Target Customer Care
1.800.591.3869 (online orders)
1.800.440.0680 (target stores)
1.877.798.2743 (target clinics)
1.888.821.2095 (kodak gallery)
1.800.986.1065 (shutterfly)
1.800.591.3869 (gift registries)
1.888.755.5856 (credit card services)
1.800.618.6881 (business card)
Complaints
Phone: (612) 304-6073
Target Corporation Head Office
Target Corporation
1000 Nicollet Mall
Minneapolis, MN 55403
USA
Target.com Head Office
Target.com
33 South Sixth Street
Minneapolis, MN 55402
Target Stores
For a list of Target stores in different states in US click here.
Track Order Status
To track your Target order status click here
Target Deals
For daily Target deals click here
Target Products
Target products include clothing, handbags, jewelry, shoes, tees, watches, baby boutique, bedding, bath, furniture, toys, kids accessories, fragrances, health, personal care, skin care, home appliances, curtains, decor, drinkware, bakeware, kitchen appliances, books, cameras, cell phones, movies, iPods, music, computers, laptops, video games and much more.
About Target.com
Target began in the year 1902 and is US’ second largest discount retailer. The company was founded by George Dayton. The first Target store was opened in the year 1962. Today there are about 1,750 stores in the US. Target’s competitions include Wal-Mart and Kmart. The company is popular in the world for its philanthropic activities. If you dint know, Target employs some 350,000 people worldwide. Fortune magazine ranked Target # 22 on its list of “World’s Most Admired Companies”.
My recent experience with Target is beyond disappointing. I placed several on-line orders and have had issues with shipping, refund, price matching. In one case (order #102074683693) the order was placed on 12/1/2014, a UPS label was created on 12/9/2014, on 12/20/2014 I found out that the order was never shipped and four of my Christmas presents are no longer available plus it will take seven to ten days to credit my account. Another order (Order #102082632902) was placed on 12/10/2014 and included a present for my granddaughter at a price $159.99. The next day Walmart had the identical item on sale for $108. I attempted to reach Target but after being put on hold an cycled through their system was cut off. So a couple of days later I went to my local Target and was told I would have to pursue price matching through the on-line customer support. So again, I tried by phone was told it was too late since the sale at Walmart was over and was not even offered price matching for the $10 difference currently available. Finally, by chatting with a representative, I got refund for the smaller difference. I prefer Target, but this is totally unacceptable.
Don’t expect to an easy customer service encounter when you buy from Target. I purchased a Christmas tree on the day after Christmas sale. When I put up the tree next Christmas, the bottom half of the lights did not work. When I contacted customer service they informed me that I should have notified them within 90 days of purchase. let me remind you this was an AFTER Christmas sale, why would I put up a Christmas tree after Christmas? Now Target doesn’t want to honor their product, really, and to say the least my credit card was also breached and you still don’t honor your products. I know I will not ever shop Target again!
I always liked shopping at Target,but after my shopping visit tonight not sure I will be back..I’m not one to complain, but when I was in the checkout line the cashier said she would only take me if I had a small order because she was going on brake…I was very nice about that and went to the other line..When I was in the other line she took two more customers that did not have very small orders..My order wasn’t even that much it looked like it was because I had a case of water..I have always been a patient person, but I just thought that was rude.
I purchased a Pergola shade room from Target 4 years ago.
I contacted Target customer service for help in locating replacement parts for components that have already rusted through on an item designed to be in the weather year round.
I have found out that,
The manufacturer (Smith and Hawken) is out of business.
Repair and replacement parts are unavailable.
Target is still selling products from this manufacturer.
You would have to be a total idiot (I guess I am one) to buy anything that should last for any length of time from Target.
This is a fine example of how Target cares about customer satisfaction.
I went to Target to take advantage of the 10% reduction. According to everything I read in the papers and heard on the radio, it sounded like it was store-wide. That is not the case!! There is a list of items that cannot be purchased with this discount. Target will be losing at least $1000 because I will now go to Best Buy and Apple Store to make my purchases. I will also think twice about shopping at Target in the future.
The lack of concern for customer safety at our Target pharmacy is shocking. Waiting 45 minutes for three prescriptions to be used for an upcoming surgery, I watched the pharmacy tech blow his nose, wipe his finger directly under his nose, and then use the same finger to fill little bottles with prescription meds, attach the pill bottle lids, count out the pills, etc. The kicker was when he blew air forcefully onto the little plastic tray used to count and dump pills. Presumably he was taking off remnents of pills from other orders, but having someone with an obvious cold blow forcefully on a tray holding my medicine was too much. I asked the pharmacist to return my precription forms, and I took my forms to another pharmacy where I hope the sanitation is better. Particularly when facing surgery, one doesn’t need to be exposed to these germs on one’s medicine. I’ll be afraid to go back to this place, which is a shame, since I always filled my prescriptions here in the past.
