Known for its convenience and affordability, the ZVV (Zurcher Verkehrsverbund) 24H Ticket is the ideal way to explore Zurich, Switzerland, and its neighboring regions. Offering a full 24-hour travel pass to the city’s public transportation network, this ticket is ideal for occasional travelers and visitors who are looking to enjoy a worthwhile journey on a budget.

The ZVV 24H Ticket provides access to Zurich, Winterthur, and other areas covered by the ZVV network for a day. Whether you decide to hop on trams and buses or trains and boats (excluding scheduled ZSG boats), you are free to travel as you like. The 24-hour convenience window starts from the moment you validate your ticket, either through the official ZVV app or a ZVV ticket machine. It should be known that the ZVV network is divided into numerous zones, and you can decide to purchase a 24-hour ticket for a single zone or multiple zones based on your travel plans.

Additionally, the price you will pay for your ticket will depend on the number of zones you choose, and it becomes economical when you travel to more than one zone. So, if you are planning to get your hands on a ZVV 24H ticket, then follow our in-depth guide for gathering all the information you need.

Know the Types of Tickets and Cost

ZVV primarily offers two types of tickets for its passengers, namely the single 24-hour ticket and the multiple 24-hour ticket. As the same suggests, with the single ticket, you only get an unlimited travel pass for a singular person, while the multiple tickets are ideal for groups (in multiples of six).

Keep in mind that one multiple 24-hour ticket provides six single 24-hour tickets for use on any travel dates, and you also get a 10 percent discount compared to a single ticket.

For a single 24-hour ticket, fares start at 5.60 CHF (Swiss Franc) for 2nd class and 9.20 CHF for 1st class, and go up to 35.60 CHF and 58.80 CHF, respectively. Similarly, for children aged between 6 and 16 years, fares start at 4.80 CHF for 2nd class and 8.00 CHF for 1st class and go up to 17.80 CHF and 29.40 CHF, respectively.

Additionally, when it comes to multiple 24-hour tickets, the price for adult tickets starts at 27.60 CHF for 2nd class and 45.60 CHF for 1st class and goes up to 192.40 CHF and 317.60 CHF, respectively. Alternatively, fares for children start at 24.40 CHF for 2nd class and 40.40 CHF for 1st class and go up to 101.60 CHF and 167.60 CHF, respectively.

Lastly, remember that Zurich (Zone 110) and Winterthur (Zone 120) will each count as two different zones since the public transportation networks in these cities are denser than any other city.

How to Buy Your Ticket

There are various ways you can purchase your ZVV 24H ticket: via the online ticketshop, via the official ZVV app, or at an authorized sales outlet near you.

The necessary steps for each process have been properly explained below for you to follow closely.

Purchasing Online

  1. Start the purchasing process by heading over to the official website here. On the home page, click on ‘To The Travelcard Shop’, and you will be required to sign in to your Swiss Pass account.
  2. After signing into your account, select the type of ZVV 24-hour ticket you need (single or multiple) and then choose the zone you are planning to visit. After that, select your starting validity date and time, your preferred class, and the total duration of your stay.
  3. Once done, you will be required to state the name of the passenger(s) along with his or her date of birth. You will also have the option to add any accompanying entities, such as dogs or bikes (supplementary tickets must be purchased).
  4. Finally, complete your purchase using your debit or credit card (supported vendors include VISA, MasterCard, American Express, Postfinance, Twint, and Reka), and the tickets will be mailed to your registered email address instantly.

Purchasing via the ZVV App

  1. Begin your journey by first downloading the official ZVV app from either the Google Play Store or the Apple App Store on your smartphone. Once downloaded, launch the app and sign in to your Swiss Pass account.
  2. From the app home page, select ‘Swiss Pass Travelcards’ and then select your preferred type of ZVV 24-hour ticket (single or multiple).
  3. After that, you will be required to select your travel zone(s), ticket validity starting date and time, your preferred ticket class, and the total duration of your stay.
  4. Once done, enter the passengers’ name and date of birth, and also disclose any accompanying entities (dogs or bikes), based on which the final price of the ticket will be showcased.

Lastly, complete the purchase of your ticket(s) by paying the requisite fees online using your debit or credit card. Once done, the ticket(s) will be mailed to your registered email address.

Purchasing at a Sales Outlet

  1. The first step involves locating an authorized sales outlet near you for purchasing ZVV 24-hour tickets, and to do that, visit the official website here.
  2. On the landing page, browse through the list of outlets and select the one that you want to visit. Ensure that you note down the address and operating hours of the respective outlet.
  3. Once done, head over there and purchase your ZVV tickets by providing your name, date of birth, and type of ticket class you want. Additionally, if you are traveling with a dog or bike, you need to purchase supplementary tickets.
  4. After completing your purchase, simply validate your tickets before traveling and then start your journey.

How to Contact For Help

For any additional queries or assistance, you can get in touch with ZVV customer care via phone at 0800 988 988. Phone lines are available 24×7.

Alternatively, you can fill out the online contact form as well as look for a customer care center near you via the official support page.

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Last Update: September 10, 2024

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