Google Singapore is a subsidiary of Google, a multinational technology company that specializes in internet-related services and products. Google Singapore offers a range of products and services to its users in Singapore, including search engines, advertising, cloud computing, software, and hardware. Other services include Google Ads, Google Analytics, Google Meet, and a host of other applications. The company offers hardware products like Google Pixel, Nest, and Chromecast.
The company is managed by a team of executives who are responsible for the day-to-day operations, both in Singapore and Southeast Asia. Google Singapore is a relatively small subsidiary of Google, but it has a significant presence in the country. It is headquartered in Mapletree Business City in Singapore. The office is located in a prime location, making it easily accessible to employees and customers.
Google Singapore has had a significant impact on the socio-economic landscape of the country. The company has helped to create jobs in the tech industry and has contributed to the growth of the digital economy in Singapore. Google has also invested in several community initiatives in Singapore, including education, entrepreneurship, and innovation. The company launched the Google.org Impact Challenge in Singapore in 2020, providing funds to social enterprises and non-profit organizations working to create positive social change in the country.
If you have a grievance with Google Singapore, you can reach out to the companyโs customer support team through their website. The company has a well-established system for resolving customer complaints and is committed to providing excellent customer service.
We have outlined the most popular means of contacting customer support at Google Singapore in the latter part of this post.
Types of Issues and Concerns at Google Singapore
At Google Singapore, as with any technology company, (as a customer) you may have to face issues related to privacy compromise where you may raise objections to the way your personal information is collected, stored, and used by Google. Despite the fact that the company has strict privacy policies in place, you may still have concerns or questions about how your data is processed. Furthermore, you may face technical issues with Google products and services, such as problems with search results or issues with Google Drive.
Google Singapore offers advertising services to businesses, but as a user, you may object to the ads you see online or the data that is collected for advertising purposes. You may also have issues with the type of content you find online either through search engines or any of the other Google products. Anything that is against the best interest of the human community at large (such as fake news, hate speech, violence in any form, or any other harmful content) is fit to be reported immediately to the authorities at Google Singapore. You may also face issues with Google accounts, such as login problems, or problems with account security.
The company has a range of policies, procedures, and support resources in place to deal with these issues as they arise.
1) Office and Phone Support
The headquarters of Google Singapore is located at โ
Mapletree Business City
70, Pasir Panjang Road
#03-71, Singapore โ 117371
The phone number for the corporate office is +65-6521-8000. However, this is the main office number and is not intended for customer support inquiries. If your query is specifically with regard to Google Ads, you can reach support on 6577-1193. For help on products such as YouTube, Google Cloud, Google Drive or others, you can follow the page here.
2) Web Support Channels
There are several web support channels available to contact Google Singapore for assistance. These include the Google Help Center, Google Support Community, and Google Contact Us Page. From the website, you can access all of Googleโs products and services that are available in Singapore, as well as information on the companyโs news, events, and corporate social responsibility initiatives.
Google Help Center is a comprehensive online resource that provides information and answers to frequently asked questions about all of Googleโs products and services. You can access the Help Center at support.google.com.
Google Support Community is a community-driven forum where you can ask questions, share solutions, and get help from other Google product users. You can access the Google Support Community here.
The Google Contact Us page is a page that provides contact options for Google Singapore, including email and chat support. Describe your issue in the appropriate field provided on the page, or select the correct option from the dropdown box. You will also find help options in the sidebar menu. Send your query and you will receive a response from the customer support team at Google Singapore.
3) Social Media Channels
You can also reach out to Google Singapore through its social media channels. We have provided you with a couple of links here that you can use to ask questions, provide feedback, or raise concerns to Google Singapore. The companyโs social media team on Twitter and LinkedIn is generally responsive and can provide assistance or direct you to appropriate resources if and when needed.