The Travelex Money Card from MasterCard is a prepaid multi-currency card that has been specifically designed for all your overseas adventures. Developed by the UK-based forex broker company Finabir, it enables you to load funds in any of the 15 accessible currencies. Not to mention, it also allows you to avoid paying foreign ATM withdrawal fees and save money on exchange rates.
Not surprisingly, the Travelex Money Card was primarily aimed at travellers who are located in the Transatlantic or South-East Asia regions. Currently, customers also receive free WiFi access to all Boingo Hotspots worldwide. However, be aware that as of 2021, Travelex has stopped operating in the United States and Canada, including its online and retail businesses. Therefore, if you are a Canadian or American, then you have to find a Travelex branch abroad for accessing your card’s online services and also for top-ups.
How to Get Your Travelex Money Card?
Visiting your neighborhood Travelex store is the simplest method to obtain a Travelex Money Card. If that is not feasible, you can still obtain your Travelex Money Card online here. Within the following one or two business days, the card should arrive at your address, however, delivery timeframes may differ from one nation to another. Additionally, you have the option of ordering the card online and picking it up in-store. In such circumstances, you may only pick up the card after 14 days.
According to the Travelex terms, anyone who is over the age of 18 will be eligible to apply for a Travelex Money Card, as long as they have a valid government photo ID. It should be noted that users can purchase and top up their cards online if they reside in the United Kingdom, Australia, or any of the other nations where Travelex conducts business. However, keep in mind that non-citizens of the aforementioned nations are also qualified to apply; all they need to do is visit a nearby Travelex branch with the required official identification.
If you are buying or collecting your Travelex Money Card in-store, then it will already come pre-activated, and the PIN will be provided for your convenience. However, if you are ordering it online, then you have the choice of either registering your card via the desktop website or simply calling the Travelex customer service team. To know the proper activation procedure, follow the suggested steps provided below.
How to Activate Travelex Money Card Online
If you are planning to activate your Travelex Money Card through the desktop website, then you can do so by following the steps mentioned below.
- To start the activation process, head over to the official website here.
- Proceed to enter your card number, your email address, your date of birth, your mother’s maiden name, and finally, your password.
- Once done, click on “Register,” and your Travelex Money Card will be registered with the company’s database and ready for use. Thereafter, you can download the official Travelex Money app on your smartphone to manage your card online with ease.
How to Activate Travelex Money Card via Phone
To activate your Travelex Money Card through the company’s customer service, proceed to follow the below-mentioned steps judiciously.
- Begin the activation process by first calling the Travelex customer support team at 0800 260 0355.
- Navigate through the IVR (Interactive Voice Response) menus and proceed to talk to a customer service representative.
- Once you are connected to a live agent, you will be required to verify your identity. After the identification process is complete, provide your card number and any other necessary details that the live agent may ask for.
- After successful verification of all the details that you have provided, your prepaid card will be activated. However, do note that you also have to set up your card’s PIN.
- Once the card’s PIN is set, your Travelex Money Card will be ready for use.
How to Activate Your Travelex Money Card at Stores
If you want to activate your Travelex Money Card through the company’s retail stores, then follow the recommended steps laid out below.
- First, you have to find a nearby Travelex store by using the official store locator here. Enter the city name, airport name, or postcode, and the online system will suggest all the relevant Travelex stores near you.
- Once you have selected a store at your preferred location, head over to it with your valid government ID.
- Ask the store representative to issue you a Travelex Money Card. You will be asked to validate your identification, and once the same is completed, your Travelex Money Card will be issued.
- After that, proceed to select the top-up amount that you want for your prepaid card. Once done, pay for the order and obtain your card with its designated PIN.
- Finally, your card will be activated and ready for use.
