Being a staple in the British broadcasting industry for over three decades, Sky News was the UK’s first dedicated 24-hour news channel, pioneering the way for a constant stream of breaking news and current affairs. Originally launched in 1989, the channel built its reputation on providing live election debates and in-depth coverage of global events. The commitment has extended beyond television, with the company offering news updates across its website, social media platforms (such as Facebook and YouTube), and even a dedicated radio station.
Presently, Sky News is free-to-air on platforms such as Freeview and their in-house Sky TV service, making the channel accessible to millions of viewers in the United Kingdom. Additionally, it has a strong online presence, allowing viewers around the world to stay up-to-date on global developments. And as the media landscape continues to evolve over time, Sky News also ensures that their service is available via podcasts, especially for those who want to stay updated in the most productive manner possible.
If you are a regular viewer of the Sky News channel and want your voice to be heard, whether it is feedback related to a program or troubleshooting related to a technical issue, then our comprehensive guide is just for you.
How to Contact For Help
Sky News is always on the lookout for fresh and innovative program ideas, news tips, or feedback to enhance their services. If you have something in mind that you want to share enthusiastically with the channel’s producers and directors directly, then following the below-mentioned steps is recommended.
1. Start by first drafting a letter from your preferred email account.
2. In the email subject line, ensure that you properly state that it is a program idea, feedback, or a news tip.
3. After that, in the email body, first state your name, residential address, and phone number.
4. Once done, proceed to write your message in a clear and concise manner by briefly explaining your program idea, feedback, or news tip. Keep in mind that when submitting a news tip, ensure that it is newsworthy and includes verifiable details. Also, do not forget to proofread your message before sending it.
5. After completing the draft, send the email to the following email address: news@skynews.com or news.plan@sky.uk (for future events). Once done, be patient and wait for a proper response from the company’s customer support.
When submitting program ideas, ensure that you first understand the audience and programming style of Sky News, perform your due research, and then provide the idea with an outlined format along with its potential benefits. Similarly, when sending news tips, visuals are the key. So, ensure you provide compelling photos and videos. When sending photos or videos, remember that you are already agreeing with Sky News on broadcasting, publishing, and editing the same (including passing onto other media houses for similar use without any payment being due to you).
Lastly, when sending feedback, always focus on a specific subject and offer constructive criticism while also maintaining a professional tone. And if you have any complaints, then you can share them at viewerR@sky.uk.
For those on social media, Sky News is active on almost all major social media channels, including Facebook, X (formerly Twitter), Instagram, and YouTube.
Need Technical Support?
It should be known that Sky News comes under the umbrella corporation of Sky TV, which means any request for technical support must be directed towards Sky TV only. Sky TV states that if you require any payment or subscription-related support, such as managing your bills or upgrading/downgrading your plans, you can effortlessly do so by downloading the ‘My Sky’ app from either the Google Play Store or the Apple App Store.
Keep in mind that sometimes technical issues can also crop up related to signal problems such as weak signal and pixelation, issues related to on-demand services that rely on a stable internet connection, malfunctions taking place on your streaming box such as not turning on or giving errors, and finally app-related issues on mobile devices and tablets leading to crashing and buffering.
If you are facing any of the aforementioned issues (besides payment and subscription-related problems), you can contact Sky TV via phone at 03337591939 from Thursday to Saturday between 8 AM and 8:30 PM. Remember that when contacting Sky customer support, it is always helpful to have your account details ready, as well as a proper description of the problem you are experiencing.
In addition to using the app and phone support, Sky also has a comprehensive online help section on their website that includes troubleshooting guides for various common Sky TV issues. To explore the topics, visit here. Lastly, you can also opt for assistance from the Sky Forum, where fellow technology enthusiasts can guide you towards the correct solution.
