More than just an amusement park, Dreamland Margate is a testament to British seaside culture, promoting a breath of fresh air and vibrancy. Previously called Hall by the Sea, it was formerly used as a grand entertainment venue hosting concerts and circuses. However, during the early 20th century, the amusement park industry began to expand, and as a result, Dreamland Margate was born.

During the 1920s and 30s, Dreamland Margate went through a massive transformation, adding thrilling rides and attractions, such as wooden roller coasters, miniature railways, boating lakes, and zoos. Such changes allowed the venue to not just be about the rides but also the atmosphere – where families could spend the entire day – enjoying picnics and live entertainment. Additionally, the park also began to host beauty pageants, attracting younger as well as adult-centric crowds. But the show did not last long, as Dreamland Margate closed its doors in 2003, and certain sections of the site were earmarked for redevelopment. And after a decade of painstaking work, the venue triumphantly reopened in 2015.

Today, Dreamland Margate continues to draw crowds year-round, acting as a cultural hub for hosting live music events, vintage festivals, and film screenings. Having said that, if you have recently been to the park’s premises but your overall experience was marred by a situation where you lost a precious belonging, then our insightful guide can be a lifesaver.

When You Want to Report a Lost Item

The authorities posted at Dreamland Margate state that if you have lost any item while touring the venue, then you need to send an email to the park’s customer services, detailing your problem. Once the park’s customer support receives your request, all submitted lost property will be searched to see if your item has been handed in. And if your lost item is found, you will be notified of the same so that you can collect your misplaced belonging at the earliest.

Simply follow the below-mentioned steps to report your lost item today.

  1. Begin the process by first signing into your preferred email account and starting to draft a new email message.
  2. In the email subject line, state clearly that you want to report a lost item or belonging of yours (or one of your loved ones).
  3. Then in the email body, start writing the letter by addressing the receiver and disclosing your contact details, such as your name, phone number, and residential address.
  4. After that, explain your issue (lost property) in detail, such as mentioning the name of the item that you have lost, its brand name and category, its color and shape, and any other unique characteristics that you can effectively think of.
  5. In addition to that, you need to state where you last left your lost item and the date and time when it was misplaced. To increase the chances of finding your item, you can also attach a photo of your belonging with the email.
  6. Once you provide all the necessary details, send the email to the following address: customerservices@dreamland.co.uk. Wait for a follow-up response from the park’s authorities in the subsequent days.

Know All Your Support Options

Apart from sending an email for your lost item at Dreamland Margate, you can write a physical letter to the following postal address: Dreamland HQ, Marine Terrace, Margate, Kent, CT9 1XJ.

Conversely, you can get in touch with the park’s customer care department by visiting the official Contact Us page and submitting the web form. Be sure to provide your name and email address correctly, followed by selecting the appropriate type of inquiry, and then explaining your case thoroughly for a swift resolution.

Dreamland Margate can also be contacted via social media through their Facebook, X (formerly Twitter), and Instagram pages.

Some Additional Information

It should be known that children visiting Dreamland Margate must be over fourteen (14) years to be able to gain access to the park alone. Children who are under the aforementioned age limit must be accompanied by an adult aged sixteen (16) years or more. This is to ensure that small children do not get segregated from their parents, leading to troublesome circumstances.

Additionally, keep in mind that there are no storage facilities within the park grounds, which means that you have to be responsible for your own belongings. Ensure that you carry as little baggage as possible so that there can be minimal chances of item(s) getting lost. And if you are looking to go through the venue’s accessibility guide, then you can visit here.

Lastly, Dreamland Margate offers parking facilities if you are traveling via a car. The Arlington Car Park is just around the corner from Dreamland on All Saints Avenue, CT9 5QH, and it costs only 10 pounds to park your vehicle for twenty-four (24) hours. Remember to always purchase the correct parking ticket because if you leave the car park without paying the requisite fee, you will be fined for the same.

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Last Update: April 16, 2025