Indian Passport Customer Care Contact
Phone: 1800-258-1800 (Toll-Free)
Email: helpdesk@passportindia.gov.in (the email should contain your name, dob, address, subject and description)
Ministry of Home Affairs
Ministry of Home Affairs, North Block,
Central Secretariat, New Delhi – 110 001
Phone: 23092011, 23092161
Fax: 23093750, 23092763
Passport Complaints/Suggestions
1) Ministry of External Affairs,
Room No. 8, 1st Floor,
Patiala House Annexe, New Delhi-110001
Tel: 91-11-23384519,23384497
Fax:23384461
Email: grv.jscpv@mea.gov.in
To lodge your complaint online click here
2) Shri Anurag Bhushan, IFS,
Regional Passport Officer
Trikoot – 3, HUDCO Building,
Bhikaji Cama Place, New Delhi.
Fax: 011-26165870/ 26161783
E-mail: rpo.delhi@mea.gov.in
Public Grievances
Tel: 91-11-23384519, 23384497
Fax:23384461
Email:grv.jscpv@mea.gov.in
Indian Passport.
Indian passport can be issued from more than 35 locations across India and 160 Indian missions abroad. The three types of Indian passport are: Regular Passport, Diplomatic Passport and Official Passport. The first is for ordinary travel while the second is for Indian diplomats and third for those representing the Indian government.
How to apply?
To apply for a passport, you have to obtain an application form and along with it submit proof of residence, date of birth, change of name, documents for ECNR, expired passport, passport size photographs etc. For guidelines on how to apply click here. For the fee, a fresh passport of 10 years validity will cost Rs 1000. For duplicate passport in case it is stolen or lost, it will cost Rs 2500. And for change of name or address, it will cost Rs 1000. You can submit your application form at the passport office (click here for addresses) or at Speed Post centers (click here for the nearest location). For more details or for the checklist items click here.
Download Passport Application Form
To download an Indian passport application form online click here. The guidelines for filling the form is provided in the passport information booklet provided with the form. You will have to produce your original documents at the time of submission of the form.
Passport Delivery Period
Generally it takes about six weeks for your passport to arrive. However you can apply for a new passport under the ‘Tatkaal Scheme’ in case of emergency.
Passport Status
You can now check your passport status online. You would need to select your city and enter your reference number for the same. Click here to check your passport status right now.
Apply Passport Online
To apply for a passport online click here
I applied for my passport on 10-01-2011. The status for my passport file is that Police verification is pending. As far as I know, police is likely to visit the mentioned address on the form. But till date, the same did not happen. What do i do, plz help..!!!!
usually the police verification takes place in the third or fourth week from the date of submission..
I had applied for passport on 24 may 2011.After near 2 months My status has been changed and showing that “police report is incomplete and case is being examined.”.So now what should I do for further Process to getting my passport .
please visit the passport office..that is how you could get things sorted out..
Thx 4 the response. Could u pls advice if needs to be submitted immediately since i am out of town at the moment. Is there a specific time limit since no date has been mentioned.
I had applied for a passport in may from pune. Till 8th aug the status showed police report is clear, it is likely to be despatched by 2nd aug. Now suddenly, it says ‘ meet the asst superindent with photographs, current address proof n date of birth’. Pls advice. Also how much time do i get to submit it since i am currently out of town.
why dont u take the docs and meet the assist superindent? that could get a speedy process
Hi , I Applied for passport last year December from Hyd office and after 3 months the status got changed and requested for Marriage certificate. I submitted the Marriage documents in June and still the status says Documents pending for submission . How can I know the exact status.
Thanks
please visit the passport office..
my name is jwala singh, dob- 17/05/1983, address- A-19- BLOCK -A BEGUM VIHAR BEGUM PUR, DELHI -110086 and my file number is -Z070126. I HAVE APPLIED FOR PASSPORT ON16/06/11 AND MY POLICE VERIFICATION IS DONE ON21/06/11. WHEN I CHECKED ON LINE ON 30/06/11, IT WAS SHOWING THAT POLICE VERIFICATION IS CLEARED AND YOUR APPLICATION IS UNERPROCES. AFTER 50 DAYS OF SUBMITING THE APPLICATION, I DID NOT GET MY PASSPORT. PLEASE LET ME NOW THE REASON, WHY THERE IS DELAY IN PASSPORT PREPARATION.
