A household name in the United Kingdom that is synonymous with quality, Hotpoint is an iconic home appliance manufacturer that has been a mainstay in most British homes for over a century. It all began in the early 1900s in the United States, when the company entered the consumer appliance industry with nothing but an electric iron. But, over time, its product line expanded, introducing electric toasters and cookers.
In a bid to increase the global reach, Hotpoint entered the UK market through a joint venture with General Electric, and the following decades saw the company establish itself as a leader in the UK appliance market. As a result, the company continued to innovate, introducing new and improved models of washing machines, refrigerators, and other home essentials. However, during the late 20th century, Hotpoint started facing increased competition from other appliance manufacturers, which eventually saw the company being bought out by Whirlpool. Today, Hotpoint continues to be a leading brand in the UK and focuses on providing practical and reliable appliances with modern features and energy efficiency.
If you are presently a proud owner of a Hotpoint consumer appliance and are looking to register the same officially, then following our insightful guide should be the key to maintaining your appliance’s functionality.
How to Register Your Product
When you register your Hotpoint appliance, you can expect to enjoy better customer service in the future as well as get the most out of your appliance since the company will have records regarding the product(s) you own and will be able to send you helpful hints and tips for enhanced usability. Product registrations also play a major part in allowing Hotpoint to contact you in the event of an important product or safety update.
It should be known that usually your Hotpoint large appliance comes with a full 12-month warranty, where the company will provide any necessary part(s) and labor. And when you register your product, you will get the benefit of being provided with free parts for the next 10 years – only if the parts are fitted by highly qualified engineers employed by the company. On the other hand, Hotpoint small appliances come with a 2-year guarantee, provided that the appliance is registered within 28 days of purchase.
With that being said, be sure to follow the suggested steps below to register your appliance (either small or large) today.
- Start by first visiting the official website. Alternatively, you can also register your appliance by calling 0800 013 0171.
- Select the type of appliance you are registering – be it a dryer, coffee machine, dishwasher, or any other product.
- Once you have selected your appliance type, you will need to disclose the approximate cost or price you paid for the product during your purchase.
- After that, you will need to select the date on which you made your purchase (date, month, and year).
- In the next step, you will be asked to enter the model number and serial number of your product – both of which are optional information that you choose to ignore if you want.
- Once done, you will be asked to select an insurance protection plan for your appliance, which will include accidental damage, unlimited repairs, and a replacement guarantee. You can choose to register with or without insurance coverage.
- In the subsequent step, you will need to enter your full name, residential address, email address, and phone number for communication purposes and keeping records.
- Finally, click on Confirm Registration, and your Hotpoint product will be registered successfully.
How to Book a Repair
If you have a Hotpoint appliance that requires servicing or repair work, then the easiest way to obtain any help from the company would be to book a repair request online. The process is pretty simple and has been explained below for your convenience.
- Begin your journey by heading over to the official website. Alternatively, you can call 0344 822 4224 for expert assistance relating to repairs and maintenance services.
- On the destination page, select the type of warranty or insurance coverage you currently have for your appliance.
- If your appliance needs a repair within the 1-year manufacturer warranty period, then you need to call the company directly at 03448110800 to book a repair. On the other hand, if your appliance is out of warranty, then you need to call 0333 060 0195 or 0330 162 1848 to register a repair request.
- Similarly, if your appliance is covered under an extended warranty – either from D&G (Domestic & General) or KnowHow – you need to get in touch with them directly. For D&G customers, you need to visit the official website, while for KnowHow customers, you have to call at 0344 561 1234 or email at customer.services@teamknowhow.com. In either of the aforementioned cases, remember to keep your policy/plan number ready for verification.
Know Your Support Options
The ideal way to get any additional assistance from Hotpoint’s customer support is by visiting the official Contact Us page. Select your desired option and you will be provided with the rightful solution for the same.
Conversely, you can contact the customer support through WhatsApp Messaging at +447584475915. Sent messages will be responded to from Monday to Friday between 7 AM and 6 PM, Saturdays between 8:30 AM and 4:30 PM, and Sundays (or bank holidays) between 9:30 AM and 3:30 PM.
