Designer Shoe Warehouse, often simply referred to as DSW, is well-known for its extensive range of designer and branded footwear. While it has become a go-to destination for fashion-conscious shoppers nowadays, its original roots can be traced back to the 1960s, when it opened as a single shoe store in Ohio, United States. The aim was to provide quality footwear at competitive prices, attracting a broader customer base.
The concept proved to be a hit, and DSW quickly expanded its store network across the United States. And by the late 1990s, the company had become a major player in the footwear retail market. Over the years, it continued to grow through strategic acquisitions, adding well-known brands to its portfolio. Today, DSW offers a vast selection of footwear from brands such as Nike, Adidas, Michael Kors, etc., while continuing their competitive pricing strategy. In addition to its physical stores, the company also has a robust online presence through its e-commerce website, while also offering the benefits of its ‘DSW VIP’ loyalty program.
If you are intrigued by the rewards offered by DSW VIP and want to know more about the program, then our insightful guide should be the ultimate key.
What are the DSW VIP Benefits
Available to all customers shopping at DSW, DSW VIP is a free-to-join rewards program that grants you discounts, perks, and exclusive offers based on the amount of purchases you make.
The program has three tiers, namely VIP CLUB, VIP GOLD (yearly $200 spend), and VIP ELITE (yearly $500 spend). The primary benefit of joining the program is the free shipping that you can enjoy on every purchase, with no exceptions. Additionally, you get 1 point for every $1 you spend (2 points for VIP ELITE members), and once you accumulate 100 points, you can turn them in for a $5 reward.
Apart from that, you also get a $5 reward for your birthday month ($10 for VIP ELITE members) and a 20 per cent discount coupon after your first purchase at DSW.
It should be known that points that you earn via DSW VIP will remain in your account for 2 years from the date it is earned, after which they will be terminated. And the rewards that you earn will be valid for 75 days from the date of issue.
How to Apply on Web
If the perks offered by DSW VIP look enticing, you can apply for a membership through the web. Open for individuals who are aged 18 years or older, it is a straightforward process, and you do not need to spend a dime for the same.
To begin the application process, follow the recommended steps provided below.
- Kickstart by first visiting the official website.
- On the home page, you will have the option to ‘Sign Up’. Click on it.
- A new web page will open where you will be required to enter your full name, zip code for your place of residence, your preferred email address, and a robust password for your account.
- Once done, click on ‘Sign Up For Free’ and your DSW VIP account will be created right away.
How to Check Points
It is always essential to keep track of the points you earn through DSW VIP because you can redeem them for exciting rewards, such as discounts or additional coupons towards your next purchases.
To check your current point balance, follow the necessary steps outlined below.
- The primary step involves heading over to the official website.
- Proceed to log in to your account, using your registered email address and password.
- Once logged in, head over to the DSW VIP section from your account or profile page, and you will be able to view the accumulated points all in one place.
How to Claim Missing Points
According to the terms and conditions stated by the DSW VIP rewards program, points earned by you will typically get credited to your account within 48 hours – either from in-store purchases or from the date of shipment for online orders.
Keep in mind that point calculations are based upon the actual amount of dollar(s) that you spent, excluding any tax or shipping charges. And you will not earn points on the purchase of gifts or e-gift cards.
If your account is devoid of the points that should have been credited, then you can raise a complaint through customer support by following the steps described below.
- Begin the process by giving a call to the following number: 1.866.DSW.SHOES (1.866.379.7463). Customer support is available 24 hours a day.
- Select the appropriate option so that your call gets forwarded to a customer care executive.
- Once a live agent attends your call session, state that you want to raise a complaint regarding your missing DSW VIP points, and then provide the email address that is associated with your account. Additionally, also provide the order number or ID related to which your points have not been credited.
- The customer care executive will then register a complaint and will let you know regarding the estimated time you need to wait for a solution.
