Panasonic Philippines Contact: Find below customer service, support details of Panasonic Electronics in Philippines, including phone and address. You can reach the contacts for queries on Panasonic telephones, Viera televisions, DVD recorders, Lumix digital cameras, fax devices, printers, projectors, ACs, ovens, or other consumer products in Philippines. The page also offers links to service centers and dealer locations in Philippines.
Panasonic Head Office (Philippines)
Barrio Mapandan, Ortigas Ave,
Taytay, Rizal, Philippines
Phone: 63-2-635-2260/5
Fax: 63-2-284-2304
Service Center Locations
Want to repair or replace your Panasonic product? Click here to locate a Panasonic service center nearest to your city in Philippines.
Panasonic Dealers/Stores
Looking to purchase a Panasonic product? Click here to locate a retail store nearest to your street.
About Panasonic
Panasonic was founded in the year 1928 and is today one of the largest electronics manufacturers in the world. Panasonic employs some 370,000 people worldwide. The Japanese company had net sales of 8.7 trillion yen in fiscal 2011. Headquartered at Osaka, Japan, Panasonic has over 203 overseas subsidiaries in 46 countries. Read More
Panasonic has some great products. I specially love the men’s shaving kit. Have been using from last 2 years. It still works strong and sharp!!!!!
I would like to complain about your service center here in Tacloban namely, Dessert Ref & Aircon Service Center located at Marasbaras. I had my appliance fixed at their end oct 24 and until now its not yet fixed.. Their assistant manager is very unprofessional. If its the only service center you have here in tacloban i dont think anyone would buy your products..
Hey. So very true. I bought a camera in Tacloban and it failed after just one week. Tried in Tacolban to get it fixed but needed repair in Manila.
6 months later Panasonic REFUSED to honor their warranty.
BUYER BEWARE if you are buying Panasonic. SAD to see a once great company go down like this.
yeah. The panasonice service center here in Malolos sucks too. It has been 2 months since I contacted them to repair my full auto washing machine and until now it hasn’t been fixed!
Greetings !
Where is the nearest panasonic service center here in Manila . I live in Muntinlupa City
Thanks .
We live very close to your service center, Virex Enterprises along Shaw Blvd. Just this morning, we ordered a fan blade (and paid in advance to have the order processed) only to find out it will take them 1-2 weeks to make the item available since the warehouse in in Taytay, Rizal a jeepney ride away. Don’t you think we deserve better service than that. (Being such a small item, these could have been held in stock just in case rather than pick up from Taytay each and every time there is a need). We’ve always been happy with your products (from the wide screen TV to the flat iron) but your service center gives you a bad name!!
I bought a Panasonic automatic washing machine last January 2011, my first Panasonic product. It broke down last December 2011 before the holiday break starting December 23. The technician had been to see the machine twice already, once in December and yesterday, due to some serious phone barrage on our part, otherwise Panasonic Service Center would not have prioritized us and would have put us for a visit only by January 27, more than a month after my request for repair! Yet, the machine had not been repaired yesterday due to some missing parts! While I understand that the technicians are not at fault, and that it is the Service Center that is inefficient and incompetent, this experience is teaching me not to buy any Panasonic product anymore. The post-purchase service is terrible and has given so much stress.
I bought 3 units of panasonic 1 HP manual window type from Western Marketing at the Festival Mall Alabang Muntinlupa last August 8, 2011. I was informed by the salesperson assisting me that installation is not included. Because of this I opted not to install the aircon units right away since my house was not yet fully finished at that time. When I finally had it installed last December 2011 we immediately tested the units to find out if it was working properly. We noticed that the rooms weren’t getting cold as it was supposed to and so we decided to report it to Western Marketing. They in turn got in touch with Panasonic and they sent people from Ventures Technologies & Home Products Care Center. They inspected the units and came up with the conclusion that the compressor was vibrating and the units were icing after 2 mins. Of operation. From this observation alone shouldnt it be enough to conclude that the units I got are LEMONS and that they should be replaced. Panasonic keeps sending people over here to always check with no concrete answer given to us on what the next step would be. If I do not get a response from you within 24 hours then I would be forced to go to the consumer post to report my problem with your product. You are making this so hard for a consumer like me who opted to buy your brand because I thought I was getting value for my money.
