India Post Head Office
Department of Posts,
Dak Bhavan, Sansad Marg
New Delhi – 110116
Speed Post Customer Care
Below are phone numbers of regional Speed Post centers across India. You can reach the numbers for complaints or feedback on Speed Post services.
Delhi: 1800 119888
Mumbai: 022 2615 6125
Chennai: 044 2829 2001
Kolkata: 033 2212 0476
Bangalore: 080 2286 7302
Hyderabad: 040 2346 3922
Ahmedabad: 1800 233 7999
Pune: 020 2612 1570
India Post Complaints
Below are phone numbers of chief postmaster generals in different states across India. Contact these numbers to escalate your complaints on India Post services.
| Andhra: 040-23463636 Assam: 0361-2603636 Bihar: 0612-2225051 Chhattisgarh: 0771-2233400 Delhi: 011-23620144 Gujarat: 079-25505424 Haryana: 0171-2603100 HP: 0177-2629000 Jammu: 0191-2542878 Kashmir: 0194-2452528 Karnataka: 080-22392523 |
Kerala: 0471-2308300 Madhya Pradesh: 0755-2550838 Maharashtra: 022-22620049 North East: 0364-2223800 Orissa: 0674-2392000 Punjab: 0172-2706700 Rajasthan: 0141-2372020 Tamil Nadu: 044-28520367 Uttar Pradesh: 0522-2622000 Uttarakhand: 0135-2658396 West Bengal: 033-22120070 |
Email Support
bddirectorate@gmail.com (chief general manager)
ddgfs@indiapost.gov.in (deputy director general)
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Tracking
Website: Click here to track EMO, WorldNetExpress and Speed Post.
SMS: Send SP<space>Speed Post Number to 55352
Locate India Post Offices
To locate a India Post office nearest to your street click here. You can search by pin code, district and state name. You can locate a post office in all major states including Andhra, Assam, Bihar, Chandigarh, Chhattisgarh, Delhi, Goa, Gujarat, Haryana, Himachal, Jammu, Karnataka, Kerala, Madhya Pradesh, Maharashtra, Manipur, Nagaland, Orissa, Punjab, Rajasthan, Tamil Nadu, Uttar Pradesh and West Bengal.
Register Complaint
Register your complaint online through the India Post web based customer grievance handling system here. You can select the type of transaction whether express parcels, money orders, recurring deposit, postal life insurance, registered parcels, Kisan Vikas Pathra, speed post letter, value payable letters, Indira Vikas Pathra, recurring deposit or others.
About Indian Postal Service
Indian Postal Service was founded in the year 1764. The government postal system is managed by the Department of Posts and is headquartered in Delhi. As of 2008, India Post had some 1,55,035 post offices across the country. In addition, there are 817 head post offices, 24,721 sub post offices and 1,46,509 delivery post offices. When it comes to Speed Post, it manages some 290 across the country. Speed Post links more than 1200 towns in India. There are some 73 countries covered under the International Speed Post. In Mumbai alone, India Post manages some 4,000,000 metro mails each day.
The various postal services include postcard, letter card, letter, parcel, insurance, money order, postal order and foreign mail. India Post’s premium products include Speed Post, Express Post, Business Post, Satellite Post, Retail Post, Media Post, Bill Mail, e-Bill Post, Greetings and more. Financial services include banking, core banking solutions, postal life insurance, instant money order service (IMO), international money transfer, public provident fund, Kisan Vikas Patra, National Savings Certificate, and mutual funds. In 2008, India Post had a revenue of 5494 crore. The postal service employs over 520,000 people across the country.
I had a registered letter which I was constantly tracking. But after Mumbai i cannot track it. It reached the MUMBAI FOREIGN POST OFFICE on 3/19/2012 5:17:00 PM. When i call them they are saying that they sent it to hyderabad on 3/20/2012, but when i call Hyderabad post office they told me they havent got it. This is not good for customers.
Canara Bank sent some some documents from Bangalore GPO on 13/02/2012 (# RK0044086699IN). But till date I didn’t get the same in Dammam, Saudi Arabia.
I was expecting a very important consignment from my client in Australia that was dispatched on 17th Mar. Till date the packet has not been received . the tracking shows packet is with customs. the customer care # 1800119888 does not work and 1800112011- nobody responds. i have been trying since three days now, but no luck!! this leaves a very bad impression about our country. Who can I approach??
I had also sent some very important documents from indore to USA. The number is EI191615432IN. I have been tracking the status from a week but it shows that the consignment is with the customs. Request you to kindly deliver the consignment AS SOON AS POSSIBLE…..
I HAVE APPLIED FOR PAN CARD LAST MONTH AND IT WAS DESPATCHED BY PAN CARD DEPARTMENT ON 14.03.2012 THROUGH SPEED POST AIRWAY WAY BILL NUMBER: xx. HOWEVER I HAVE NOT RECEIVED THE PAN CARD SO FAR . I THINK THROUGH SPEED POST WE CAN RECEIVE THINGS VERY FAST THAN ORDINARY POST. HOWEVER UNTIL NOW I HAVE NOT RECEIVED MY PAN CARD.
Dear Sir/Madam,
I sent a parcel to ITALY from INDORE on 25/2/2012. The number is CI000441524IN. I have been trying to check the status in International tracking but it is not showing any status after 1 months. The receiver whome I sent the parcel have not yet received it. This parcel did not come back to my home yet. I would like to know where this parcel is and if it is still in INDORE or ITALY where can I get it back? Hope to hear from you soon.
Regards,
SUNIL MUDGAL
RD011844918IN is my registered parcel no. booked on 09.03.2012 from delhi to port blair but not yet reached want to know the status
DEAR SIR,
This is to inform you that i had sent an envelope containing some valuable documents through your Post Office under speed post receipt no.EU490758265in on 05.03.2012.
