eHarmony is a dating service website that debuted in 2000. Founded by Neil Clark Warren, a clinical psychologist, and Greg Forgatch, the company operates from its headquarters at Los Angeles, California. Potential candidates fill out a specialized questionnaire about their personality, ideologies, value systems, emotional wellbeing, and abilities or skill sets. Perfectly matched algorithms, which are believed to match people’s core traits and values in order to replicate the traits of happy couples, use these responses to match members with users the company believes will be compatible. The software technology also assesses user metadata, including the average number of hours that people choose to spend on eHarmony.

In January 2017, the users of eHarmony could use a feature called “The Two Of You Together” to see why they are viewed as compatible. They would be allowed to see the person who matches score at an advanced level of compatibility, as well as the aspects that are shared between them resulting in a match. eHarmony claims to have helped over 2 million people find love out of which 49% are women and 51% are men. The site records about 2.3 million messages sent on a weekly basis. As per eHarmony’s internal facts and figures, over 600,000 users who met on the site have found love and married. On the website, they offer some quality dating advice and you can read some of its most heartfelt success stories. eHarmony offers dating services across race, gender, age and sexual preferences.

How the Website Helps Find Match

Every new eHarmony member takes the Compatibility Quiz after registering. This is a 70-question survey that digs deep into your character, virtues, and what’s crucial to users in a connection. The questionnaire ranges from simple questions about your hobbies and dislikes to those designed to elicit information about why you want a relationship and what role you play in one. This will assist eHarmony in discovering suitable matches for you which will highlight in your results. The results of the quiz enables eHarmony to create your customized Personality Profile and a Compatibility Scoring system, which you will see on each match’s profile. The score ranges from 60 to 140 and can provide an indication of your immediate compatibility with a potential match.

What you Must Know on Refunds & Cancellation

Login with registered email to check the subscription active on your account. You can disable your account’s automatic renewal function, which will cause your subscription to expire at the end of the tenancy. Remember that once your subscription comes to an end, you will lose your access to personalized messages to matches, as well as view their pictures. The majority of subscription plans do not provide refunds upon cancellation. You will have access to all paid features until the end of the billing cycle if you cancel your subscription.

Steps to Cancel Your eHarmony Subscription

If you have downloaded eHarmony through Google Play:

  1. Go to the Google Play application
  2. Click on your profile icon which will be on the right at the top.
  3. Select the โ€œPayments & Subscriptionsโ€ option and then proceed to โ€œSubscriptionsโ€.
  4. Choose your subscription.
  5. Click on โ€œCancel Subscriptionโ€ and proceed.

Note that Apple does not give developers immediate access to manage subscriptions purchased via iTunes. All Apple subscriptions must be handled via your iTunes subscriber settings.

How to Delete Your eHarmony Account

  1. To open the dropdown section tap on the arrow near your profile icon.
  2. Select the link to “Data & Settings”.
  3. Below the “Profile Status” option, tap the link ??that says โ€œTo permanently delete your profile, click hereโ€ and your profile will be deleted.
  4. By entering your login password on the following page, you can confirm the permanent deletion of your profile and personal details.

Conclusion

Finding a perfect match through a dating services website and getting optimal dating advice to keep your better half happy can be exciting. However, if you have decided to cancel and delete your eHarmony subscription, we hope the aforementioned steps will be quick and easy for you. Users who are in the middle of a plan must contact the customer service to get help with the deletion procedure. You can write to support@eharmony.com for assistance.

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Last Update: January 19, 2023