icing over!!! that means there’s moisture inside the system, which freezes at the expansion valve (or capillary coil). SOUNDS LIKE POOR REPAIRMEN OR
INSTALLERS. They didnt vacuum properly, or put USED freon, or stole your new dryers (removes water from the freon)
Hello
where is the nearest service center here in Quezon City i stay at the back of SM North
My washing machine timer is broken and do you change the body and i want to know how much
myrna
you can find service center in tandang sora .. take a u turn in mindanao ave going to st james tandang sora.. and go straight heading to sangandaan… you will the find the Panasonic service center on the right side about 200 meters after the ARBY-BON General hardware..
good day..may I know if panasonic battery MODEL:VW-VBS20 is still available at the market?
are you going to use it in panasonic camcorder?? because i am also looking for a spare battery for my Panasonic HDC SDT750.. i bought a Wasabi Power Battery VW-VBG260 and it works great.. but i bought it online from the US and i lost my extra batt that comes with the camcorder.. let me know if you find one.. thanks
Dear Madam / Sir,
May I know the address & telephone number of your Panasonic Customer Service? I am from Dasmarinas, Cavite. What is the nearest Service Center you have? Because, I want to consult about my refrigerator. Please respond to me here. Thank you so much.
where is the nearest panasonic service center in my area. i’m from binan lagauna. i have a component that came from japan , its 110v and got accidentally plugeed in a 220v outlet,is this still repairable?
I would like to know where is your repair center of wireless phones in Pasay City. Thanks
i would like to ask what is the dimension of indoor unit for a 4 hp air conditioner.
where is the nearest repair shop for panasonic cordless phone, i live in paranaque.
I have a panasonic blu-ray player given to me as a gift from the U.S. It worked fine the first time but now it won’t stay ON long enough just to even show the HOME screen. I updated the firmware to the latest version (1.33) which made it even worse. Can your guys at the service center make the player REGION-FREE for it to play any dvd no matter what region it came from? And is there some sort of FIX for the shutting down problem of my unit? BTW, model is DMP-BD75p-k and it runs on 110v only. thanks.
gud day!
i have a panasonic digital cam. model no. DMC-FS42,
im asking for the price of the lens, because its broke…/
Panasonic has abandoned the Philippines, their customer service does not work..nobody answers their phones and the site also seems dead.
Where is the nearest panasonic service center here in laguna? I live in here in Balibago City of Sta Rosa Laguna. Thanks…
where is the nearest panasonic service center here in araneta qc?
I replaced my national window type acu after 17 years of troubleless service with a panasonic. Now comes the trouble from this new one. The fan blade when operating is touching the cover plate making a “grinding noise”. When I inspected it, I found out that the base pan is now thinner which holds the fan motor that it easily bends thus causing the noise. What happened to the quality of national panasonic? Can you correct this cheap engineering work to your loyal consumers? I will wait for your reply.
Hi,
I recently bought a split type inverter aircon – CSU-24NKQ. Out household wire for aircon is stranded wire #10, breaker 40amp. Panasonic authorized installer installed a circuit breaker 30amp w/ stranded wire #12. The first night we are using the unit, our breaker became hot. We compared it with the other breaker (for the other panasonic split type aircon), it wasn’t hot at all.
Why is this? Need help. In my work place, the breaker tripped, apparently the compressor of the aircon was ‘sira’ na. it was a way of telling us it’s dangerous to continue using this.
Regards,
Beth Chua
I would like to complain about my washing machine model NA-F70G2X automatic spin. Where is nearest service center? my location is singalong.
I need service on a panasonic aircon whose compressor stopped working last month. Can you tell me who are your service contractors who can serve me? I live near intersection of Mindanao ave and Congressional ave, beside Project 6. Thanks
Can you also fix your website? When I click for service on the support page, nothing happens except a blank screen. The same happens to the download button.
