Born out of Canada, Lululemon is an athletic apparel company known for its high-quality, stylish, and functional yoga wear. Originally established in 1998, the company began its operations as a small yoga studio. But, as yoga became popular among the masses and consumers started to notice its benefits, the need for high-performance yoga apparel that is comfortable and flattering at the same time came to light.
With a focus on premium fabrics and innovative designs, Lululemon quickly gained a loyal following among yoga enthusiasts. Their products are designed to fit seamlessly while offering maximum comfort during workouts. As a result, unique features such as hidden pockets, adjustable straps, and built-in bra support for women have become standard across its entire apparel range. Today, Lululemon is positioned as one of the torchbearers in the athletic apparel industry, and what propels them even further is their ‘Lululemon Membership’ program, created just for those who want to get the most out of their purchases.
If you are interested in learning more about Lululemon Membership, then be sure to go through our guide till the very end.
Lululemon Membership Benefits
The ‘Essential Membership’ program from Lululemon is a free-to-join rewards program that focuses on providing additional perks to customers who are shopping for products and/or services.
Once you join the program, you will get early access to product drops before anybody else, as well as enjoy easier exchange and receipt-free return policies on items that you purchase (with the option for in-store credit). Coupled with your athleisure, you will also get access to select Peloton classes, where you will be able to discover unique workouts from expert instructors, ready to take your fitness to a whole new level.
Additionally, you will have the chance to take part in membership events, which are solely designed keeping your wellbeing in mind. And lastly, all members get access to a ‘free hemming’ service so that the apparel you purchase fits you perfectly.
How to Apply on Web or App
Lululemon allows its audience to sign up for its ‘Essential Membership’ account online, either through the web or via its iOS-only app, or at a physical store near you. Keep in mind that if you have signed up in-store, then you need to log in to your account at least once – either through the web or via app – to accept the program’s terms and conditions and successfully activate your membership.
To start the sign-up process, follow the necessary steps described below.
- The foremost step should be to first visit the official website or download the official app from the Apple App Store (only available for iOS users).
- On the home page, click on ‘Join Now For Free’ and you will be redirected to a new page. From there, select the ‘Create Account’ option.
- Proceed to enter your preferred email address and a strong password for your account. Additionally, you can also choose whether to receive marketing emails.
- Once done, click on ‘Create A Lululemon Account’ and you will be able to start enjoying your membership right away.
How to Check Membership Benefits
Once you have created your Lululemon Essential Membership account, you can easily access its benefits by signing into your account. To do that, follow the steps outlined below judiciously.
- Begin your journey by first heading over to the official website. Alternatively, you can download the official iOS app (download link provided earlier in the article).
- On the landing page, you will be required to enter your email address and then click on ‘Sign In’. Afterwards, enter your account password, and you will be logged in to your account.
- Once signed in, head over to ‘My Account > Membership Benefits’ and you will be able to view your membership information as well as access the requisite benefits.
How to Contact For Help
If you are facing any issues with your Lululemon Essential Membership, be it related to orders, returns, membership events, access to Peloton Classes on the Lululemon App, or any other, be sure to get in touch with the company’s customer support. They are ready to assist you at all times, either via live chat, phone, or email.
To get in touch with Lululemon customer care, follow the steps explained below.
- Start by first giving a call at 1.877.263.9300. Phone lines remain open from 6 AM to 6 PM PT (Pacific Time) on weekdays and between 6 AM and 4 PM on weekends.
- Choose the correct on-call options so that your call gets forwarded to a customer care executive.
- Once a live agent attends your call, state the issue you are facing and then describe the case in detail. For instance, if it is related to your membership, be sure to share your registered email address so that the person at the other end can access your account information and solve the issue.
- Based on your interaction, you will be provided an estimated time that you need to wait for a solution.
You can also get in touch with the customer support via live chat or via email at gec@lululemon.com.