I always praised Target Stores For the BEST store to shop. Everyone is so helpful, courteous etc. I received an e-mail today pertaining to your stores. It states that a remark was made about our veterans do not meet your area of giving, etc.Please explain these complaints since I am always bragging about our #1. -Store to our friends. I cannot believe what I am reading, and I would appreciate any info you give me. Please continue the good work your people are doing , but again please clarify as to what I am reading. We will be waiting for your reply, either way . Thank you. Don C. Schwartz
As always, the Eagan Target impressed me greatly last night for Black Friday. The store is organized, and the team is superb! After wandering around Walmart for an hour from employee to employee asking them if they know where something is (and getting a shrug and an “I have no idea…”) it makes it that much more enjoyable to be welcomed by smiling, genuine, helpful and intelligent employees. I’ll keep coming back because I love watching such a best-in-class operation!
Last night I had both the most enraging though embarrassing retail experience of my life and
it was at a Target store. After purchasing a botle of dental rinse and replacement electric shaver heads I (which I continually had carried together at all times) I left the store only to discover that the box for the shaver heads was EMPTY! Norelco could have slipped up at
the warehouse or someone before me may have shoplifted but I never felt the box was too
light because I hadn’t held it long by itself.
The store’s GSA (manager) didn’t believe this completely embarrassing but 100% true story and now I am out nearly $ 40 dollars because this guy who wouldn’t reveal his last name
thinks I am a shoplifter.
The hell of it is I used to consider internet purchases less than safe and stuck to in store purchases. If I’d made the purchases online they would have been more secure than
trusting the store personnel to do their jobs well, to have integrity, and to not wish to lose
a long time customer by being a beligerent fool.
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I am having the worst time ever trying to shop at target.com. First I could not get my icons to display any thumbnails. Now my pages will not continue numerically ex.(1-17). I have tried using my windows 7 Internet Explorer, Google and Google Chrome, and all versions of Firefox! I did not get any help whatsoever on The Target.com customer service number. TARGET!
Tou are walking a very thin line with me! Not only have I been struggling for hours troubleshooting this problem, I should be resting with no stress because I am fighting my health status of 2 terminal illnesses starting with Cancer. I also have a flawed $100 gift card! I have very little eyesight! Worse than Catarax in both eyes. I followed ths directions on the back of my $100 gift card and the access number is barely visable! I called 2 times toTarget.com Gift Card Services and I hung up devastated!
Nothing was resolved and the team members I spoke with were rude, cold, and unprofessional! I was treated like a second class citizen!
I hope whomever thus concerns will take promtly take the time to make these 2 ugly situations onto a positive one. For I would be a potential customer worth having as long as I live!James Gray
I am trying to find out what benefits, if any, are given to people who have an Entertainment Book. In reviewing my book today I notice there seems to be some reward for certain promotions at Target. But I have spent hours trying to find out what those promotions are. I cannot get the link when I use the Entertainment website. When I use the Target web site I cannot really find any information which would give me a clue. So, I decided on this method of contacting you. Please advise how I can take advanage of whatever it is you offer to Entertainment customers. Or you can email me using the info at leaee a Comment I tried to call your store earlier this evening and there was no answer. I figured you had closed your stores early due to the threat of tornados and other severe weathker conditions. As far as I know, we did not have any problems in Lexigton, KY where I live.
Thank you.
Mary
I just returned from a very dissapointing visit to Target. Most of the meat in the meat department is unmarked! The young lady at the customer service counter told me I could take it to a scanner and find the price, and I responded that I don’t work for Target. The price was listed on the shelf but I find it highly unlikely that ever package weighs exactly the same. If you can print a damn bar code…..you can print the price. Target is just one more retailer that puts it’s own convenience ahead of the customer
When buying a kettle from Target Ringwood, Victoria at 8.39pm on Wed. 25/1/12, I spoke to Ben who was in charge this evening. He was extremely helpful and went out of his way to assist, he was an excellent staff member and should be commended on his pleasant professional and helpful manner. He is a credit to Target.
Kind regards
Dilys Clarke
What exactly is your store coupon policy? Because every single person has their own rule that works there and it’s frustrating!
Hi,
I live in fremont/CA (area code 94536). I saw following tv stands online for $ 195.49 (Jaguar 3 in 1 TV Stand – Cherry and Glossy Black). Yesterday I went to my neighbouring target store (in fremont hub) and asked them to match the price for the same stand. But they are not willing to do it. Is it the Target policy?
Sincerely,
RJ
I placed an on line order and then saw the shipping charge which was too high.
I wanted to cancel the order but target on line would not come up. after trying for over an hour (you only have 30 minutes)I gave up. Now what do I do?
