Featuring a long and successful history in Indonesia, Daihatsu has established itself as a leading auto manufacturer and a household name among the country’s citizens. Originally established in 1992, Daihatsu entered the Indonesian car market in collaboration with Astra Motor and quickly became the largest car manufacturer in the country by production volume.
Over time, Daihatsu continued to invest in its production, sales, and marketing infrastructure and is today the second-largest car marker in Indonesia in terms of sales, only trailing Toyota by the slimmest of margins. And in recent years, Daihatsu has also been responsible for churning out Toyota-branded vehicles like the Avanza and Rush, primarily because of the impressive manufacturing capabilities of its production units.
Presently, Daihatsu offers a diverse range of vehicles in Indonesia, catering to various needs and budgets, and some of its popular models include the Ayla, Xenia, and Gran Max series. Their cars are also well-reputed for their affordability, reliability, and fuel efficiency, making them perfect for value-conscious buyers. So, if you are a proud owner of a Daihatsu vehicle and are looking to book an auto service appointment to keep your car in a well-maintained condition, then our insightful guide can come in handy.
Steps to Book Appointment
Daihatsu Indonesia allows its consumers to book any service appointment online via the official Daihatsu app. To do that, simply follow the recommended steps laid out below.
- The primary step involves downloading the official Daihatsu app from either the Apple App Store or the Google Play Store on your Apple or Android device, respectively.
- Once downloaded, launch the app and sign in to your Daihatsu account using your registered phone number or email address. If you do not have an account, you can always create one.
- After signing into your account, select the ‘Booking Service’ option from the home page of the app.
- In the next step, you will need to fill out the required information, such as your name, address, vehicle make and model, the reason for your servicing or the problem you are facing, and the workshop location that you would prefer to visit.
- Once done, you need to fill in your preferred date and time slot for your arrival and register your appointment.
- You will then receive a confirmation message on your phone number and email address regarding the successful booking of the service appointment.
All you have to do is visit the workshop or service center on the day of your appointment and at the exact time slot.
Other Ways to Book Repair
In addition to booking your service appointment via the Daihatsu Indonesia official app, you can also repair your vehicle through one of the many walk-in workshops located across the country. And you can do that by carrying out the suggested steps mentioned as follows.
- Start your journey by first locating a nearby Daihatsu dealer-cum-workshop around you by visiting the official store locator.
- On the landing page, select your preferred Indonesian province and click on ‘Search Dealer’.
- The online portal will provide you with an authorized list of dealers that you choose to visit, along with their addresses and phone numbers.
- Once you have selected your preferred dealer that you want to visit, head over there with your Daihatsu vehicle and your owner’s manual. You can also give a phone call to the workshop before leaving to know the operating hours.
- At the workshop, submit your vehicle for servicing and ensure that you describe the problem(s) you are currently facing that are hampering your driving experience. Also, complete any paperwork related to your servicing, such as stating your name, address, phone number, and vehicle details.
- Once the servicing is complete, make the payment for the services rendered and collect your vehicle.
If you have any further queries, require any assistance, or just want to share feedback or complaints, you can contact the Daihatsu Indonesia customer support team via phone at 1500898 or via email at hotline@daihatsu.astra.co.id. Alternatively, you can fill out the online form here.
Daihatsu recommends all its customers carry out regular service for their vehicles every six months or every multiple of 10,000 kilometers, whichever comes first.
The primary aim of half-yearly vehicle servicing is to ensure that your car’s performance does not decrease over time, mainly due to the wear and tear of its components. Also, you will enjoy a sense of security when driving because your vehicle will be in prime condition.
Additionally, to bring convenience to the fingertips of its customers, Daihatsu Indonesia has introduced a special app to access your owner’s manual. This app can come in handy if you have lost your original manual or just want to have all the information related to your Daihatsu vehicle with you at all times.
All you have to do is simply download the app from either the Google Play Store or the Apple App Store, and you will be good to go.