THANK U
JWALA SINGH
PH- 9212832781
i have applied my passport on first week of march 2011,but until now i have not received my passport. from last 2 months on status report showing it will be delivered within a week.pls guide me.
I need passport urgently
Hi,
I applid for new passport. My passport file no is N007339.But when i am checking the status of passport, its showing Police verification not found. All formilites are over for police verification from my side and police side. please update me. what is the issue
when did you submit the application?
I HAVE APPLIED FOR PASSPORT ON16/06/11 AND MY POLICE VERIFICATION IS DONE ON21/06/11. WHEN I CHECKED ON LINE ON 30/06/11, IT WAS SHOWING THAT POLICE VERIFICATION IS CLEARED AND YOUR APPLICATION IS UNDER PROCESS. AFTER 50 DAYS OF SUBMITTING THE APPLICATION, I DID NOT GET MY PASSPORT. PLEASE LET ME KNOW THE REASON.
please visit the nearby passport office asap…probably there is some reason why it has been delayed..
Sir,
I applied my passport in the month of May, 2011. But I have lost my file No. Then how can i check the status of my passport. Please help me. I shall be highly thankful to you.
please visit the nearest passport office for the same..
if i apply in normal quota and within the process time i want to go foreign in that case can i apply for tatkaal quota with same refrence no.?
thanx
yes u can..but procedures are very difficult..i would not suggest you to do this..
Hi ,
I had applied for the passport 2 months ago and my police verification was complete a month ago.I didn’t get my passport yet and the status says ” police verification not received” for the past 4 weeks. I contacted both the commissioner of police office for the police verification part and they say it has been sent a month ago. And passport office status tells it is not yet received. What is the next step i had to take. Should I run back and forth again between Passport office and Police station.
Awaiting your speedy reply.
Thanks
Gopalakrishnan
this happens so many times..please wait for another 2 weeks..if you still dont hear..then place an official complaint
Respected Sir/Madam,
We have applied for passport on last week of June.Police verification has been completed 7 days back. But now status has been updated as “Police Report is clear and the passport is expected to be despatched by 09-09-2011. Subject to all documents being in order”. How much time will it actually take for us to get the passport.
Is there any helpline to get more details about it.
Thanks.
usually takes about 2 weeks
Thanks for the quick reply. So is there any way to follow up or contact passport office to inquire about it.
Respected sir/madam,
I have applied for a passport on 14/July/2011 at Bhopal but they haven’t send file to sp office for police verification , actually it’s a lost case, i hd lost my passport last year, so can you plz tell me how much time it will take to send file to sp office for police verification it’s almost 2 weeks past or tell me what should i do..?
2 weeks is nothing..it takes more than 4 weeks
Sir,
I had applied for the passport at PATNA & FILE NO is A05610711.Now my passport status is “Police Report is incomplete and the case is being examined”. My police verification was already complete. Now I don’t uderstand what I should do, please give me some suggestion.
thank you
suman kumar
dear suman…you would get your passport in 3 weeks after police verification
Respected sir/madam,
My Reference no is : *****. I have applied for my passport on last 14th of June.
when i check status from online, that shows “Police Report has not been received” since from 2 weeks.
So, is there any possible way to speed up the process since i have to travel to abroad very soon for my personal purpose.
or, give me rough time that as when i ll get my passport.
Sidhiq, two weeks is nothing. There are people here who did not get passport even after 2 months. I can tell you, you can get your passport in next 2 weeks..if you wanted it early..you should have applied under Tatkal.
Respected sir/madam,
I have applied my passport on 19-01-2011.My File Reference Number : ***….. The police verification has been completed on the month of May..But until now I have not received my passport.From last february to till date the status report of my passport shows “Police Report is Incomplete. Case is being examined”.When it will be delivered pls guide me… Or can i apply again with the same file number in Tatkal basis….???….
if you want it faster..then tatkal is the best..there is no delay and the process is quick..however for tatkal you need to show why you need it urgent..
I had applied for my passport renewal on 26.04.2011 at PSK, Bangalore under Normal Quota.
My police verification took 45 days and till date I haven’t recv the passport.
Although I checked at Police Commissioners office in Bangalore and they have already sent the report and it has been receveid at RPO, Banglaore.
