Known as an architectural marvel and a center of entertainment excellence, the SoFi Stadium is home to both the Los Angeles Rams and the Los Angeles Chargers of the NFL (National Football League). Opened in 2020, the stadium has marked a new era for professional football in Los Angeles with its translucent roof and innovative design that seamlessly blends with the Southern Californian environment.

One of the most remarkable aspects of SoFi Stadium is its colossal video board, which almost spans the length of the football field, ultimately delivering an immersive experience for everyone. Additionally, the venue hosts an open-air plaza featuring bars, restaurants, and entertainment options, creating a vibrant pre-game atmosphere. And beyond footballing events, the stadium also hosts major concerts, sporting events, and even potential future Olympic Games competitions. Such adaptability ensures that the stadium continues to rake in revenue throughout the year.

If you have recently visited the SoFi Stadium or are planning to take your first tour, for which you are looking to obtain some much-needed official assistance, then our concise guide should be able to help you out.

How to Contact the Management

The SoFi Stadium is presently located at 1000 South Prairie Avenue, Inglewood, CA 91305, and visitors have various public transport options (metro and bus) to reach the venue. Additionally, ridesharing options are also available from companies such as Lyft and Uber for a seamless experience. And when it comes to the parking facilities, the stadium has multiple parking lots to ensure that visitors do not have to worry about their vehicles during any event.

With the basic information out of the way, let us go through the numerous ways you can contact the SoFi Stadium authorities based on your requirements.

Contacting For General Inquiries

For any questions related to the stadium itself, events, or general information, you can reach out to the SoFi Stadium Guest Experience team via phone at (424) 541-9100.

Phone lines are available from Monday to Thursday between 5 AM and 7 PM (Pacific Time) and from Friday to Sunday between 5 AM and 5 PM.

Contacting Box Office and Guest Services

The SoFi Stadium box office, powered by Ticketmaster, is located physically at ‘Entry 7’ of the stadium and remains open during non-event days, from Wednesday to Friday between 11 AM and 5 PM. And on event days, the box office opens three hours prior to the start of the event. To learn more about the ticket purchasing process, visit here.

Talking about season tickets, you can either decide to visit the SoFi Stadium Ticket Office in person at the location mentioned above or contact the Los Angeles Rams ticket office at 818-338-0011 or the Los Angeles Chargers at 1-877-242-7437. You can also email their guest services at info@rams.nfl.com or guestservices@chargers.nfl.com, respectively.

Lastly, for guest services, you can contact customer support by filling out the online form here.

Other Useful Contact Information

The SoFi Stadium has seven first aid locations, and guests who are in need of first-aid assistance should immediately contact Guest Experience or stadium staff. You can find these locations on the first, second, third, sixth, and eighth floors of the stadium. Additionally, you can call for assistance by texting your issue to the following number: 424-541-9222.

If you are looking to obtain an unforgettable touring experience at the SoFi Stadium, then you can obtain your tickets here. And the stadium also offers a range of suites, especially if you would like to stay back a couple of days, as there are over 252 suites accommodating 14-32 guests per room.

Lastly, if you want to send fan mail to either the Los Angeles Rams or Chargers, then letters can be sent to the following addresses: Los Angeles Rams 29899 Agoura Road, Suite 210, Agoura Hills, CA 91301; and Los Angeles Chargers Costa Mesa, CA 92626.

How to Report Lost and Found

If you have lost or misplaced your precious belonging during an event, then it is recommended that you get in touch with the nearby Guest Services Center located inside the SoFi Stadium. However, if you have lost something after an event, then you need to report to the authorities swiftly by filling out an online form. To start the online reporting process, follow the below-mentioned steps judiciously.

  1. Begin by first visiting the official website.
  2. On the landing page, state your full name, email address, phone number, and residential address.
  3. After that, disclose the name of the item that you have lost, its type or category, the date on which it was misplaced, the approximate location and the event at which it was lost (if applicable), and any other unique characteristics regarding the item. Additionally, you can upload photos of the item in question.
  4. Once done, click on ‘Submit’ and your report will be successfully registered.

As soon as your item is located, a Guest Experience coordinator will contact you via email. Also, remember that non-claimed items found at the stadium will be kept only for 30 days, after which they are donated or disposed of. The stadium will not be liable for lost or damaged items.

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Last Update: July 16, 2024