Since its inception in 1996, Sky News Australia has been a dominant force in the country’s media and publishing landscape, offering a blend of news coverage and opinion-based programs. Being a 24×7 news channel, it boasts a loyal viewer base and strong social media presence, with the channel’s evening show line-ups regularly reaching higher ratings, ultimately raising its popularity.
It should be known that Sky News Australia’s influence extends beyond television ratings, as the channel’s strong conservative voice has undoubtedly shaped Australia’s political discourse. This is because it has set the agenda for many national debates and provided a platform for right-wing ideas, which in turn attracted much-needed criticism for being ‘content biased’. Additionally, the channel’s focus on opinionated shows over unadulterated news reporting has raised concerns about the spread of misinformation.
If any of the above-mentioned areas of importance concern you as a regular viewer and you want to share your honest feedback with the channel authorities, then our thorough guide should point you in the correct direction.
Learn How to Contact the Channel
Presently, there are numerous ways through which you can contact Sky News Australia. Starting off with the usual support options, you can reach the company’s customer service team via phone at 02 9886 8000. Phone lines remain open from Monday to Friday between 7 AM and 6 PM (local time). In addition to that, you can get in touch with the channel’s parent company, Australian News Channel Pty Ltd, via mail at Locked Bag 918, North Sydney, NSW 2059, Australia.
On the other hand, if you want to submit feedback or simply complain regarding any of the programs or services offered by Sky News Australia, then be sure to follow the below-mentioned steps judiciously.
- The primary step involves heading over to the official website.
- On the landing page, you will be required to fill out an online web form. Start by first stating your full name and email address.
- After that, state the location from which you are contacting and select the subject based upon which you are submitting your feedback or complaint.
- Once done, type in your detailed message in the given box, providing all the relevant information and examples, and then finally click on ‘Submit’.
- After a successful submission, simply wait for an official response from the channel’s customer care team.
Alternatively, if you want to contact the channel regarding advertising sales or media inquiries, then you can use the following email addresses: sales@skynews.com.au or publicity@skynews.com.au, respectively.
Connecting with Sky News Australia via social media is a great way to leverage your social media presence. Currently, you can reach them via Facebook and X (formerly Twitter).
When contacting via social media, ensure that you use the direct messaging feature and maintain your usual professionalism when getting your views across.
How to Obtain Technical Support
Sky News Australia is a pay-to-use news channel that depends on its subscribers and other sources to create its revenue stream. If you are looking for the ideal way to watch the channel’s programs while directly supporting their journalism process, you can download their official app from either the Google Play Store or the Apple App Store. Additionally, to subscribe to their streaming services, you can visit here.
It should be known that the Sky News Australia streaming subscription gives you access to four different news channels, namely Sky News, Sky News Election Channel (a dedicated political news channel), Sky News Weather, and Fox Sports News. Also, you can access your streaming subscription either via the web on your computer or via the app, as mentioned beforehand. However, there are times when you may run into some technical problems, which is why we have covered some of the common issues below.
Starting with the universally-faced log-in issues, where sometimes the log-in option might not appear on your web browser or work via your smart device app, To mitigate such a problem, a simple refresh of your web browser should do the trick. On the other hand, forgetting your log-in credentials, such as your email address, may require a professional intervention from the channel’s technical support team. You may also face log-in problems when trying to sign in to more than four devices simultaneously, as each account connected to a subscription plan can only watch content from four different devices at the same time.
Besides log-in woes, you may also face issues related to payment and subscription, where your subscription may not get activated even after a successful payment or recurring payments for subscription may not get registered in the system at the correct time leading to the expiration of your plan. Additionally, you can also face problems where, even after paying for a subscription plan, you cannot access any paid content.
If you face any of the aforementioned issues or related, then you can contact Sky News Australia’s technical support via phone at 1300 696 397. Phone lines are available between 7 AM and 6 PM from Monday to Friday, and between 7 AM and 11:30 AM on weekends and public holidays.
