Manulife Financial Corporation, often simply referred to as Manulife, is a multinational insurance and financial services provider based in Canada. Headquartered in Toronto, Ontario, the company boasts of operations across 20 countries globally and offers a wide range of products for businesses and individuals alike.
Founded in 1887 as The Manufacturers Life Insurance Company, the company’s core mission involves selling life and health insurance. These include term life, whole life, and universal life, along with group health insurance to cover the costs of medical care. Additionally, Manulife has also forayed into the financial services sector by offering wealth management, retirement planning, and asset management. And when it comes to its financial performance over the years, the company has a strong track record of profitability, with a market capitalization of over $60 billion and over $1 trillion in assets under management.
With that being said, if you have purchased a Manulife insurance plan in the past and want to submit a claim for it, then you have arrived at the perfect guide to help you complete your task effortlessly.
What are the Steps to Submit Claim Online
If you want to submit a claim for your Manulife insurance plan, then you can easily do so by following the recommended steps mentioned below. But, before you do so, remember that the claim submission process will differ based on the type of claim you need to make as well as the kind of insurance you have with the company.
- As a first step, head over to the official ‘Claims Centre’ web page here.
- On the landing page, scroll down till you reach the ‘Submit A Claim’ section, where you need to select the relevant option based on whether you have a ‘Group Benefits’ plan or an ‘Individual’ plan.
- If you have your insurance plan under ‘Group Benefits’, then proceed to select either ‘Health And Dental Claims’ or ‘Travel Claims’.
- Alternatively, if you have your insurance plan under ‘Individual’ benefits, then you can choose either ‘Individual Health And Dental Insurance’ or ‘Individual Insurance Travel Claims’.
- Based on the option you select, you will be asked to sign in to your Manulife account. To do that, you will need your username and password.
- Once signed in, proceed to submit your claim by providing all the required information along with scanned copies of the supporting documents or receipts (in accepted formats) to prove your expenses for the claim.
After submitting your claim, wait for a follow-up response from Manulife’s claim department. Any additional information required will be asked for from your side so that the claim process can be completed swiftly.
Other Ways to Submit Claim
Apart from submitting your Manulife insurance claim online, you can also complete the process either via Manulife’s official smartphone app or physically through mail. To know more about each of the aforementioned processes, be sure to follow the recommended steps below.
Submitting Claim via Mobile App
- Start your journey by first downloading the official Manulife mobile app either from the Google Play Store on Android devices or the Apple App Store on iPhones.
- After installing the app, sign in to your Manulife account using your username and password.
- Once signed in, proceed to submit your claim by providing all the required information as well as by attaching the supporting documents to your claim in accepted formats. Supporting documents can be uploaded either by scanning them or by simply uploading their photos.
- After that, submit your claim and wait for an official response from the company’s customer support.
Submitting Claim via Mail
- Begin the claim process by first heading over to the official ‘Find A Form’ web page here.
- Under ‘On This Page’, select your preferred category. For instance, if you have employer coverage, then choose the option ‘Coverage Through An Employer’.
- Scroll down until you reach the downloadable forms section. From there, download the form you need for your specific claim, print it, and then fill it out. After filling out the form, attach all photocopies of your receipts and supporting documentation.
- Once done, mail the form with the documents to the address mentioned in the form. Expect an official reply once your mail reaches the company’s designated address.
For any additional queries or assistance, you can get in touch with Manulife customer support via the official ‘Contact Us’ web page here.
Overview of Products
Manulife currently offers a vast category of products and services, primarily focusing on insurance plans, wealth management, and banking. Starting with insurance policies, interested customers get access to life insurance, health insurance, travel insurance, disability insurance, and property and casualty insurance.
Talking about wealth management, with Manulife, you get access to a variety of mutual funds in different asset classes to invest in, such as stocks, real estate, and bonds, along with GICs (Guaranteed Investment Certificates) offering a fixed rate of return on your investment. Additionally, you can also invest in a registered retirement savings plan and tax-free savings accounts for tax benefits in the long haul.
Additionally, Manulife offers banking services such as high-interest savings accounts as well as free and premium chequing accounts. Offering commercial and residential mortgages with flexible terms and competitive rates is also a way for the company to extract revenue. Lastly, the company has also started to offer credit cards via its Manulife banking subsidiaries.
