If you are a fitness enthusiast, then this should not be the first time you may have heard about Dick’s Sporting Goods. A prominent retailer in the United States, the company’s roots can be traced back to the 1940s, when its founder opened a small bait-and-tackle shop in New York. It quickly became a local favorite for fishing enthusiasts, and its growing popularity prompted the owner to expand the offerings to include other sporting goods, such as hunting equipment, camping gear, and athletic apparel.
By the early 2000s, Dick’s Sporting Goods had become a national retailer with hundreds of locations across the country. These stores continued to offer a vast selection of products for a wide range of sports and activities, including individual and team sports, outdoor activities, and fitness and wellness activities. And to keep up with the times, the company nowadays also sells its products through its online platform, resulting in the creation of the ‘Scorecard’ reward program for its customers.
If you are interested in learning more about the Scorecard program, its benefits, and how you can be a member as well, then our in-depth guide should be right up your alley.
Know the Scorecard Benefits
The Scorecard program from Dick’s Sporting Goods is primarily designed to award members points for the purchases they make (either online, in-store, or via the official app). The enrollment process is free, and active members can earn 1 point for every $1 spent. Once you collect 300 points, you can redeem them for a $10 reward.
There are currently two Scorecard tiers – Free and Gold (more than $500 spent in a calendar year). With the free tier, you get access to free shipping on orders $49 or above; insider access to offers, deals, and products; and faster online checkout. Additionally, with the gold tier, you get access to an annual $10 reward, a dedicated customer service line, and gold member-only offers.
Lastly, remember that your points will expire approximately 365 days from the date on which they were issued.
How to Apply and Become a Member
If the advantages offered by the Scorecard program from Dick’s Sporting Goods look enticing, then you can apply for a membership spot today by applying either online (via the web) or through the official app on your smartphone.
To begin the application process, follow the detailed steps listed below.
- Start by first heading over to the official website. Alternatively, you can download the official Dick’s Sporting Goods app on your smartphone from either the Google Play Store or the Apple App Store.
- On the landing page, click on ‘Sign In / Join Now’ and you will be redirected to a different web page.
- From there, select ‘Join Now’ and you will be asked to provide your email address, phone number, and a strong password for your account.
- Once done, click on ‘Join Now’ and you will be inducted into the Scorecard program instantly.
How to Check Points
While it is not possible to constantly keep tabs on your accumulated points under the Scorecard program by Dick Sporting Goods, it is still suggested to check your points balance from time to time. This is to ensure that you do not miss out on any unaccredited points from purchases that may happen due to system errors on the company’s end.
To check your current point amount, be sure to follow the required steps outlined below.
- Kickoff your journey by first heading over to the official website.
- Proceed to login to your registered account, using your email ID and password.
- Once logged in, head over to your account or profile details, and from there visit the ‘Scorecard’ section.
- You will be able to view your current point balance without fail. And if you have enough points, you can turn them in for rewards.
How to Claim Missing Points
According to Dick’s Sporting Goods, points are awarded within 24 hours from the time of purchase. However, if you find any discrepancy between the current points balance in your account and the points you deserved, then you can raise a missing points claim with the company’s customer support.
To raise a complaint, follow the suggested steps laid out below.
- The primary step involves giving a phone call to the customer care department at 1-800-440-4002. And if you have a ScoreCard Gold account, contact customer support at 1-833-679-9638.
- Select the appropriate on-call options so that your call gets forwarded to a customer care executive.
- Once a live agent connects to your call, state that certain amount of points are missing from your Scorecard account and also provide the email ID that is registered with the account so that the customer care agent can check from his/her end.
- Additionally, if your missing points are related to a purchase you made at Dick’s Sporting Goods (online or through the app), be sure to provide the order number so that the customer care representative can register a complaint.
Lastly, the customer care agent will let you know the estimated time you need to wait for the points to be reinstated to your account.
