from India post. Please help ..it’s appreciated…
Regards,
Aslam.
I have sent a register post no(1363) from madhepura collectreate post office bihar date-8,12,2011. But today is 13,01,2012. It has not reached indore (m.p).Is there is a way to track from website.
have not found any site to trace vpp post. how to trace it?
I would like to send some electronic product to Calcutta. Is it possible? Just Mp3s, will it cause any problem? Please guide me
you can send MP3s..it wont cause any problem
I booked amoney oder for Rs 2000/- on 22 Nov 11 from Malviya Nagar post office vide pnr no. 029385111122023339 to be delivered to Gp Capt DS Minhas, Ladhewali, JALLANDHAR, Pb 144007. Surprisingly it has not been delivered so far. Is this the efficiency the indian postal dept works with??. I was told by the booking staff at the counter of the post office that the MO will be delived by 24 Nov. Can the postal dept explain. I am personally feeling disappointed.
consignment no.Airway Bill number EP205052314IN is not traceable.
Always my parcels arrive torn. This happens despite sending in registered post. Unexpected from the great Indian Postal Service.
I have dispatched register post parcel from Surat to Canada.Receipt no is xx dated on 4/11/2011 from Mahidharpura Post office.During checking online status of tracking it seems that they are not able to find.It’s already 14 days passed.Please do needful for the same.Is there any site to check status of such complaint.
have been using India Post services for a long time. However these days the delivery is very late. Wonder why.
I have been using India Post services for a long time. However these days the delivery is very late. Wonder why.