A Japanese company at heart, Panasonic’s history traces back to the 1910s in Osaka, Japan, when the company was busy manufacturing light sockets. But, as time went by, its product portfolio expanded, which included television sets, radios, and tape recorders. It was also during the same period when the company began enhancing its global outlook, entering new geographies and markets, which included the United Kingdom.
Panasonic’s expansion into the UK began in the latter half of the 20th century, focusing on establishing its brand name through reliable and high-quality consumer electronics. As technology evolved, the company went from selling VHS recorders and CD players to DVD and Blu-ray players, solidifying its aim to provide cutting-edge entertainment solutions. During the 2010s, Panasonic took the world by storm by introducing affordable plasma 3D televisions, offering a cinematic experience for the viewers without breaking the bank. Additionally, the company continued making strides by presenting new product line-ups, such as refrigerators, microwave ovens and cooking appliances, home audio systems, and personal care electronic products.
Today, Panasonic continues to be a reputable appliance brand in the United Kingdom, and if you have recently purchased a product from its stable, then be sure to follow our comprehensive guide to get it registered officially without any delay.
How to Register Your Product
It should be known that all Panasonic products in the United Kingdom (newly purchased) typically come with a two (2) year warranty, unless mentioned otherwise. For more information on warranty terms and conditions, visit here.
When you register your Panasonic consumer appliance online, you will be presented with a host of benefits, such as effortlessly checking the product’s warranty status, enjoying exclusive offers and promotions, and obtaining easy access to product manuals and support.
Additionally, you can also expect to enjoy occasional tips and tricks on how to get the most out of your newly purchased Panasonic product as well as keep an overview on customer service tickets that you may raise for product repairs.
To start the product registration process, follow the below-mentioned steps judiciously.
- The primary step involves visiting the official website.
- You will be asked to either sign in to your existing Panasonic account or create a new one. If you are creating a new account, be sure to properly enter your name, email address, date of birth, and country of residency during the registration process.
- After signing into your account, click on the Product Registration > Register Product option, and you will be asked to state your product’s model number. If you are unable to find your device’s specific model number, you can consult the official guide.
- Once you enter the model number properly, the website will internally search its database and will present you with the requisite product for selection.
- After selecting the relevant product from the search results, you will be asked a couple of questions that you will need to answer. These include stating where you purchased the product (online or in-store), the dealer name from where you bought it, and the date of purchase and its serial number. Additionally, you also need to upload your invoice or receipt as proof of purchase and disclose whether you have bought any extended warranty for your product.
- Once you complete the aforementioned steps, simply click on Register, and your product will be officially registered successfully.
How to Book a Repair
Panasonic UK allows you to seamlessly register a service request for your defective or malfunctioning consumer appliance at the most convenient service center near you. Presently, the company does not allow registering service bookings online, which is why you need to perform the process over the phone.
To book a repair today, follow the recommended steps below.
- Begin your journey by first giving a phone call to the Panasonic UK customer support team at 0344 844 3899, anytime from Monday to Friday between 9 AM and 5 PM.
- While on call, select the appropriate options so that your call gets forwarded to the correct department.
- As soon as a customer care representative attends your call, state that you want to book a service request, and then provide your product’s model number and purchase date. Based on the product’s warranty status, the repair costs will vary. Also, do not forget to explain the issue that you have been facing with your Panasonic appliance.
- After that, provide your contact details, such as your name, residential address, email address, and phone number.
- In the next step, you will be required to state your preferred date and time for the technician’s visit or appointment.
- Once you do that, the customer care representative will successfully book a repair request with the nearest Panasonic service center around you.
Know Support Options
Apart from registering your Panasonic product or raising a repair request through the above-mentioned processes, you can also get any additional assistance from the company’s customer care team by calling at 0344 844 3899 (for UK residents) or +353 1 912 4459 (for residents of Ireland). Phone lines are open from Monday to Friday between 9 AM and 5 PM.
On the other hand, you can send a letter detailing your issue or query to the following postal address: Maxis 2, Western Road, Bracknell RG12 1RT, United Kingdom. You can contact Panasonic through social media as well, via its Facebook, Instagram, and X (formerly Twitter) pages.
