The launch of the new iPhone 16 series shouldn’t concern you; the current iPhone lineup still offers strong competition against any premium smartphone on the market. Whether you are looking for the normal models or the ‘Pro’ variants, there is no denying that the popularity of iPhones in India has been on a steady upward trajectory. And since Apple continues to support its devices via software over an extended period, buying one today can help you stay satisfied, at least for the next few years.

Since iPhones tend to hold their value over time, Apple India’s official exchange program offers pretty commendable returns when trading in your old one. For instance, a 2015-release iPhone 6S still provides a respectable exchange value. Additionally, the more recent model you have, the better the exchange value you will get. However, keep in mind that for most people, initiating the exchange process online is the way to go – unless you are living in Delhi or Mumbai, for which Apple has its own flagship stores, namely Apple Saket or Apple BKC, respectively.

If you are ready to trade in your old Apple device for a new one and want to know the official process you need to follow for the same, then going through our comprehensive guide can help you discover the intricacies with ease.

Steps to Officially Exchange Your Old Device

To begin the official exchange process on Apple India’s website, follow the below-mentioned steps judiciously.

  1. The primary step involves heading over to the official iPhone ‘Trade-In’ website to know the current exchange value Apple provides for each model.
  2. Once you have noted the exchange value of your old iPhone, click on the ‘Shop iPhone’ option to head over to the dedicated iPhone shopping web page.
  3. Proceed to browse through the available list of iPhones and click the ‘Buy’ button for the one that you plan to purchase.
  4. On the shopping page, select your preferred model, color, and storage options.
  5. After that, under the ‘Apple Trade-In’ option, click on ‘Select A Smartphone’ and then enter your delivery pincode.
  6. If your pincode is serviceable, select ‘Yes’ when asked whether your smartphone is an iPhone. And then, you will be asked to enter the serial number of your old Apple device as well as answer some queries related to the condition of your device.
  7. Once you have done that, the requisite exchange value of your old Apple smartphone will be shown on your screen, and if you choose to go ahead with the exchange process, the exchange amount will be deducted from the cost of your new iPhone.
  8. Proceed to pay the remaining amount online and book the delivery of your new Apple device as well as the pick-up for depositing your old iPhone.
  9. On the day of the delivery of your new Apple device, you will be asked to hand over your old Apple smartphone. The delivery executive will examine the device’s condition, and if it is the same as you disclosed, the device will be accepted and the exchange process will be completed.
  10. Finally, the new Apple device will be handed over to you, which you can start using right away.

To check the status of your exchange process, you can visit here. Alternatively, you can also call an Apple specialist at 000800 040 1966 for any further assistance.

How to Exchange if Buying on Amazon India

When purchasing from Amazon India, be sure to follow the suggested steps below to initiate the exchange process and complete the purchase of your new Apple device.

  1. Begin your journey by first heading over to the official Amazon India website.
  2. From the home page, click on ‘Mobiles’ to head over to the mobile phone sections, where you can filter your results to browse through smartphones from any brand. On the other hand, if you already have decided upon a specific smartphone model, then you type out its name in the search box and select the appropriate search result based on your requirements.
  3. On the product page of the new device you are planning to purchase, select the option to purchase ‘With Exchange’, and then choose the make and model of your Apple device, along with its current condition and IMEI number. To find your device’s IMEI number, dial *#06# from your phone’s dialer.
  4. Once done, the approximate exchange value will be shown on your screen, and if you decide to accept the proposal, the same will be deducted from the total cost of your new smartphone. Proceed to pay the remaining amount and place your order.
  5. On the day of delivery of your new device, your old Apple device will be collected from your doorstep, and the exchange process will be completed. Additionally, the new device will also be handed over to you at the same time.

Other Platforms to Consider in Your Region

While Apple’s official trade-in program as well as Amazon India’s smartphone exchange offer might provide you with peace of mind, not everyone can be happy with the exchange values they quote compared to the current market value of the device. So, if you desire to extract more value out of your old Apple device, then do not forget to check out Cashify or Sahivalue.

Both of the aforementioned platforms allow users to sell their smartphone of choice from the comfort of their homes simply by stating the make, model, and condition of the device. And if a user proceeds to go ahead with the process, then the device will be collected from the customer’s doorstep in return for instant cash.

The money raised can then be used to purchase a new device or even a refurbished smartphone from either of the above-mentioned platforms. So, ensure to cover all your bases before letting go of your beloved old Apple device.

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Last Update: September 20, 2024