I’ve bought a 2HP Panasonic inverter split type aircon last Jan. 27, 2012. Upon installation and during test run, the technician found out that the new unit has no freon and has to be filled up first. Less than a month later the unit was again seen by technician because it was not cooling, and another re-fill of freon was done. Less than a month passed and the same problem recurred. There was no leak in the lines when tested by service technician. It seems that the compressor unit itself is malfunctioning. Why does the company not replace this newly purchased unit if problems had been recurring. This is supposed to be covered by warranty but response from Panasonic is very slow. I strongly demand that the unit be replaced….This is an expensive appliance yet Panasonic is not strong about customer care and satisfaction.
I live in Lucena City and looking for the nearest Panasonic service center for my Panasonic LCD tv. Please advise the exact address. Thank you.
Hi, Can you please advice me a panasonic service center that is near in cavite? I urgently need to find one.
THanks
my panasonic LUMIX TZ-7 was flooded while diving. which repair service center should i bring it to?
Hi,
My lumix fz-40 had a crack on the LCD. Is there a way to replace it?
Thanks.
Rawen Balmaña
Mabini, Pangasinan
may i ask for the contact nos. for the repair of my panasonic freezer? i had bought it 2 years ago. where is the nearest place for me to seek for repair assistance? i lived in san mateo, rizal. thank you..
Panasonic after sale service sucks! The split type inverter air conditioner functions like an air cooler. I should have stuck with Carrier brand which I have been using all these years.
I just bought a condominium unit installed with a Panasonic toilet seat/bidet, with Model No. DL-EDX10 but unfortunately it is written in Japanese. There is no user’s manual included so I would appreciate it very much if you can send me online any user’s manual with English translation or any illustration with buttons specified in English. Thank you very much.
Where can I find a retailer for Panasonic inverter type air conditioners and washer/dryers in Catarman Northern Samar
Can you please tell me the nearest panasonic service center in Makati to repair my wireless phone?
Good Day,
I would like to ask some question about your requirements. I am planning to put up a retail store and sell some of your products, i would like to know all of your requirements and if you are going to give me any factory price and how much it will cost me in everything?
Thank You
Hello Panasonic Customer Care…
I purchased a LUMIX FT10 in February and was pleased with the way it functioned until yesterday when the screen came up with an ‘error message’ stating… ‘SYSTEM ERROR (FOCUS)’. As I use this camera regularly I want to have a warranty repair done ASAP… AS QUICKLY AS POSSIBLE… and hope that you are prepared to do this. I was very concerned to read many reports of poor service from Panasonic Philippines and would suggest you do not ignore or delay replying to this post or carrying out repairs as I need to use my camera again now. I look forward to a prompt reply… and speedy repairs. Regards… Bart and Ritchel.
Please send me a list of your room airconditioner cleaning service companies servicing the san juan city area. Thanks in advance.
I bought a Panasonic aircon window type CW XC94JPH I HP last April 28, 2012. Where can I send the warranty slip? Do you have a fax no.?
i bought a panasonic inverter air conditioner model CSUS12MKQ 1.5 HP,i just want to inform you that it is not worth buying.
Please tell me where the authorized service center(s) for your freezers is located in quezon city. Unfortunately, your website could not help me out.
For those looking for Panasonic customer service, you may call this numbers: 636-3101 loc 6400 or 284-2272.
I got this from a Panasonic sales representative.
Thanks for this info. I wonder why their website support is blank and i don’t see any replies from Panasonic in this “supposed to be customer service support.”
i live in BF homes, paranaque, Manila. I boght a freezer, brand of panasonic(model: NR-A1009FTG) a year ago. After 1year, it has a problem, suddenly stopped. So I have called service center they came and checked it. They said I have to change a compressor. The cost about 9000pesos. April 12, 2012, I paid half cost for fixing but until now they do not repair it. I called them but they do not keep the primise. It was past 1 month….how can i use this brand from next time? how can I recommend it to others?
