Touted as one of the global leaders in home appliances, Electrolux has consistently delivered innovative and high-quality products to its consumers in the UK and around the world. Founded in Sweden during the late 1910s, the company quickly established itself as a pioneer in the vacuum cleaner industry, which later expanded to offerings such as refrigerators and other home appliances.
Shortly thereafter, Electrolux entered the UK market in the 1930s, quickly gaining significant growth and popularity for its reliable and affordable products. Its expanded portfolio included washing machines, ovens, dryers, and dishwashers, while the company continued to invest heavily in research and development. This allowed the organization to focus on sustainability and energy-efficient appliances, ultimately reducing the environmental impact.
If you have recently purchased an Electrolux appliance in the United Kingdom and are looking to register the same officially, then be sure to follow our in-depth guide for all the crucial tidbits you need to know.
Six Easy Steps to Register Your Product
Like any other consumer appliance brand in the UK, registering your Electrolux product after purchase allows you to enjoy smoother customer support and service, effortless access to user manuals and guides, and special offers and discounts. Always remember that the default manufacturer warranty period for Electrolux appliances is one (1) year, with options for extended warranties at additional costs.
To register your Electrolux appliance, you will need to have your product’s Model ID or Product Number Code (PNC) – either of which can usually be found printed on your purchase receipt, product packaging, or on the label of your appliance. To start the registration process, follow the recommended steps outlined below.
- The primary step involves visiting the official website.
- On the landing page, you will be asked to enter your appliance’s Model ID or Product Number Code (PNC), or simply proceed to take a photo of the rating plate and upload it. If you are not sure where to find the aforementioned information, you can select your product category on the right-hand side of your screen to help you find the exact location of your appliance’s rating plate.
- Once you enter a correct Model ID or PNC, the website will showcase the associated product. Proceed to then select the product to be able to move onto the next step. Keep in mind that you can select up to five (5) products.
- In the subsequent step, you will be asked to enter your email address. Once done, accept the terms and conditions and hit Continue. An OTP (One-Time Password) will be sent to your entered email address, which you will be required to enter.
- Once entered, you will need to enter your full name and select your country of purchase. Additionally, you will have the option to receive exclusive offers via email.
- Finally, click on Create An Account, and your product will be successfully registered. A confirmation message will be sent to your email ID.
How to Book a Repair
Whether you are looking for in-warranty or out-of-warranty repairs, Electrolux has you covered. For in-warranty repairs, the process will be carried out free of cost with original Electrolux spare parts, while for out-of-warranty repairs, a fixed repair charge needs to be borne by the customer (original spare parts will be provided in this case as well).
Consumers also have the option to purchase an AMC (Annual Maintenance Care) plan for a fixed price, which will cover any repair costs for the next twelve (12) months.
To book a repair today, follow the steps recommended below.
- Begin your journey by first visiting the official website.
- For in-warranty repairs, click on the Book Online option and then proceed to sign up or sign in using your email address. Once done, select the product that needs to be repaired and then enter your location where the repair expert will visit. Also, do not forget to set your preferred date and time for the visit.
- For out-of-warranty repairs, you will need to call the customer support helpline at 03445613613 to book a doorstep repair request. Make sure you provide all the necessary details of your appliance, your residential location, and the preferred date and time for the repair technician to visit.
- Based on your scenario, the above-mentioned procedures will solve your appliance problem without any worries.
Know Your Support Options
The easiest way to get in touch with the customer support team at Electrolux is by giving a call at 03445 610 642 in the United Kingdom or 0818 543 000 in the Republic of Ireland. Phone lines remain available from Monday to Friday between 8 AM and 6 PM and between 9 AM and 1 PM on Saturdays.
Alternatively, you can head over physically to their headquarters, located at Addington Way, Luton Bedfordshire, LU4 9QQ, United Kingdom.
Additionally, Electrolux UK can also be reached via social media on Facebook, and if you are looking to submit any complaints, you can register them here.
Lastly, if you are looking to download your appliance’s user manual, then you can do so by visiting this web link and entering your product’s Model ID or Product Number Code (PNC).
