Nestled amidst the green hills of Pembrokeshire, Wales, lies Oakwood Theme Park – a vibrant place holding its unique charm and showcasing the beauty of the Welsh countryside. Touted as a small leisure park that’s more than just a collection of rides and attractions, the venue’s origins trace back to the 1980s, when the local farmers transformed a portion of their dairy farm into an amusement park.
The vision of the farmers creating the Oakwood Theme Park was to only use it as a playground for young children. However, the late 1990s sparked a pivotal shift in the park’s trajectory when it was eventually expanded to incorporate roller coasters, ultimately acknowledging the need to attract a wider audience. The addition of roller coasters drove further investment into the park’s infrastructure, adding water-coasters and other high-octane rides, showcasing its commitment towards an exciting future.
In recent years, Oakwood Theme Park continues to adapt to changing audience tastes and market demands while staying true to its roots and maintaining its distinct character. With that being said, if you have recently been inside the park’s premises and had the misfortune to lose a beloved belonging of yours, then all you need is our comprehensive guide to help you report the same to the rightful people.
How Do You Report a Lost Item
According to the official staff working at Oakwood Theme Park, it should be known that all lost property is directly handed to the park’s reception section, which is located at the entrance area. So, if you have lost your precious belonging during your visit, be sure to check the park’s reception before leaving. This is to ensure that if your item is found, you can take it back with you.
On the other hand, if you have already left the park and want to report your lost item, then you can do so by giving a phone call to the park’s authorities.
To start the reporting process for your lost property, be sure to follow the suggested steps outlined below.
- The foremost step involves giving a call to the Oakwood Theme Park’s customer care department at 01834 815170. Phone lines are open from 10 AM to 5 PM, seven (7) days a week.
- While on call, ask the customer care representative to put you through to the lost property department.
- Once an agent from the lost property department connects to your call, state that you want to register a report for a lost item and then proceed to provide your contact details. These include your name, email address, phone number, and residential address.
- In the next step, describe all the details that you may remember related to your lost item. These include stating its name and brand, shape and color, the specific category that the item belongs to (books, mobile phone, clothing, etc.), and any other unique characteristic that can help in the investigation process.
- After that, you need to mention the date and time when the item was lost, as well as the location where you last left it.
- Once you provide all the necessary data, the lost property handling agent will register a report in your name, and the same will be confirmed via your email address.
Know All Your Support Options
Apart from contacting Oakwood Theme Park over the phone for your lost belonging, you can also write a formal letter describing your issue to the following address: Oakwood Theme Park, Canaston Bridge, Narberth, Pembrokeshire, SA67 8DE.
Alternatively, you can also contact the park authorities through social media via its Facebook, Instagram, or X (formerly Twitter) pages.
It should be known that if there is a situation that involves losing your children or one of your loved ones instead of a belonging, then Oakwood Theme Park has you covered as well. The park authorities state that the Vertigo ride at the park, which can be seen from anywhere within the venue, serves as the perfect meeting point for your children or any of your loved ones, especially if they become separated from the group. Such is the reason why it is recommended that parents make their children aware of this meeting point when they enter the park.
Talking about storage facilities, the park offers luggage keeping points or facilities at either the Whistlestop Shop and The Box Office. This is to ensure that visitors do not leave their belonging at odd places across the venue, ultimately lowering the changes of losing personal property. A small charge of two (2) pounds will be billed per item that is kept for storage at the above-mentioned facilities. However, keep in mind that car parking is provided free of cost to all visitors and there are enough spaces for everyone to take advantage of.
Lastly, if you are looking to learn more about the park’s opening timings, then you can visit here. And for booking tickets online, you can visit the official website.
