Best Buy’s humble beginnings began in the 1960s, when it opened its doors as a small audio store at the heart of St. Paul, Minnesota. Its owner, Richard Schulze, had a penchant for good audio and music, which in turn allowed him to sell high-quality audio equipment to his customers. As the store’s popularity continued to grow, the potential for expansion became more apparent, prompting him to open branches at additional locations across the United States.
With each new store, Best Buy upped the ante with more categories and inventory of consumer electronics that were not just audio equipment anymore. As a result, the company started dealing in televisions, computers, mobile phones, cameras, home appliances, and much more, allowing the brand’s reputation to soar and become a household name. And with the internet boom in the 1990s, Best Buy launched its online shopping website, catering to a new generation of shoppers. Along with the website, the company also revealed its loyal program, ‘My Best Buy’, aiming to award its members with additional benefits all year round.
If you are interested in My Best Buy and want to know the process, then our comprehensive guide can help you navigate through.
My Best Buy Benefits
My Best Buy is a customer loyalty program from the house of Best Buy, rewarding members with various benefits for the purchases they make, either in-store or online. The sign-up process requires no payment (at least for the base tier), and you get to enjoy 2.5 points for every $1 you spend. When you accumulate 250 points, you can redeem them for a $5 reward certificate, which you can use for future purchases.
There are currently three tiers for the program, out of which the base tier only provides free standard shipping with no minimum purchase amount. However, the other two tiers are paid ones, namely ‘My Best Buy Plus’, which costs $49.99 per year, and ‘My Best Buy Total’, which costs $179.99 per year.
With My Best Buy Plus, you get access to free 2-day shipping, exclusive member prices for hundreds and thousands of products, exclusive access to sales and events, and an extended 60-day return window on eligible products.
On the other hand, My Best Buy Total offers all of the aforementioned benefits, plus protection plans such as AppleCare+ (which comes in handy if you have Apple devices), 24×7 tech support, VIP member support, and 20 per cent off on repair services (labor only).
How to Apply on Web or App
Interested users can apply to the My Best Buy rewards program either through the web or via the official Best Buy app on their smartphones. But, before you do so, it is recommended that you go through the terms and conditions of the program so that you can be aware of the various rules and regulations.
To start the application process, follow the recommended steps provided below.
- Kickstart your journey by first visiting the official website. Alternatively, you can download the Best Buy app on your Apple or Android device.
- On the landing page, click on the ‘Join My Best Buy’ button present on the right side of your screen.
- You will be redirected to a new page, where you will be required to enter your details. Start by providing your full name, email address, and a strong password for your account.
- After that, provide your preferred mobile number, which you can also use as your account recovery option, especially if you forget your password or lose access to your account.
- Lastly, click on ‘Create An Account’ and your My Best Buy account will be created right away.
How to Check Points
It is always important to verify the points you receive with every purchase that you make via Best Buy through the My Best Buy rewards program. This is to ensure that you remain aware of the total number of accumulated points and redeem them before they expire.
To check your current points balance, follow the required steps outlined below.
- Start by first heading over to your ‘Rewards History’ page.
- You will be required to first sign in to your Best Buy account using your registered email ID and password.
- Once signed in, you will be able to view the total number of accumulated points available in your My Best Buy account.
How to Claim Missing Points
According to My Best Buy, the points you earn for your purchase(s), either in-store or through the online website, will be posted to your account 15 days after the transaction date of your purchase in-store or the shipping date of your BestBuy.com online order.
If you have not received the requisite points that you were due to receive for the purchases, then you can register a missing points claim with Best Buy customer support. To do that, follow the steps suggested below.
- Proceed to give a call to the customer care at 1-888-237-8289 (1-888-BEST BUY). Phone lines are available throughout the day.
- Select the appropriate on-call options so that your call gets picked up by a live agent.
- Once a live agent connects to your call, state that your points for My Best Buy are missing against the purchases you made.
- After that, share the registered email address for your My Best Buy account and then the order ID for which you have received the associated points.
- The customer care executive will then verify the information provided and will register a missing points claim for your account. Also, the estimated time you need to wait for a proper solution will be relayed to you by the agent.
