Contact Huawei: Find below customer service, support details of Huawei, including phone and address. You can reach the below contact for queries or complaints on Huawei devices, phones/tablets, modems, or other products. In addition to that, you can also enquire on Huawei stores, product warranty, repair centers or other questions. Besides contact details, the page also offers information and links on Huawei services.

Huawei Head Office (US)
5700 Tennyson Parkway,
Suite 500, Plano, TX 75024
Phone: +1 214-919-6000

Huawei Head Office (China)
Huawei Industrial Base,
Shenzhen 518129, P.R. China
Phone: +86-755-28780808

Huawei Customer Service (USA)
Phone: 1-888-5-HUAWEI (1-888-548-2934)
Email: [email protected]
Email: [email protected]  (Huawei device support)

Huawei International Contacts
Below are numbers of Huawei offices around the world. Reach these numbers for queries on Huawei products, locations, warranty or service centers.

Australia: 0061-3-86100600
Austria: 0043-1-21180808
Bangladesh: 02-8834889
Egypt: 0020-227689750
France: 0033-1-46206060
Germany: 0049-6196-96976-00
Hong Kong: 00852-21513822
India: 1800 209 6555
Indonesia: 62-21-25552888
Japan: 0081-3-6266-8008
Malaysia: 00603-20550808
Mexico: 0052 55 3002-880
New Zealand: 800451199
Philippines: 0063 2 8158808
Pakistan: 0092-51-2800000
Singapore: 0065-67389193
S.Africa: 0027-11-5179800
Sri Lanka: 0094-11-4766900
Thailand: 00662-6954300
Turkey: 0090-2166338800
UK: 0044-(0)207-2667700


To download manuals, drivers and softwares for Huawei products click here.

Huawei Service Centers
Click here to locate a Huawei service center nearest to your address. Huawei service centers can be found worldwide.

Register Product
Click here to register your Huawei product online.

About Huawei Technologies Co. Ltd.
huaweiHuawei was founded by Chinese entrepreneur Ren Zhengfei in the year 1987. Today, it is a leading telecom solutions provider, serving telecom operators, enterprises and consumers in over 140 countries.  The company in fact serves 45 of the world’s top 50 telecom operators. In 2010, Huawei’s devices business shipped over 120 million units of product. Interestingly, as of December 31, 2010, Huawei had filed some 49,040 patent applications.

Huawei currently employs close to 110,000 people worldwide. The company has established about 20 research institutes in countries around the world, including the USA, Germany, Sweden, Russia, India, and China. Huawei’s vision is to “enrich life through communication”. In 2010, Huawei achieved sales revenue of CNY 185.2 billion.

Huawei products include Radio Access (SingleBTS, Multi-mode BSC), Fixed Access (FTTx, DSLAM, Multi-service Access, uniSite), Core Network (SingleCORE, SingleEPC, SingleSDB, SmartCare), Transport Network (WDM/OTN, Hybrid MSTP, Microwave, Marine Network), Data Communication (NE Routers, AR Routers, Metro Services Platform, Ethernet Switches, Network Security, Multi-service Control Gateway, PTN, ATN), Energy & Infrastructure (Carrier Class Power, Hybrid Power, Mini-shelter, EasySite, Antenna and RF, ODN), Application & Software, and Storage & Network Security (CloudStor, Storage Area Network, Network Attached Storage, Application Storage and SNS Switch).

Huawei’s global services include mobile network integration, fixed network integration, data center solution, site solution, managed services, network safety, knowledge transfer, Huawei Certification and competency consulting.

As for devices, Huawei manufactures mobile phones; mobile broadband products such as data cards, mobile wifi, embedded modules, WiMAX devices; and home devices such as tablets, broadband modems, wireless gateways, set-top boxes, fixed wireless terminals and digital photo frames. In the smartphone category, some of the popular Huawei models found include Huawei Honor, Huawei Vision, Huawei Ascend X, Huawei Sonic, M865, Boulder, M835, Ideos X3, Ideos X5, M860, Ideos and U8300. For more details visit the website or speak with a Huawei dealer located in your city.

This article has 7 comments

  1. Alex Reply

    Your authorized exclusive service provider in my country has delayed the repair for more than 45 days, and the phone is still not ready. Where shall I submit my complaint?
    Thank you

  2. Nina Reply

    My Nexus 6P suddenly died (switched off and does not charge or react at all). I brought it to the nearest repair centre in Spain but I have been told that although the phone is under guarantee this only applies to the country of origin of the phone. Is that so?!
    The phone is from USA but I am in Spain. How do I proceed from here in an effective way without wasting more time (10 days are already gone since it broke and I don’t seem to be able to obtain any answers). Many thanks for your help

  3. irab Reply

    I bought a Huawei U8850-1 VISION. My screen is broken.I am from Mauritius and I can. .please help me.

  4. Maynul Reply

    plz provide me the address and contact for the Huawei Mobile phone in Dhaka, Bangladesh

  5. samuel Reply

    Where is your service centre foe Huawei media pad in Singapore.
    The telephone Contact 6739193 listed in your website is invalid…. the number no longer in use!!!!

  6. Md. Ansar Ali Reply

    Unfortunately I have broken the glass of my Huawei Mediapad. Now I, m seeking the help to replace the broken glass. If anyone have idea from where should I replace the glass in Bangladesh. I will be grateful if anyone help me in this regard.

  7. Dieter Boehm Reply

    1) I bought a Huawei Phone U8850 and I need to get the screen replaced. I live in Shenzhen, but can neither find a repair center nor a dealer. Could you please be so kind a provide an address in Shenzhen.
    2) I cannot find a facility to forward SMS’s. Other phone like Samsung do have this possibilities. Could you pls help to find a solution.

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