Nestled in Strathclyde Country Park near Motherwell in Scotland, M&D’s Theme Park is a much loved entertainment destination that has evolved significantly since its humble beginnings. Ideal for adventurers, families, and casual visitors alike, the story of M&D began in the mid-1990s, when the park was marketed as a traditional fairground setup.
Over the years, M&D’s has undergone continuous development with constant investments in new rides and facilities, so that the venue can keep up with the changing trends in the amusement park industry. Some of the bigger additions include roller coasters such as the Runaway Mine Train and Big Apple, thrill rides such as Air Raid and Chain Swing, water rides such as the Moby’s Revenge, and indoor experiences in the form of tropical rainforest known as Amazonia. In addition to that, visitors also get access to junior rides and attractions, such as trampolines, mini dodgems, and flying dumbos (otherwise known as elephant rides), along with a variety of food and beverage outlets, event spaces for parties and corporate events, and a Cosmic Bowl bowling alley.
If you have recently been to M&D’s Theme Park, but your amusement was cut short due to an incident involving losing one of your beloved belongings, then following our extensive guide should help you report the same to the rightful authorities.
Here is How to Report a Lost Item
As of the present day, M&D’s Theme Park provides two primary ways to report any lost item to the relevant authorities. The first process involves giving a phone call to the park’s staff and explaining your situation, while the second process involves sending a properly drafted email message to the official email address of the park.
Steps for each of the above-mentioned processes have been expertly listed below for your convenience.
Reporting Over the Phone
- The foremost step involves getting in touch with customer support via phone at 01698 333 777.
- While on call, select Option 1 as your preferred choice, and your call will then be forwarded to a customer care agent.
- As soon as an agent connects to your call session, state that you want to report a lost item and then provide your contact information. These include your name, residential address, email ID, and phone number.
- After that, describe the item that you have lost at the park by detailing its type and the brand it belonged to, its color and shape, the date and time when it was lost, and the location where you left it. Do not hesitate to provide any other unique characteristics that you may possibly think of.
- Once you provide all the necessary information to the customer care representative, a report will be registered in your name, and the same will be confirmed through your email address.
Reporting via Email
- Begin the reporting process by first signing into your preferred email account.
- Once signed in, start drafting a formal email. In the email subject line, state that you are reporting a lost item.
- In the email body, you need to first introduce yourself by disclosing your name, residential address, email address, and phone number.
- After the introduction, start explaining why you are writing the email and then describe your lost belonging thoroughly. Mention all the item’s unique characteristics, such as its name, type/category and brand it belonged to, shape and color of the object, the date and time when it was lost, and the location where you last saw it. Additionally, you can also attach a picture of the item with the email.
- Once done, send the message to the following ID: info@scotlandsthemepark.com and wait for an official response in the upcoming days.
Know All Your Support Options
Apart from reporting your lost item at M&D’s Theme Park, you can obtain any additional information relating to the park’s operations by visiting the official FAQ page.
It should be known that M&D’s offers free tickets to charities and good causes all year round. You can contact the park’s authorities for any charitable contributions.
If you are looking to submit feedback on your recent trip to M&D’s Theme Park, then you can visit the official web link. When submitting feedback, ensure that you properly state your name and contact information, select the correct department to which the feedback will be submitted, and explain your thoughts in a clear and concise manner. The park authorities welcome customer opinions, as it helps them to improve their quality of attractions and services.
Additionally, for any group bookings, you can give a call at 01698 333 999, and for obtaining corporate tickets, you can contact 01698 333 999 or send an email to lizt@scotlandsthemepark.com.
Finally, you can contact the authorities posted at M&D’s Theme Park via social media, such as on Facebook and X (formerly Twitter). It is recommended that you utilize the direct messaging feature on both of the aforementioned platforms when sending any query.