In this connection it is regret to note that so far the said envelope has not reached to the addressee. The internet report at your India Post Site displays that the envelope has despatched to kanpur on 06.03.2012 and the further details are unknown.
You are therefore requested to trace out the same that where it is held up and arrange to deliver the documents at earliest to addressee. Please note that if the same is not received to the addressee in time, the department will be held reponsible for all the losses what will occur in this regard.
Please let me know the present status of the mail withour any further delay.
Thankig you.
Sir, I have dispatched a registered post on March 9, 2012 from Toronto Canada to Udaipur Rajasthan address. The canadian tracking shows that it has reached in India on MArch 15, 2012. I would like to know when it will be delivered to my address in Udaipur. I checked with this tracking, it gives the message “not found”. Please let me know how can I track.
Dear Sir/Madam
My self Siddhanth, staying in Delhi. My Sister sent me one camera and some clothes from Australia more than 50 days ago but still I didnt receive my camera and clothes and my Postage ID number is xx, please if you check this I will be thankful to you…!!
SIR, MY COMPANY HAVE DISPATCHED REGISTERED POST ON 3 FEB.2012 FROM KOLKATA TO CHATRA DISTRICT ON MY HOME ADDRESS,IT IS ABOUT 50 DAYS STILL MY REG.POST HAS NOT BEEN DELIVERED AT MY HOME ADDRESS.
I want to send a letter or parcel home. but both of my parents work during the post office hours, so what type of shipping can i use to send from india to the us that they do not have to sign for? please let me know so i can be specific when i go to the post office, i speackyour language a little but am embarrassed if the worker does not understand me, so what is the name of the postal service i can use to send to the usa with out needing a signature when it gets there, so the post man can just leave the parcel or envolope with pictures and post cards and things i want to send home.
India Post has partners in US who handle the parcels..you could visit the website to see the services available..
I hv sent a packet of 114 gram on 24/2/2012 and consnmnt num is ES579767055 IN , DP CODE-04 However it’s been 19days, yet not been delivered..Can anybody tell me where that has gone and why..
Its been over 3 months, am yet to receive my speed post. It has my ATM card, please make sure I receive it asap.
I have posted a registered letter from Saugor Cant Head PO on 27 Feb 12 vide to Amsarkote, District – Bageshwar (UK), but the letter has not been delivered yet. This letter is very important. Deliver the letter by 13 Mar 12 without fail.
I have sent documents trough registered post on 25 Feb 2012.It was a application form and last date to reach is 14 March. so can I know the status of delivery?How?
sir,
I have sent a document to chennai from sembanarkoil on date :07/03/2012 through speedpost. Speedpost no is A RT 815293090 IN. Please give the status report,Tell me the reason of delay and who is responsible
i have posted 3 packets for hong kong and tracking no are ed130940574in
ed130940588in ed130940574in they are not showing on net
COUNTERS AT DESHBANDHUNAGAR POST OFFICE 700059 OPENS AT 10 TO 10.30 AM AND CLOSES AT 2.00 PM . IS THIS THE NORMAL WORKING HOURS AT POST OFFICES.
Blue dart is best
My Brother had posted some document last month.But i do not receive yet.
somone posted a very important legal document in india from london on 15 feb. My ref no is rj941074855gb. Royal Mail Trace and Track is showing for last 2 weeks that the post has reached Delhi but I can not track it further because the tracking systems are not linked.
Can someone tell me where the document is right now and when would it be delivered ?
Hi , I am having similar issue , did u get the solution for your problem?
my complaint not solved.
Speed post article number ED587020407IN
We had forwarded one packet of document to Markes Intl on 01/02/2012.
Till date there is no update visible in your document tracking system.
We got a communication from deportee in England that they have not received the speed post till date .
We would therefore request you to kindly let us know what had happened with our speed post.
Is it lost we transits we claim the paid amount Rs. 955/- in form of a DD in favour of M. K. Enterprises, New Delhi.
Thanking YoU for your kind consideration
Regards
I had sent two posts to dubai on the 14th of feb ’12. Its been 11 days and it has yet not reached.
I sent it from the mahda branch near apna bazar located in andheri w. I have sent many posts earlier and it has reached on time. Why so late this time?. And i wasnt even provided any receipt for those. A lady attended me. One post was suppose to be delivered in alain and other dubai. I have even mentioned the senders add and number. Neither reached there nor came back here to bombay. Pls help.
You should provide e mail ids of Director of Postal Services and also all post offices statewise so that communication can be faster.It appears that in this cyberage postal department is lagging far behind.
On 07 January 2012 Bhandup Post office Mumbai had sent 4 sets of Kissan Vikas Patras to C V Raman Nagar Post office for verification.The Regn Nos are 1146 and 1147 of 02/08/2003 maturing on 02 March 2012.Even after more than 45 days the verification has not been sent back.More unfortunately I did not find the e mail id of Diorector Postal Services Karnataka Bangalore or CV Raman Post Office Bangalore 560093.Do not you think that the services is under constant deterioration.When asked they write sorry or show some lame excuses.
Respected Sir/ Madam,
It is to inform you that the service of delivery of mails (Dak) in my area is very-very poor. Registered Posts are delivered late and general posts are not delivered on my address. You are requested to check the problem.
You can track ur parcels on
http://services.ptcmysore.gov.in/Speednettracking/
Dear sir ,
A parcel from ICAI Institute (kolkata) came on your speed post service ,The parcel i revived on 14 th feb ,many books are missing ,Please suggest what to do?
Yours
Jitendra
can i send the camera through the postal services