Known for its luxury vehicles and exhilarating performance, BMW has established a strong presence in the island nation of Singapore. The company’s launch can be traced back to the 1960s, when it established itself early as a premium car brand. Over the years, BMW has grown alongside the country’s economic development, adapting its offerings to cater to the changing demographics and preferences of Singaporean car buyers.
In the current market scenario, BMW Singapore offers a diverse catalog of car models, including hybrid and electric vehicles, that cater to the environmentally conscious buyer. From iconic sedans like the 3 Series and 5 Series to all-purpose SUVs such as the X3 and X5, the company ensures that customers can make desirable purchases to their hearts’ content. And then you have the performance category of vehicles, such as the BMW M-series, offering a thrilling driving experience for the enthusiast category. In addition to having a comprehensive product list, the company also offers a compelling after-sales service network to ensure that customers can enjoy a premium ownership experience.
Having said that, if you are looking to get a regular maintenance checkup done for your trusty old BMW vehicle and for that you need to book an auto service appointment in Singapore, then our all-inclusive guide should help you get all the much-needed tips and tricks.
Steps to Book Appointment
There are primarily two authorized BMW service centers in Singapore, namely ‘Performance Motors’ and ‘Eurokas Auto’, and both offer online booking options. To kickstart the booking process, simply follow the below-mentioned steps judiciously.
- Start by first heading over to the official booking website. On the landing page, select your preferred dealer (between Performance Motors and Eurokas Auto) based on the address that you are comfortable visiting.
- Once you have done that, a pop-up will come up on the map, and you will be provided with all the credentials, such as the address, phone number, website, and the ‘Book A Service’ option. Proceed to click on ‘Book A Service’ and you will be redirected to a new web page, where you will need to fill out an online form (when choosing Eurokas Auto). If you have chosen Performance Motors as your preferred service provider, then you will be required to login to your account using your mobile number and car registration number before you can fill out the service booking registration form.
- Start by first stating your name and contact details (such as your phone number and email address). After that, provide your vehicle registration number, vehicle model, your preferred service location, and your preferred service advisor.
- Once done, you will need to select your preferred appointment date and time, along with an alternate appointment date and time. Additionally, you also need to select the service type you are willing to opt for and whether you need a pick-up or delivery service. Finally, click on ‘Submit’, and your servicing request will be registered successfully.
Other Ways to Book Repair
Besides booking your service appointment online, you can also book your appointment over the phone or simply head over to the designated address of the service center for a walk-in service. To perform any of the above-mentioned actions, follow the recommended steps below.
- Begin your journey by first heading over to the official website here.
- On the landing page, you will be given the option to select your preferred dealer. From the drop-down menu, select the dealer option that states having a service center location.
- After you have selected your preferred dealer, the contact details will be showcased on your screen, such as the address, website, phone number (and WhatsApp number), and the option to contact the service center.
- Once you obtain the required address and contact details of your preferred service center location, you can either decide to head over to the location personally with your car for a walk-in service or simply book an appointment over the phone with the dealer.
How to Contact For Complaint
BMW Singapore takes consumer complaints very seriously and uses customer feedback to continuously improve their products and services. So, if you have anything negative to say about the company’s products or services, then you can get in touch directly with the customer support team by filling out the web form.
Some Useful Information
BMW Singapore offers a plethora of servicing options for its customers, so that users can tailor their needs to their budget and liking. Starting with ‘BMW Proactive Care’, which takes care of problems with your car before they occur – from maintenance or wear to technical issues, This is to ensure that you are always safe on the road.
Then you have ‘BMW Inspection & Service’, which is a pay-once-type plan. With this servicing plan, you will be able to decide on the duration or mileage of your choice and then pay a one-time fixed charge. All the included costs of servicing will be covered. Lastly, if your BMW vehicle is more than four years old, then you can take advantage of preferential pricing and various exclusive BMW services to enjoy safety, value retention, and an exquisite driving experience.
BMW Singapore also offers an extended warranty, where you will have the option to extend the usual two-year plan to a five-year plan or a distance of 200,000 kilometers (whichever occurs earlier). And aside from that, you also get access to the company’s roadside assistance service. For more information, download the ‘My BMW’ app.
