Here is where the sky is no longer a limit but a canvas awaiting exploration. Step into the world of Virgin Atlantic, where the ordinary transforms into the extraordinary, and your journey becomes an extraordinary tale.
Picture yourself soaring through the azure heavens, cocooned in elegance and innovation. Their state-of-the-art fleet, meticulously crafted to redefine luxury, promises a seamless fusion of comfort and adventure. Embrace the captivating charm of their Upper Class, where exclusive indulgence takes flight, or find solace in their Premium Economy and Economy cabins, where every detail caters to your desires.
But it’s just not their aircraft that sets them apart; it’s their people. The crew, a symphony of warmth and expertise, create a harmony of exceptional service, ensuring your experience transcends the realm of travel and becomes a cherished memory.
From the moment you step on board, a tapestry of delight awaits. Prepare for a feast of flavors curated by culinary virtuosos, marvel at the latest in-flight entertainment, and relish in the moments of serenity amidst the clouds.
Dare to dream, and let Virgin Atlantic whisk you away on a journey that defies expectations. At Virgin Atlantic — adventure is not a destination; it’s the very essence of their being!
How to Contact the Airline
Virgin Atlantic has its headquarters located at The VHQ, Fleming Way, Crawley, West Sussex, RH10 9DF, England. If you need help with your booking, cancellation or others, you can connect with the airline’ support on +44 (0)344 874 7747.
Here are the numbers for other regions: +1 800 862 8621 (US), +86 21 61 361777 (China), +33185169351 (France), +498006273001 (Germany) and +27 11 340 3400 (South Africa).
If you have a query on lost or missing baggage, we have a separate guide on the link here.
Know the Airline’s Popular Routes
The primary hub of Virgin Atlantic is London Heathrow Airport in London in the United Kingdom. It serves as the airline’s main base and offers extensive connections to various destinations worldwide.
In addition to London Heathrow, Virgin Atlantic also has a secondary hub at Manchester Airport, also located in the United Kingdom. While not as large as Heathrow, Manchester Airport serves as an important base for Virgin Atlantic, offering a range of domestic and international flights.
Virgin Atlantic serves a wide range of international major cities across several continents. Some of the prominent destinations served by the airline include New York City, Los Angeles, Miami, San Francisco, Orlando, Atlanta, and Boston in the United States; Johannesburg and Cape Town in South Africa; Hong Kong and Shanghai in China; Delhi and Mumbai in India; Dubai in the UAE; Tokyo in Japan; and Sydney in Australia.
Please note that the route network and destinations served by an airline are subject to change, so it’s always a good idea to check with the airline directly for the most up-to-date information.
How to Book Flight on the Website
To book flights with Virgin Atlantic, you can follow these steps.
- Visit their website at www.virginatlantic.com.
- You will find a flight search tool on the homepage. Enter your departure city or airport, destination city or airport, travel dates, and the number of passengers. Click on “Search Flights” or similar button to proceed.
- You will be presented with a list of available flights that match your search criteria. You can filter the results based on your preferences such as flight times, prices, or direct flights. Review the flight options and select the one that suits you best.
- Once you select a specific flight, you will be shown a summary of your chosen flight details, including the departure and arrival times, layovers (if any), and the fare. Double-check that all the information is correct before proceeding.
- At this stage, you may have the option to customize your booking further. Make your selections based on your preferences and budget.
- Provide the required information for each passenger, including their full name, date of birth, contact details, and any special requests or requirements.
- Carefully review all the details of your booking. If everything looks accurate, proceed to the next step.
- Choose your preferred method of payment and enter the necessary details to complete the transaction. Virgin Atlantic accepts various payment methods, including credit cards, debit cards, and online payment platforms.
After completing the payment process, you will receive a confirmation email with your flight details and booking reference number. We recommend you to save or print this confirmation for future reference.
How to Check-in For Flight
To check-in for your Virgin Atlantic flight, you have several options available. Here’s how you can check-in.
Online check-in is the most convenient way to check-in for your Virgin Atlantic flight. You can check-in online starting 24 hours before your scheduled departure time. Visit their website and click on the “Check-in” option. Enter your last name and booking reference number to retrieve your booking.
Follow the prompts to complete the check-in process, including selecting seats and providing passenger details. Once you have checked in online, you can either print your boarding pass or choose to receive it electronically on your mobile device.
Virgin Atlantic offers mobile check-in through their mobile app. Download the Virgin Atlantic mobile app on your smartphone, log in with your booking details, and follow the steps to check-in and obtain your mobile boarding pass.
If you prefer to check in at the airport, Virgin Atlantic has dedicated check-in counters at most airports. Arrive at the airport with sufficient time before your flight departure (recommended at least 2-3 hours for international flights).
Locate the Virgin Atlantic check-in counters at the airport.
Provide your booking reference or e-ticket number, along with any identification documents requested by the airline staff. Complete the check-in process, including the selection of seats, and receive your printed boarding pass.
Some airports also offer self-service kiosks where you can check-in by following the on-screen instructions.
How to Manage Your Existing Booking
On the homepage, locate and click on the ‘My Booking’ section, found in the top menu. Here, you will be typically asked to enter your booking reference, first and last name. Alternatively, you may log in using your Flying Club membership details if you have an account.
After entering the required information, click on the ‘Continue’ or ‘Manage Booking’ button. You will now have access to your booking details, where you can make changes or updates to your flight, such as selecting seats, requesting special meals, adding extra baggage, or modifying your contact information.
Follow the on-screen prompts and instructions to manage your booking according to your preferences. If you encounter any difficulties or require further assistance, you can reach out to Virgin Atlantic’s customer service for support.
Overview of the Frequent Flyer Program
The frequent flyer program at Virgin Atlantic is called the ‘Flying Club’. It is designed to reward and provide benefits to loyal customers of the carrier and its partner airlines. By joining the Flying Club, passengers can earn and redeem miles for flights, upgrades, hotel stays, car rentals, and other rewards.
The Flying Club offers different tiers of membership, each with its own set of benefits. Flying Club Red is the entry-level tier that offers basic benefits such as earning miles, spending miles on flights, and access to exclusive offers and promotions.
Then you have the Flying Club Silver, the mid-tier level that provides additional benefits including priority check-in, priority boarding, extra baggage allowance, and access to Virgin Atlantic Clubhouses and partner lounges.
Flying Club Gold is the highest tier of membership, offering premium benefits (in addition to the Silver privileges) such as access to the Upper Class Wing, chauffeur-driven transfers, and enhanced rewards.
Members of the Flying Club can also earn Tier Points, which determine their membership status and progression through the tiers.
Furthermore, the Flying Club has partnerships with other airlines, allowing members to earn and redeem miles on a wider range of flights, expanding the opportunities for rewards and benefits.
