In recent years, InShot has rapidly become the go-to app for millions of users worldwide, transforming the way creative people create and share visual content. Such a powerful yet user-friendly application offers a plethora of features, catering to both amateur and experienced editors.
For the uninitiated, InShot is a lightweight photo and video editing app that helps users create stunning content directly from the palm of their hands. Launched exclusively for smartphones, the app allows you to trim, cut, merge, and add music, text, stickers, and more to your videos and images. Additionally, the app also sports a vast music library, allowing you to access a collection of royalty-free tracks, which you can use to enhance your videos. And its intuitive design offers easy navigation and editing, along with step-by-step tutorials for beginners.
There is no denying that InShot’s versatility, extensive feature set, and constant support from its developers have allowed it to nurture a thriving online community. However, there can be moments when you may feel frustrated with some of the app’s features and overall performance, ultimately hampering your workflow and usage. And if you want to convey your pain points to the developers of InShot, then our in-depth guide is more than enough to help you along the way.
How to Complaint via Email
Whether you are using InShot on your Android or iOS smartphone, you can provide any suggestions or feedback, or ask for assistance, by simply sending an email to the company’s support team. The developers of InShot are always on the lookout for any bugs, glitches, or technical issues that may need to be resolved so that you, as a user, can have a seamless experience.
To raise a support ticket or request, simply follow the below-mentioned steps properly.
- Start by first drafting an email, preferably from the email address that is registered with InShot (if you are a paying customer).
- In the email subject line, provide the reason you are contacting InShot or the issue you are facing with InShot’s services and/or features.
- Then, in the email body, state your subscription details (if you are a current subscriber) and provide a detailed description of the problem you are facing or any general feedback or complaint relating to the app you want to share.
- Once completed, send the email to the following address: contactus@inshot.com.
How to Cancel Your Subscription
It should be known that InShot currently does not have an active account system – neither on Apple nor on Android devices. This means all subscriptions or billing transactions are carried out through either the Google Play Store on Android devices or the Apple App Store on iOS devices. The subscription currently costs $3.99 per month or $17.99 per year, with an option for lifetime license at $39.99.
To cancel your current on-going subscription with InShot, follow the recommended steps laid out below.
- Begin by first launching the Apple App Store or the Google Play Store from your respective device.
- Once launched, head over to your account settings, and from there, find the option for your ‘Subscriptions’.
- Under ‘Subscriptions’, look for ‘InShot’ and then select it. After that, click on the ‘Cancel Subscription’ option.
- After confirmation, your subscription will be canceled, and your current, ongoing one will expire at the end of the stated period. Remember, you can always re-subscribe if you want at a later date.
An Overview of the Products
Since InShot is primarily aimed at smartphone users, its feature set also includes options that make it accessible to users of all levels of expertise. With InShot, you do not have to worry about having separate apps to edit your photos and videos, as you can do all of them via a single user interface.
When it comes to video editing, you get options such as trimming, cutting, or merging videos together, along with additional ways to enhance it by incorporating text, effects, transitions, and royalty-free music from its own library. Similarly, for photo editing, you get options to crop or resize your images, along with additional ways to enhance them by adding filters, text, or simply creating collages out of multiple images. And when it comes to exporting or sharing, you can either proceed to share your work directly to the social media platform of your choice or just simply save it to the internal storage of your smartphone for later viewing.
InShot adopts a freemium model, where users have access to a base-free version of the app (with ads), and if the need arises, they can opt for an ad-free experience. Additionally, paid users get access to premium effects, filters, and stickers, along with the option to export their photos or videos in better quality. Users also get the option to purchase additional music tracks, stickers, and effects, which are not covered under the subscription policy.
Lastly, InShot offers a desktop app for machines running on the Windows-based operating system, where users can enjoy the same experience as that on its counterparts, Android and Apple devices. This is to ensure that creative people can continue doing their work away from the small screen sizes of their smartphones.