My wife and I got married on November 6, 2011. Two months prior we signed up for the online wedding registry at target.com. About two weeks before the wedding it showed us that eight gifts had been purchased. So after the wedding we drop by a local target to see what we needed to do to get our gifts, they instructed to call the 1800 number. We called the number to see what the next step would be for us. It took three phone calls to get in contact with someone because we kept getting hung up on. After getting through to a person we were told that we needed a reference number or the person name of who brought us the gift. When doing the registry it don’t give you any information outside of letting you know what items that were purchased. So without that information we were told to just wait cause they couldn’t do to help us. Its been over a month since our wedding and still no gifts have been delivered to us. Every time we call we get hung up on, passed from department to department, or told just to wait. At this point it don’t look like we are going to get our gifts. Its horrible how customer service has treated us and how bad target.com is for not delivering our gifts. This has been the worst experience with target ever. This is something I would expect from wal-mart. We just want our gifts thats already been brought for us.
I recently made a very large online purchase of your black Friday sales. I’m receiving my purchases in pieces, which is not a huge problem but, However I took advantage of your buy one get one free pillow pet offer I have yet to receive conformation on the “free pillow pets” that I have ordered they did not show up on my invoice and I got a pkg in the mail with the ones I purchased, when I called your customer service dept today I was told ” sorry for the inconvenience our system is down and I need you to call back in a few hours” I did not even have a chance to talk to the representative I was hung up on.I called back in a few hours and guess what system is still down. I’m a busy mother of 3 and do not have the time to sit with phone in hand waiting to contact customer service at their convenience>Needless to say I’m very frustrated that I cannot contact any one.
I am shocked at the stupidity of your holiday advertising featuring the blond woman, in an incomprehensible frenzy over upcoming shopping. Some may think it is funny, but the affluent, middle class, average American woman will not want to shop with you any longer because you are portraying us as stupid and uncontrollable. We are the ladies that have shopped Target, instead of Walmart, for all these years. We are highly offended that you have targeted the attractive, educated women as you have. Kep it up and I will not walk through your doors again. You are making fools of the women that shop your stores,
How can you take Christians money and refuse to say “Christmas: or allow anyone to gather donations for Christmas”. And now you have added that you cannot support military whi=o work to save your life every day. I will NOT BE SHOPPING AT TARGET.
The store in Estero,Fl. has a sign that states that they will match/honor competitors advertised prices. My wife asked the store today to honor a current advertised price from Toys R’ Us and she was declined. Am I to assume that this is no longer store policy. If so when will the signs be removed?
Your website says 3 year limited warranty on the xbox 360 s. XBOX does not allow Target to carry a 3 year warranty unless you pay XBOX to extend the 1 year into a 3 year by purchasing a 2 year extention to the 1 year. Target has gotten too big people and do not care about their customers any more. This isnt the first stunt that have tried to pull on their website. I now have 5 500.00 XBOXES with 1 year warrantys due to Targets screw up. I gave them as gifts to family members and that to me is a total loss when it comes down to their anxiety. I am looking into a class action lawsuit because they refuse to fix it. I spent 5 hours on the phone and one person who stated she was ahead of Target told me that she refuses to do anything about it when I told her that Target was falsly advertising. This was supposedly from the head office and her name is Helen. Then she tried to give me the customer service address when I asked for corporate. I will never shop here again for anything and I will encourage others to do the same thing. Target used to be a good company.
i was recently in the usa and was awaiting a call from target which i never received. i now need to contact them does anyone have an email address for their customer services department?
call for what? this page provides phone numbers of Target customer support..
Your web site is the worst! Takes forever, kicks you out when ordering, ordered some stools,when I go to check on the status of my order there isnt one. Bank says different.
Dear sir, I usually pay my bill online every month. However, I missed my due date which was yesterday 10/3/11.
Is it possible to waive the late fee? This is the first time I ever had a late payment.
I sincerely hope that you will consider my request.
Thank you,
G. Fanuiel
Your web site changes have left me without the option to enter a prescription via web. It tells me to reset my password. I tried that. The first time I got an email 20 minutes later with a link to reset the password. When I clicked the link it was expired. Now when I try to reset I don’t even get an email. If I have to physically take my prescriptions to Target or call them on the phone I will just switch them to Walgreen’s. I should not have to do that.
On September 13, I visited your store to purchase and experience the new Missoni Collection. As I am disabled, I had a friend drive me there. Although you had advertised the opening for 9/13, there was no signage, or promotion, not even a hint of Missoni in the store. This is the closest Target in my area. The other location is in Rego Park. I made a special trip and was very disappointed.
I made a few purchases nevertheless. receipt # 1256-1262-0075-6891-0.
Why was this store left out of the Missoni promo?
What is the incentive to visit again?
I typed http://www.target.com yet was still denied access,what can be wrong?
I believe it has something to do with your internet or browser…click this below url..type target.com and see if you are able to view the website..
http://goo.gl/ZpO02
I cant access http://www.target.com.i am been denied access.Has your website changed?
its target.com …in your url there is a “i” at the end…
I want to know how to get on the Target mailing list for coupons and deals. I shop Target at least 3x a week and I never seem to get on the list but I seen and heard of other on the list. Thank you