Being a cornerstone of Australian media and providing comprehensive coverage of local and international issues across various platforms, ABC (Australian Broadcasting Corporation) News is well-known for its in-depth reporting and commitment to journalistic integrity. Touted as one of the most trusted news organizations in the country, the channel keeps its viewers informed on several occasions – from national politics to global events – offering insightful analysis and investigative reports.
ABC’s creation dates back to the 1930s, when news on the channel came from a variety of sources. However, shortly after World War II in 1947, ABC launched its first-of-a-kind independent news channel, marking a shift towards more autonomous news operations. Since then, the organization has grown leaps and bounds, expanding to televisions and later towards online streaming via smart devices. Today, ABC News remains a strong player in the Australian media scene, thanks to steady funding from the country’s government. And even in the face of stiff competition from other commercial news channels, they continue to deliver trusted news to the masses.
If you want to get in touch with ABC News Australia – whether for sharing feedback or an interesting story – then you can easily do so by going through our in-depth guide till the very end.
How to Share Your Feedback
The ideal way to get in touch with ABC News – whether for sending feedback, questions, or compliments – is by filling out the official online form. To start the process, be sure to follow the recommended steps below.
- Start by first heading over to the official website.
- On the landing page, first select your reason for contact (from the drop-down menu) and then specifically state your subject.
- After that, disclose your full name, email ID, and then describe your feedback/question/compliment in detail. Additionally, you can attach files to support your case or scenario.
- Once done, click on ‘Submit’, and your message request will be registered instantaneously.
On the other hand, if you are looking to send in your complaints regarding the services provided by ABC News, then you need to use the ‘Make A Complaint’ form instead. The organization also accepts news stories that you want covered, details of which can be shared here. Additionally, you can get in touch with the ABC News customer support over the phone by calling13 9994. Phone lines are available from Monday to Friday, between 8 AM and 8 PM (local time), except on Good Friday and Christmas Day.
If none of the aforementioned communication methods work for you, then you can always write to them at the following address: Australian Broadcasting Corporation, GPO Box 9994, Sydney, NSW 2001. Ensure that you properly detail your letter as to whether it is general feedback or a complaint, along with the specific program or personnel it is being referred to.
How to Connect Through Social Media
ABC News is constantly active on social media, sharing articles and reports with its viewers. To connect with them, you can use Facebook, Instagram, or X (formerly Twitter).
It is suggested that you utilize the direct messaging feature on either of the above-mentioned platforms so that your voice gets heard properly.
How to Get Technical Support
If you require access to ABC News at all times, then using the official app through the Google Play Store or the Apple App Store is the way to go. With the app, you can stay updated with all the latest news and information on your mobile or tablet devices without having to move a muscle.
It should be known that the ABC News app as a service is free-to-use, and there are no subscriptions involved. However, there are times when you may face technical issues with your usage, of which the most common is app crashes or freezing. App crashes or freezes can happen due to a variety of reasons – from using an outdated app version to the app being highly demanding on the device you are using. Other times, it can be due to device compatibility issues. The ideal way to solve such issues would be to either update or reinstall the app.
Technical problems may also include the app’s content not loading properly, especially due to slow internet, server overload, or a corrupted app cache. For the uninitiated, ‘cache’ is a temporary storage that an app uses to store its data that it is downloading from the internet. And sometimes clearing the app cache from the app’s settings can make the ABC News app work perfectly again.
Users may also face account login issues, such as account lockout due to multiple failed login attempts or issues with ABC News servers authenticating login information. Remember that if you are facing either of the aforementioned problems, then it makes sense to simply stop the login process, re-check your credentials, and come back at a later time.
Lastly, if you require professional assistance from the ABC News customer care team regarding the technical issue that you might be facing, then you can start chatting with them here. Simply click on ‘Chat With Us’ and follow the given link between Monday and Friday from 8 AM and 8 PM (local time).
