Introduced in the 1960s, the Montreal Metro is the continent’s (North America’s) third busiest subway system after New York and Toronto. The most interesting part of Montreal is its subway runs underground throughout. Rapid transit is a big hit here. It caters to 68 stations with a high ridership; the speed at which the trains travel is no surprise that you reach the next station with a blink of an eye. The traveling speed is approximately 70 km/hr.
The Montreal Metro is patterned on the Paris subway system. They are fast, efficient, and safe; the trains run on high frequency that cuts out waiting time. You will be surprised to learn that Montreal Metro trains run on rubber tires for smooth rides, and not on the routine metallic ones.
The metro maps and the announcements inside the train ensure you never find the ride confusing. They display the names of the stations so that you know in advance when yours is arriving.
It’s not just the squeaky clean trains with a bright livery that you fall in love with but also the fascinatingly designed colorful metro stations — each distinct for its visually appealing architecture and interiors and spacious layout. They are clean and well illuminated. You travel by a MetroCard that you need to tap at the entry gate for access to the waiting platform. The stations have cute sitting benches installed too.
Know the Stations & Key Routes
The Green Line station names are Angrignon, Monk, Jolicoeur, Verdun, De L’Église, LaSalle, Charlevoix, Lionel-Groulx, Atwater, Guy-Concordia, formerly Guy, Peel, McGill, Place-des-Arts, Saint-Laurent, Berri-UQAM, formerly Berri-de Montigny, Beaudry, Papineau, Frontenac, Préfontaine, Joliette, Pie-IX, Viau, Assomption, Cadillac, Langelier, Radisson and Honoré-Beaugrand.
The Orange Line station names are Côte-Vertu, Du Collège, De La Savane, Namur, Plamondon, Côte-Sainte-Catherine, Snowdon, Villa-Maria, Vendôme, Place-Saint-Henri, Georges-Vanier, Lucien-L’Allier, Bonaventure, Square-Victoria-OACI, formerly Square-Victoria, Place-d’Armes, Champ-de-Mars, Sherbrooke, Mont-Royal, Laurier, Rosemont, Beaubien, Jean-Talon, Jarry, Crémazie, Sauvé, Henri-Bourassa, Cartier, De La Concorde and Montmorency.
The Yellow Line station names are Berri-UQAM, Jean-Drapeau, and Longueuil–Université-de-Sherbrooke. The Blue Line station names are Snowdon, Côte-des-Neiges, Université-de-Montréal, Édouard-Montpetit, Outremont, Acadie, Parc, De Castelnau, Fabre, D’Iberville and Saint-Michel
In the following section we tell you what to do in case you have left your bag on a Montreal metro train.
1. File a Missing Item Report Online
As a first instinct, you should submit an online missing report by clicking on their webpage and then following the instructions on the site that will direct you to fill up a web form. Fill up the contents of the form. This online service is available 24×7, all seven days of the week.
The content is written both in French and English. Carefully fill up the details and remember to leave a valid email address/phone number/other contact information which they would use to contact you on recovery of your items. Give a detailed description of the item to facilitate identification while searching, before hitting ‘submit’.
Usually, when an object is found, it will be another business week before it reaches the Lost and Found Center. Alternatively, you can contact the office and pay a visit at an appointed time and date if they confirm that they have found something that matches your description.
The Lost and Found Center is at Berri-UQAM station on the Mezzanine level, near the turnstiles. Please note that lost items are kept for a maximum of three weeks or 21 days, after which they are given away to charitable organizations. The offices are mostly open from Mondays through Fridays between 8 am and 6 pm.
2. Contact the Customer Support
You may even contact an agent at the customer desk at 514-786-4636, Mondays through Fridays, between 08:00 hours and 18:00 hours. If you have already submitted an online report and received an acknowledgment receipt with a file/case number, provide the customer agent with the same so that they can look up their database for anything matching your description. If nothing shows up, they should still be able to update you on the recent status.
However, if you are calling them for the first time without having lodged an online report previously, please be thorough with your details so that they can enter it into their system verbatim. They will issue a file number, and take your contact information to revert with an update in the next few days. Check out the link here for more details.
3. Take Help of Social Media
Social media gives out a huge reach and can save your day if you send a shoutout in time. You need not wholly be dependent on the authorities to do the job for you.
Also, the people handling the Facebook and Twitter accounts of Montreal Metro will be duly alerted and they can forward the same to the staff managing Customer Care or Lost and Found Center. Someone will get in touch with you to log your complaint formally.