Is there any authorized service center in Batangas? Can I have the contact number and the address please? Thank you.
PANASONIC
YOU ARE UNBELIEVABLE. YOU SHOULD TRY CALLING YOUR OWN SERVICE NUMBER YOURSELF, BUT HAVE FOOD NEARBY BECAUSE IT MAY TAKE YOU ALL DAY JUST TO CONNECT. YOUR INVERTER AC SUCKS, AND TO THINK I BOUGHT 6 UNITS! I WILL SPREAD THE WORD AROUND ABOUT YOUR LOUSY PRODUCTS, WHICH IS WHAT YOU DESERVE FOR YOUR LOUSY CUSTOMER SERVICE.
Hi can you help me i have Panasonic TV Model TH-42S10S how can i play movie using SD I’ve formatted my SD to FAT using SD Formatter V3.1 and save my movie clip with the extension of mpeg2 and mpeg 1 and i also try multiAVCHD but i have no luck it say’s no supported format. What is the specific file extesion or any converter so that i can play using SD card..
Thanks.
I have a sanyo fully automatic washing machine. I came to know now the operations are undertaken by your company. The problem in my washing machine is with the pressure switch, from were I can get a new one? Is there any service center near by Las Pinas ? plz e-mail me.
I would like to inquire the nearest service center here in pasig or mandaluyong city. Our projector Panasonic PT-LB20VEA need lamp replacement. Please give me feed back. Thank you.
May i know the nearest Panasonic service center for refrigerators? i live in P. Noval St. Sampaloc, Manila. thanks.
I had a Panasonic DVX100B Camera and using it for 6 years now. I would like to ask if how much it cost to change its LCD Screen and Camera Head. thanks
I have a panasonic multi point heater that overheated last week and now its not working. Where and who do you recommend to repair the water heater? I live along marcos highway near sta. lucia mall. thanks.
i brought my panasonic washing machine to your service center in Roxas City, Capiz las June 13 2012 and it seems that there was no action upon my concerned because of lack of personnel to do so. Though i bought outside the Philippines my item and not covered the warranty already, servicing with same named product should be treat properly and professionaly.
First and foremost i bought panasonic products because of your after sales service and yet you tied it up in a group of people who cannot afford the demand of your services.
Thank you very for the space you provided for us to highlight to you some problems we encountered and mgiht help you to develop.
Hi,
Our Panasonic Twin Tub (model NA-W6510BETQ) which is
barely a year old has a problem with its dryer/spinner as it does not work now. Would appreciate being advised asap on possible service that could be extended. Thanks.
Mrs. Fernandez
GOOD DAY!!! where can i buy battery of my digital cam…….Model DMW-BCA7……
Lex services Inc. SUCKS!!! there hasn’t been any action upon our concern. it’s been a month!!! fix this problem ASAP!!!
Hi,
Good day, I would like to inquire if you have 421L Econavi Fridge FreezerNR-BW415X refrigerators here in philippines and what’s the difference of it in this model PANASONIC NR BW415VNPH. Can I have an info where to buy this item and its price.
regards, client.
please call (02) 284-2279 or 284-2272-73 panasonic sales department for more info
We want to buy a new 19 cu ft Inverter type refrigerator. The model number is NR-BY552XSPH. Can you tell us if this model refrigerator is available here in the Philippines? Our new house is nearing completion and we want to find this model to fit the area set aside for a refrigerator. Thank you
Is there a negative rating to rate a lousy company such as panasonic service center for their lousy customer service center. My hot water heater was not working since 2 weeks ago and I have been calling this sucks service center almost everyday and they said they have scheduled the mechanic to visit the next day. But the fact that they never come and they never call. Even they called to promise to come the next day but still no sign of them. I bought 3 units of water heater, 1 down and God Bless the other 2 will work as they should. TO ALL PEOPLE, THINK TWICE WHEN YOU BUY PANASONIC PRODUCT.