Located in Lisbon, the capital city of Portugal, Google Portugal serves as the regional headquarters for Google’s operations in the country.
The company is responsible for providing localized products, services, and support to users and businesses in Portugal, including search, advertising, cloud computing, productivity tools, and more. It employs a diverse team of professionals in various roles, including engineering, sales, marketing, customer support, and operations.
Google Portugal’s mission is to make the Internet accessible and useful to all users in Portugal, and it strives to deliver innovative solutions that enhance people’s online experiences. With a commitment to user privacy and data security, Google Portugal focuses on delivering high-quality products and services that meet the unique needs of the Portuguese market.
The company also engages in community initiatives, partnerships, and corporate social responsibility efforts to contribute positively to the local community and promote digital inclusion.
Types of Issues to Seek Help
Google Portugal may receive a wide range of user issues and concerns related to their products and services. These could be account and sign-in-related issues, such as password reset, account recovery, issues related to sign-in, authentication, or account security.
As a user, you may have questions or concerns related to usage, features, or settings of various Google products and services, such as Google Search, Gmail, Google Maps, Google Drive, YouTube, Google Ads, and others. You may further encounter technical issues, errors, or bugs while using Google Portugal’s products and services, such as problems with website access, app crashes, error messages, or other technical glitches.
You may have concerns about the privacy and security of your data while using their products and services. You may object to inappropriate content, copyright and trademark infringements, removal requests, or other content-related issues.
Users who use Google’s paid products and services in Portugal (such as Google Ads, Google Workspace, or Google Play Store) may have inquiries or issues related to payment, billing, subscriptions, or refunds.
Please note that the specific types of issues or concerns may vary depending on the individual user’s needs, preferences, and usage of Google products and services.
1) Corporate Office of Google Portugal
If you have a concern or issue related to products and services offered by Google Portugal, you may need to approach its regional headquarters or local offices for assistance. These could be related to legal or regulatory matters, market-specific products, regional policies and guidelines, and many others that may require immediate expert intervention.
Please take note of the location of the regional headquarters in Portugal —
Google Portugal
21 a R Dr. Rafael Duque, Lisbon
1500 249 Portugal
Google Portugal’s phone number is: +351 920200795
We recommend you always recheck the phone contact information as this is subject to change.
2) Web Support Channels
There are several web support channels through which you can contact Google Portugal for assistance. The Google Portugal Help Center provides a wealth of information and resources to help you with various Google products and services. It offers a searchable database of frequently asked questions, tutorials, troubleshooting guides, and other self-help resources.
The Google Portugal Community Forum is a place where you can ask questions, share knowledge, and seek help from fellow Google users in Portugal. Google employees and product experts may also participate in the forum to provide assistance.
You can also fill out a contact form on the Google Portugal website to submit inquiries or issues directly to Google Portugal. The contact form typically requires you to provide your name, email address, and a description of your issue or inquiry.
Please note that the availability and responsiveness of support channels may vary, and we recommend you provide clear and concise information about your issue or inquiry when contacting Google Portugal.
3) Social Media Support
It is common for Google and its subsidiaries to maintain active social media accounts as part of their overall communication and marketing strategies. Google uses these to engage with its audience and to share news, updates, product launches, and promotions.
Social media is one of the fastest means to get your voice across to the intended recipient. If you have not been satisfied with the resolutions provided by the company through any of the traditional means, you can send out a direct message or post on these forums, but we suggest that you first ensure the authenticity of the page before you post. A Google subsidiary’s official social media account is typically verified with a checkmark, indicating its authenticity.
Google Portugal is, however, not active on social media. In such a scenario, you can try reaching out to the parent company, Google, for assistance. We have listed Google’s verified social media links below for your convenience — Twitter, Instagram and Facebook.
