ProtonVPN is a VPN (Virtual Private Network) service that is designed to offer users a secure and efficient way to browse the internet. Originally launched in 2017, the service is based in Geneva, Switzerland.

Proton VPN offers a wide range of features, including server locations in over 50 countries. It is also one of the most user-friendly VPN services available, with a user interface that is easy to navigate. With features like military-grade encryption, secure protocols, and an audited no-log policy, Proton VPN assures you that you will be free from unwanted invasion of privacy.

Whether you are streaming content on demand or checking your emails while abroad, Proton VPN ensures that everything stays completely secure. It is currently available for all major platforms, such as Android, iOS, Linux, Windows, and Mac.

One of the major benefits of using Proton VPN is that the service is open-source. An open-source service means that users will get full transparency into the working process of the company, and the company’s books will be regularly audited by an independent auditor. Thus, users should have no worries regarding their data hosted on Proton VPN’s servers.

Apart from that, Proton VPN also offers a free-tier plan for its users. The free plan comes with its limitations, such as no kill switch and a limited range of servers, but at least it can be used for basic web browsing.

However, even with all the good things that Proton VPN brings to the table, there are certain things that the company could have excelled at. For starters, customer support could have been better. As of present, you can contact Proton VPN either through email or support tickets online. But having more ways to contact them would always have been an added feature.

In addition to that, Proton VPN also commands a higher market price for its services over its competitors. So, if you are planning to switch from the free plan to the premium plan, then the subscription fee per month can prove to be a major bummer.

Thus, if you are looking to save money in the long run, then it makes sense to close your Proton VPN account and move to a cheaper VPN service provider. And to do that, follow our comprehensively laid-out steps below for a seamless experience.

However, do note that closing your Proton VPN account will also close your Proton Drive, Calendar, and Proton Mail accounts, provided they are all merged with one another.

How to Close Your Proton VPN Account Online?

If you want to delete or close your Proton VPN account online, then you can do so by following the below-mentioned steps judiciously.

  1. Start the account deletion process by first visiting the official login page here.
  2. Once signed in, head over to your account details and then scroll down to the bottom of the page.
  3. There will be an option to delete your Proton VPN account. Continue by clicking on the same.
  4. Once your Proton VPN account is deleted, you will receive a confirmation message on your registered email address.

How to Close Your Proton VPN Account via Email?

If you are planning to permanently delete your Proton VPN account via email, then be sure to follow the recommended steps provided below.

  1. Begin the account cancellation process by sending an email from your registered email address.
  2. Ensure to mention the topic of account deletion in the subject line, and then in the email body, provide your name, user ID, registered email address, the reason for your account’s deletion, and any other essential information that seems worthy.
  3. Once drafted, send the email to the following email address: contact@protonvpn.com.
  4. Wait for a follow-up email from the Proton VPN support team. Once your request is approved, you will receive a confirmation email stating the deletion of your account.

How to Close Your Proton VPN Account via Support Form?

If you are looking to close your Proton VPN account with the help of the companyโ€™s online support form, then you can do so by following the subsequent steps below.

  1. First, you have to visit Proton VPNโ€™s online support page here.
  2. On the landing page, you will be required to provide information on listed topics. These will include the operating system on which you are using Proton VPN, your user ID, your registered email address, the subject matter for which you are sending the support form, and a short description of the same.
  3. Once completed, send the email and wait for a response from the support team to your registered email address.
  4. After your request is verified, your account will be deleted. You will also receive a confirmation message to your email address regarding the same.

For any further queries, you can also contact Proton VPN’s customer support at support@protonvpn.zendesk.com.

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Last Update: March 17, 2023