Effective ways to contact the Wall Street Journal

Often abbreviated as WSJ, the Wall Street Journal is an American daily newspaper with a global reach counting in millions and is well-renowned for its in-depth coverage of business, financial, and current affairs news. Founded in 1889, the newspaper evolved from being a modest bulletin for Wall Street traders to a multifaceted media powerhouse with international stature.

In its early years, WSJ provided essential market data to a small audience. But, after recognizing the growing importance of financial information, it aimed to provide accurate and timely reporting, expanding its coverage to the broader economy, politics, and international affairs. During this period, WSJ also established a reputation for investigative journalism, uncovering corporate scandals and industry malpractices, such as the insider trading plague in the 1980s, Enron’s financial abuses in 2000, or the most recent investigation of Theranos. And with the advent of the internet, the newspaper successfully transitioned to a digital-first model through its subscription-based service on its website and mobile apps.

There is no denying that WSJ continues to remain a dominant force in the world of independent journalism, and if you are looking to contact them – whether for providing general feedback, advertising opportunities, or any other reason – then our extensive guide should be more than enough to help you out thoroughly.

Here is How to Give Your Feedback

If you are planning to get in touch with WSJ’s customer support in the United States, then you have multiple communication channels that you can follow.

For starters, you have the usual email and phone support. Additionally, you can also tweet to the support team at @WSJ_Support via Twitter for immediate assistance. So, make sure you follow the steps provided below for an effortless experience.

1. Begin your journey by first giving a phone call to the following numbers: 1-800-JOURNAL (1-800-568-7625) or 1-609-627-1351. Phone lines remain open between Monday and Friday from 7 AM to 10 PM, and on Saturdays from 7 AM to 8 PM (all local times).
2. Navigate through the on-call menus and select the option to speak to a customer care executive.
3. Once a customer care representative connects to your call, provide your name along with your email address (especially if you are a registered WSJ user), and then state the reason why you are making the phone call.
4. After that, describe your viewpoint in detail and provide all necessary information that will help the customer care agent better understand your issue – be it general feedback, complaints, or suggestions.
5. Lastly, once your request is registered, the customer care representative will let you know the approximate time frame within which you can expect a follow-up.

Alternatively, you can contact them via email by visiting the official ‘Contact Us’ page here. Ensure you state your name, select the topic you need help with, and explain your issue properly for a swift resolution.

Send a Post to the Head Office

In addition to the aforementioned ways of contacting WSJ’s customer support, you can also write a personal letter physically via mail to its head office. To begin the process, simply follow the suggested steps below judiciously.

1. Start by first drafting your formal letter on a blank sheet of paper, preferably of good quality and of A4 size.
2. Address the letter to ‘The Wall Street Journal’, mention the date of writing, and the subject of your letter.
3. After that, start the letter’s body by first giving a little introduction about yourself and then stating the reason why you are contacting the head office. Be sure to go in-depth on the topic as much as possible so that the company can properly understand your viewpoint.
4. Once done, conclude your letter and then mail it to the following address: 1211 Avenue of the Americas, New York City, New York 10036, United States.
5. Finally, you need to wait for a reply in the upcoming days or weeks.

How to Contact For Advertising

The Wall Street Journal has a present circulation of 560,000 copies, combining print and digital editions simultaneously (reported as of June 2023). If you are planning to reach out even to a small fraction of that massive readership, then collaborating with the company for advertising purposes should be the key.

To contact WSJ for advertising, simply follow the below-mentioned steps properly.

1. First, you need to head over to the official website.
2. Before you start the communication, proceed to click on the ‘Rates & Specs’ option present on the top-right corner of your screen to get a detailed overview of the advertising costs that you have to pay.
3. Once you have a thorough idea regarding the advertising costs, click on ‘Contact Us’ present on the top-right corner of the website’s landing page.
4. You will be redirected to a new page, where you will be provided with a web form that you need to fill out. Start by providing your name, company and type (if the transaction is business-to-business), email address, advertising budget, the advertising sector you are looking to invest in, and any other additional information that you may want to share.
5. After that, click on ‘Submit’ and your request will be registered on their system. Now, all you have to do is wait for a response to your email ID.

Alternatively, if you have an advertising budget of $10,000 or less, then you can use WSJ’s self-service portal for your requirements.