Toyota Motors in the Philippines has become a household name primarily because of its significant contribution to the nation’s automotive industry over the past three decades. Established in 1988, the company assembles and distributes vehicles through its 82-hectare main production facility, known as the Toyota Special Economic Zone (TSEZ). And its commitment to sustainability, innovation, and customer satisfaction has positioned it as a trusted brand for Filipinos.
Toyota Philippines showcases its dedication to sustainability through its hybrid vehicle line-up, providing eco-friendly alternatives to traditional cars with internal combustion engines. And the company also caters to various lifestyle needs with its car models, focusing on versatility, fuel efficiency, and modern features, so that every individual can remain satisfied. Additionally, Toyota’s commitment to innovation is further shown in its willingness to provide performance, technology, and safety features without having to pay through your nose. And to further ensure a comprehensive ownership experience, the company has also launched its financial services arm, offering financing solutions for potential car buyers, ultimately enhancing accessibility.
If you are a satisfied owner of a Toyota vehicle in the Philippines and are looking to perform much-needed service maintenance to keep it in good working condition, then our all-inclusive guide can help you achieve your objective with ease.
Steps to Book an Appointment
Toyota Philippines allows its customers to book auto service appointments online directly through the ‘myToyota’ app.
The app provides an all-in-one dashboard that not only allows you to perform easy service bookings from the comfort of your home but also allows you to explore and shop for other Toyota automobiles, find nearby authorized dealers, browse accessories for your car, renew or view your vehicle’s insurance policy, enjoy emergency roadside assistance, and even receive service reminders or promotion alerts.
To start the booking process, follow the suggested steps provided below.
- The primary step involves downloading the ‘myToyota’ app from either the Google Play Store or the Apple App Store on your smartphone.
- Launch the app, and then proceed to sign in to your Toyota account. If you do not have an account, then you can create one using your phone number or email address.
- After logging into your account, from the app’s home page, select ‘Book A Service’. You will then be required to select the make and model of your Toyota vehicle and then choose the type of service you want (whether Express Maintenance or General Service Air Care).
- Once you have selected your maintenance type, choose the date and time of your arrival, along with the dealer-cum-workshop location you will be visiting.
- Lastly, finalize your service booking, and once you are done, you will receive a confirmation message on your registered phone number or email address.
Other Ways to Repair Car
For users who are more comfortable booking their Toyota vehicle service appointments over the phone in the Philippines, they can do so by carrying out the recommended steps listed below.
- Start by first locating a nearby Toyota dealership in the Philippines that offers vehicle maintenance services via the official website.
- On the landing page, select your preferred province or region, based on which the respective dealer list would show up.
- Choose the dealer that you want to visit, and then give them a call at the provided phone number.
- On the call, register your service appointment by stating your Toyota vehicle make and mode, the type of service you want, and your arrival date and time.
- Finally, your service appointment will be booked successfully.
On the day of your appointment, simply reach the service center on time, and you will be attended to instantly.
How to Contact For Complaint
If you have any suggestions or complaints relating to Toyota vehicles or services, then you can get in touch with Toyota Philippines customer support via phone at (02) 8819-2912 or via email at customerassistance@toyota.com.ph.
In addition to that, you can visit the company’s head office at the following address: Toyota Special Economic Zone, Santa Rosa – Tagaytay Highway, Rosa City, Laguna 4026.
Some Useful Information
Before you decide to submit your Toyota vehicle for servicing or repairs at any authorized dealer-cum-workshop location in the Philippines, it is essential to learn about the different types of maintenance services that are offered.
The first topic is about ‘Express Maintenance’, which is simply a periodic maintenance service carried out faster. With express maintenance, your vehicle will not only go through an ordinary oil change job but a complete overall overhaul, such as brake maintenance, engine maintenance, a vehicle check-up and cleaning, and so on. And you can expect this service to be completed within 1 hour, compared to 2 hours for a period maintenance service.
With express maintenance, you will be able to enjoy excellent running condition of your vehicle, better fuel economy, higher resale value of your vehicle, and longer vehicle life.
And then you have ‘Air Care’, which is specifically aimed at cleaning your vehicle’s air conditioner. The process uses a special cleaning agent as well as robotic technology that eliminates the need to dismantle the car dashboard and only takes about an hour to complete (compared to regular service, which takes eight hours).
With air care, you can enjoy fresher and cleaner air inside your vehicle, optimized air-conditioner performance, and prolonged evaporator life.
