Have feedback for Dallas Cowboys? Here is what to do

Known as the’shining star’ of Texas, United States, the Dallas Cowboys feature a remarkable history that is filled with triumph, passion, and countless victories. Launched in the 1960s, the Cowboys experienced a rough start under head coach Tom Landry. But Landry’s meticulous focus and style helped build a culture that laid the foundation for the team’s future success.

It was in 1964 when the Cowboys made a legendary transfer in the name of Roger Staubach, who was the starting quarterback for the team at the time. And before anyone could predict, they made their first appearance for playoff honors in 1966, which also kicked off the golden era for the Cowboys. Over time, their NFL (National Football League) team standings improved, and they eventually won their first Super Bowl in 1972, followed by subsequent ones in 1978 and 1983. However, Landry’s departure in 1989 marked a tough time for the Cowboys, but they continued with their Super Bowl victories in later years.

Today, the Dallas Cowboys are ranked one of the most popular NFL teams on the planet, particularly because of their past legacy. And with recent improvements in coaching and recruitment, they will continue to remain one of the best for a long period of time. So, if you are someone who deeply cares about the Cowboys and has something to share with the team, then our in-depth guide can help you achieve the same.

How to Contact the Management

To get in touch with the Dallas Cowboys, you can give a call to the following phone numbers: (817) 892-4400 (ticket sales) or (817) 892-4161 (guest services). Additionally, you can also visit the front office at the AT&T Stadium, which is the team’s home ground, located at One AT&T Way, Arlington, TX 76011.

You can contact the team’s customer support via email at [email protected] or online via the official website here.

Feedback on Tickets or Stadium Experience

If you have something important or interesting to share with the Dallas Cowboys – be it related to the tickets that you have recently bought or the experience you had at their AT&T Stadium – you can easily do so by simply following the below-mentioned processes listed below.

Providing Feedback Online

1. The first step involves visiting the official ‘Contact Us’ web page here.
2. On the landing page, you need to first select the category of feedback that you are planning to share. For example, if you are sharing feedback regarding the ticket purchasing experience, then select ‘Ticket Sales’ from the drop-down menu.
3. After that, share your feedback in detail in the given blank box, followed by your name, location, and email address.
4. Once done, click on ‘Submit’ and your feedback will be successfully registered. Remember to wait for a follow-up message in due time.

Providing Feedback via Phone

1. Begin by making a phone call directly to the customer care department of the Dallas Cowboys at either (817) 892-4400 (ticket sales) or (817) 892-4161 (guest services).
2. Wait for your call to be attended by a customer care executive, and after that, state that you want to share some feedback (be it related to tickets or the stadium experience).
3. Then provide your name, phone number, residential address, ticket or membership ID (membership ID is required for season ticket holders), and the feedback you want to share.
4. Based on the severity of your feedback, you will be asked to wait for an official response from the team’s customer care department.

Providing Feedback via Email

1. Start by drafting an email to the Dallas Cowboys from your preferred email address.
2. In the email subject line, state clearly whether you are sharing feedback for ticket purchases or the stadium experience.
3. Then, in the email body, provide your name, phone number, residential address, ticket, or membership ID, and then explain your thoughts in a well-put-together manner. You can also share photos or documents to support your reasoning with your email.
4. Once done, send the email to [email protected]. Expect a reply from the team’s customer support within a few days.

How to Connect Through Social Media

In addition to contacting the Dallas Cowboys via the traditional ways mentioned beforehand, you can also do the same over social media, particularly via Facebook, X (formerly Twitter), or Instagram. Ensure that you follow the community guidelines when contacting the team’s social media department via direct messaging. And also, do not forget to share photos or videos (if required) to support your reasoning or claim, so that your message is easily understandable.

The Dallas Cowboys also allow their loyal fans to get in touch with them via text messages from your phone. All you have to do is send a message detailing your issue to 972-945-3005, and you will be contacted later on by a team or stadium representative for assistance.