The passport website status suggests : “Police Verification Report has been submitted and your application is under processing. You would receive an email/sms once the passport is dispatched ” from past 3 weeks now.
I filed an RTI more than a month back but I haven’t got any reponse from passport office.
Where as my wife and mother applied for passport renewal on 26th June 2011 under Normal Quota and they both got the passport within 15 days of time.
Is it one of a case that I have not received the passport and neither a reply for RTI although my police verification report was clear still I’m waiting endlessly for the passport to come.
Can anyone suggest what more can be done other than wait and watch…
Anil, nothing can be done..thousands have similar complaints..our passport system needs an overhaul…if you dont get passport in next 2 weeks..you can approach the nodal zone officer.
@Sam – No reply to RTI…is that satisfactory?
what state are you located mate?
In my daguther’s passport the column for sex shows she is MALE. In application form she had written female, but still the error has occured. What is the procedure for correction?
ok you will need to fill the form again with the correct details..there might not be any long procedures..but if you go to the passport office..there is a room specially for this..you have to submit the form and letter there..I suggest you visit the passport office once and get more info..
I had applied for my 7 months old child passport but his birth certicate was issued at my in laws address which is in the same territory Delhi…Is this a problem..
1. Me and my wife is carrying a passport at my home address.. and i applied for my child passport on tatkaal scheme. so in this case is Police Verification cumpulsory for child passport ?
Please suggest
It should not be a problem mate..the police verification mainly matters for the adults or the guardians of the child. In case you face problem I suggest you to escalate it with senior authorities at the Delhi Passport office..
Respected sir/madam,
sir i have only an address proof of ration card If i submit mool niwas praman patra (it is in Hindi)can i submit it and tell me about File Reference Number from where it is taken
pls guide me.
Yes that should be enough. Does it have your name and address in it? You should first obtain an application form (download one from the website), and then submit your photo, documents along with the fee at the passport office. Following that you will get your reference number!
Hi,
From last 1 year I have been working in a company in state other than my native.
where can i apply for passport. what are all documents required.
you need address proof of the state you are working in..so I suggest to get the passport done from your home state..it would less complicate things..
Respected sir/madam,
I have applied my passport on 28.02.2011.My File Reference Number : H004510 But until now I have not received my passport From last 3 months.My passport had been return from my address .I have sumitted a application of passport office on date 27.06.2011 for resent the passport ,When it will be delivered pls guide me.
has the police verification completed?
I have applied for my passport on 21st of January 2011 and police verification is also completed and still have not got my passport and also not able to check the status of application.
Respected sir/madam,
I have applied my passport on 23-03-2011.My File Reference Number : CAL-W502812-11 The police verification had been completed on 18.05.2011.But until now I have not received my passport.From last 2 months on status report showing “Police Report has not been received”.When it will be delivered pls guide me.
alright, take a day off and visit the nearest police station…they will have a desk particularly for passport..you should be able to get more details there
Sir,
According to your suggestion I contacted them but they are saying they have sent it. Please let me know what to do now because already 100 days have passed.
Regards,
Mitra
Dear Sir,
I applied for new passport but i can’t remember my file no: how to known my file no?
since you have lost or misplaced it..there is no way you can get the file #….you will need to visit the local passport office and request for one..
Dear Madam/Sir,
I got my passport issued but it has name of Wife and my Birth Place misspelt.
Is it Ok to continue with this passport or I should try get reissued – in the later case what is the procedure. I got this issued from Delhi.
Thanks in advance.
Rgds,
Himansu, you must get it reissued to avoid problems in future. I suggest you to have a talk at the information counter in passport office. They would tell you what documents you need to submit.
Sir,i have applied my passport on first week of feb 2011,but until now i have not received my passport. from last 2 months on status report showing it will be delivered within a week.pls guide me.
has the police verification completed? is the address in proper area?
Respected sir/madam
I had received my passport on 10-06-2011.THe photo in my passport is not clear( I feel that there is some problem while scaning), what is the procedure to change the photo and how many days it will take to change.Should I give the same photo which i submitted with the application form. Will my passport number change after changing the photo?.
From
dehradun uttrakhand
respected sir my mother’s passport has not yet come..i had applied for a passport on 10-01-2011 file no hyda 00212311
To check the status of your passport click here
Has the police verification completed? If not then you should contact the nearest police station asap..