Towering over downtown Oklahoma City lies the Paycom Center, a stage for world-class entertainment and a symbol of the region’s growing economic strength and tech industry prominence. Originally named the Ford Center in 2002, the arena has undergone multiple name changes over the years, mirroring the city’s evolution.
Since 2008, the Paycom Center has been the undisputed home of the Oklahoma City Thunder. Due to the arena’s electric atmosphere during game days combined with a passionate fanbase, the venue has cemented itself as a premier NBA (National Basketball Association) venue. However, it should be known that the Paycom Center is not just about basketball, as it can transform itself to host a wide range of events, from captivating musical concerts to thrilling bull-riding competitions. Additionally, the Paycom Center has also been a platform to host major conventions, especially by the North American Youth Congress, and such adaptability ensures that the arena continues to remain a vibrant hub throughout the year.
Beyond its comfortable seating, the Paycom Center features state-of-the-art amenities, including premium dining options, luxurious suites, and easily accessible concourses. And if you are looking to learn more about the venue for which you are planning to contact the stadium authorities, then our comprehensive guide can prove to be insightful.
How to Contact the Management
The Paycom Center is officially located at 100 West Reno Avenue, Oklahoma City, OK 73102, which is just a whisker away off I-40 (Interstate 40) in Downtown Oklahoma City and across the street from Prairie Surf Studios. In-depth travel directions can be found here.
Visitors who are looking to get a glimpse of the venue can also enjoy the presence of a number of attractions, hotels, and dining and entertainment options in Bricktown and Downtown Oklahoma City. Additionally, parking information can be obtained here, while ride-sharing options are provided by Lyft and Uber.
To contact the stadium authorities regarding a particular topic, follow the below-mentioned pointers carefully.
How to Contact For General Inquiries
For general inquiries relating to the Paycom Center and its vast array of services and facilities, you can give a call to (405) 602-8700. Office hours are from Monday to Friday, between 8 AM and 5 PM.
Additionally, you can email the stadium authorities at info@asm-okc.com to obtain general information regarding the venue.
How to Contact Box Office and Guest Services
Since the ticketing service at the Paycom Center is specifically handled by Ticketmaster and AXS, any related queries must be directed towards them. You can contact Ticketmaster customer support at 1-800-653-8000 or get in touch with AXS via its official website.
Alternatively, you can get in touch with the Paycom Center box office in person, which is located just off West Reno Avenue between Robinson and EK Gaylord, between Tuesday and Thursday from 11 AM to 4 PM (local time). You can also email the stadium’s ticketing department at paycom-tickets@asm-okc.com.
Besides that, you can contact the venue’s guest relations team via any one of the four guest relations desks conveniently located near each entrance on the main concourse, as well as at the club and suite level entrances.
More Useful Contacts
First aid facilities at Paycom Center are available on the entry level, across from Section 112. Additional facilities equipped with Automatic External Defibrillators (AED) can be found at sections 106, 210, and 310. Keep in mind that designated employees, including trained medical staff who are certified to use AEDs, are posted on standby all the time during an event so that any medical emergencies can be mitigated.
If you are interested in obtaining information regarding premium seating relating to any event taking place at the Paycom Center, you can contact the sales department at (405) 208-4667 or premiumsales@okcthunder.com. And finally, for birthday or special occasion requests, you need to contact the fan support department at (405) 208-4800 or fans@okcthunder.com (at least 48 hours prior notice is required).
How to Report Lost and Found
If you have lost any precious belongings at the Paycom Center and want to inquire about the same during an event, you can easily do so by getting in touch with a nearby guest relations location.
On the other hand, if you want to file a missing report or need to inquire following an event, then you can follow the recommended steps below for a straightforward experience.
- Begin the reporting process by giving a call to the stadium’s lost and found department at (405) 602-8661 during business hours.
- Select the appropriate on-call options so that your call gets forwarded to a customer care executive.
- Once a customer care agent connects to your call, state that you want to file a missing report for your lost item(s) and then provide your name, email ID, phone number, and residential address.
- After providing the contact details, describe your lost belonging by stating its category or type, color and shape, name (if applicable), the date it was lost, the place where it was last seen by you, and any other essential clues.
- Once the customer care executive obtains all the required information, a report will be filed, and you will be asked to wait for an official response.
You can also email your inquiry at lostandfound@asm-okc.com. And further assistance, you can contact Paycom Center via its social media handles on Facebook, X (formerly Twitter), and Instagram.
