Imagine a world where your packages are delivered with speed, precision, and care, no matter where you are in the world. This is the world that Aramex has been creating for over 40 years, revolutionizing the way we think about global logistics and delivery.
Founded in 1982 in Amman, Jordan, Aramex has grown to become a global leader in the logistics industry, serving millions of customers in over 100 countries. With a commitment to innovation and a deep understanding of the needs of businesses and consumers alike, Aramex has built a reputation for excellence in delivering everything from e-commerce orders to critical medical supplies.
What sets Aramex apart is its unwavering dedication to customer service, ensuring that every package is handled with the utmost care and delivered with speed and efficiency. Whether you are a small business looking to expand your reach or an individual who wants to send a package to a loved one halfway around the world, Aramex has the expertise and resources to get it done right.
So if you are looking for a logistics partner that can help you navigate the complex world of global shipping with ease, look no further than Aramex. With a commitment to excellence and a track record of success, they are the ultimate solution for all your shipping needs.
Products and Services of Aramex
Aramex provides a wide range of logistics and transportation services to businesses and individuals worldwide. Some of their main products and services include express courier and delivery services (door-to-door) for documents, parcels, and freight shipments worldwide. It helps online retailers manage their supply chain and fulfillment needs, with services such as warehousing, inventory management, order processing, and last-mile delivery.
It offers air, sea, and land freight forwarding services for businesses of all sizes, including customs clearance and insurance. Aramex helps businesses optimize their supply chain by providing customized solutions for procurement, warehousing, transportation, and distribution. It provides specialized logistics services for industries, such as healthcare, fashion, automotive, and more, with expertise in handling sensitive or oversized shipments.
Overall, Aramex’s products and services are designed to meet the diverse needs of businesses and individuals in the global marketplace, with a focus on speed, reliability, and customer satisfaction.
Did Not Receive Parcel? Here is What to Do
Several factors can potentially delay mail from Aramex. Some common reasons include customs clearance delays, weather conditions, transportation disruptions, incorrect or incomplete address information, and security checks.
1) Track Status of Order
If your mail from Aramex is delayed, you should first check the tracking information to see if there are any updates or alerts regarding the status of your shipment. If there is no update or if the delay persists, you can contact Aramex customer service for assistance. They will be able to provide you with more information and help resolve the issue.
To track the status of your order at Aramex, you can use their online tracking system, which can be accessed through their official website. To track your shipment, you will need to enter your tracking number or order number on the website, and the system will provide you with real-time updates on the status of your shipment.
2) Dial the Aramex Helpline
If your shipment from Aramex does not arrive within the expected time frame, we recommend you wait for a few days as there could be some unforeseen delays due to customs clearance, weather conditions, or local holidays. However, if the shipment is significantly delayed or if there is no update on the tracking information, you should immediately contact the support team at Aramex for assistance.
Aramex offers several channels for customer support, including web support, phone, email, and social media.
You can contact the support team via their online support form on their website. Fill in the required information and submit the query. Aramex will get back to you as soon as possible.
In addition to the above, you can call Aramex customer support at their global contact center number 920027447 or 8001000880. This number is available 24/7.
If you are active on social, here are the links to their social media pages – Facebook, Twitter and Instagram.
3) File Claim For Value of Missing Parcel
If your parcel is missing or lost while being shipped by Aramex, you may be able to file a claim for its value. Begin by collecting all the necessary documents related to the shipment, such as the shipping label, invoice, and proof of the value of the missing items.
Contact Aramex customer service by phone or email and provide them with the details of your shipment and the missing items. Ask them for a claim form and fill it out with the required information, including the value of the missing items. Attach all the necessary documents and submit the claim form to Aramex.
Aramex will review your claim and investigate the missing parcel. This process may take some time, and you may be asked to provide additional information or documentation.
If your claim is approved, Aramex will compensate you for the value of the missing items based on their terms and conditions. We recommend you review their terms and conditions before filing a claim. You can find more information on their website or by contacting their customer service.
