Qatar Airways is the state-owned flag carrier airline of Qatar in the Middle East and one of the largest airlines in the world. It operates flights to all six continents, including Asia, Africa, Europe, North America, South America, and Oceania. The airline connects to more than 150 destinations on the world map.

The Doha-based airline has won numerous awards over the years, including Skytrax’s World’s Best Airline. It has been consecutively awarded for its outstanding performance and services in the hospitality sector in 2011, 2012, 2015, 2017, 2019, and more recently in 2021. The airline has earned a five-star rating, winning the confidence of the traveling public. They managed to maintain the highest standards of safety and hygiene onboard even during the pandemic years and earned a five-star COVID-19 Airport Safety Rating. They have consistently adhered to the highest possible standards of professional, independent scrutiny, and assessment.

How to Contact

If you are looking to reach out to the customer service of the airline, you will find the details below. You can reach the numbers for queries on new reservations, lost baggage, cancellation or others.

Address
Qatar Airways Tower 1,
Next To Al Manna Building,
Airport Road, Doha, Qatar

Support
Phone: +974 4144 5555 (Qatar – Main)
Phone: +971 600521473 (UAE)
Phone: +61 283201015 (Australia)
Phone: +5511 51080474 (Brazil)
Phone: +1 888 366 5666 (Canada)
Phone: 400-994-9991 (China)
Phone: +33 488910726 (France)
Phone: +49 6917 4899 14 (Germany)
Phone: +91 95129 72827 (India)
Phone: +7 4951083497 (Russia)
Phone: +44 330 912 7415 (UK)
Phone: +1 877 777 2827 (US)

Qatar Airways has been recognized for its exceptional service, luxurious cabins, modern fleet, and innovative amenities. It has been known for continuously upgrading its products and services to enhance the passenger experience. It offers a high level of comfort, convenience, and safety to its passengers, making it a preferred choice for many.

Qatar Airways was launched in 1997 and completed 25 glorious years of flying in 2022. It is owned by the government of Qatar through the Qatar Investment Authority.

Passengers flying with Qatar Airways can enjoy a range of benefits, including comfortable seating, excellent in-flight entertainment, delicious cuisine, and exceptional service from the airline’s attentive cabin crew. The airline also offers a frequent flyer program called Privilege Club, which allows members to earn and redeem miles for rewards.

Popular Routes of the Airline

Qatar Airways operates flights to over 150 destinations worldwide, with some of its most popular routes including — Doha to London; Doha to Bangkok; Doha to Paris; Doha to New York; Doha to Sydney; Doha to Istanbul; Doha to Singapore; Doha to Tokyo; Doha to Delhi; and Doha to Johannesburg

New destinations include Dusseldorf in Germany, Qassim in Saudi Arabia, London Gatwick, and many more. Qatar Airways’ primary hub of operations is Hamad International Airport in Doha, Qatar.

How to Book Your Flights with Qatar Airways

  1. Visit the official website of Qatar Airways.
  2. Click on the ‘Book’ tab on the home page and then on the ‘Flight Schedule’ option.
  3. On the Timetable window, select ‘round-trip’ or ‘one-way’, whichever applies to you. If it is a round-trip, enter your origin and destination cities, with the departure and return dates, and click on ‘Find Flights’ to select and confirm your booking.
  4. If it is a one-way trip, simply enter your origin and destination cities with the proposed date of departure, and find your flight/s. In both cases, select your preferred flight from the list of available flights.
  5. Choose your cabin class and any additional services, such as seat selection and extra baggage allowance. Review your flight itinerary and total cost.
  6. Enter your personal and contact details as requested, including your name, email address, and phone number.
  7. Choose your payment method and enter your payment details. Qatar Airways accepts various payment methods, including credit cards, debit cards, bank transfers, and PayPal. The accepted credit cards include Visa, Mastercard, American Express, Diners Club, and a couple of others. The available payment options may vary depending on your country of departure and the currency used for your booking.
  8. Review your booking details and agree to the terms and conditions. Click on the ‘Confirm and Pay’ button to complete your booking.

How to Check-in

Here are the steps to check in for a Qatar Airways flight —

Online Check-In

  1. Visit the official website and click on Check-in tab.
  2. Check-in with your booking reference or e-ticket number, and last name.
  3. Select the ‘Check-In’ option and follow the prompts to check in online and print your boarding pass.

Mobile Check-In

  1. Download the Qatar Airways mobile app on your smartphone.
  2. Select the ‘Check-In’ option and enter your booking reference number and last name.
  3. Follow the prompts to check-in on your mobile device and download your boarding pass.

Airport Check-In

  1. Arrive at the airport at least 3 hours before your flight departure time.
  2. Proceed to the Qatar Airways check-in counters and present your passport and booking reference number to the agent.
  3. The agent will print your boarding pass and check any baggage you may have.

Please note that the available check-in options may vary depending on your departure airport and flight destination. It is recommended to check the specific check-in requirements and options for your flight on the Qatar Airways website or by contacting the airline’s customer service.

How to Manage Booking

Please follow the steps outlined below to manage your flight booking.

  1. Click on the link here.
  2. This will open the ‘Manage Booking’ page for you.
  3. Enter your booking reference (PNR) or e-ticket number and last name in the appropriate fields.
  4. Press on ‘Find Booking’.
  5. Your booking details will appear on the screen. From here, you can view and modify your flight details, including the flight date, time, and seat selection.
  6. You can also manage your meal preferences, request special assistance, add extra baggage allowance, or make changes to your contact information.
  7. If you need to cancel your booking, you can do so online, and request a refund, subject to the fare rules and conditions of the ticket.

If you need further assistance, you can contact the Qatar Airways customer service team through the website, social media channels, or the phone.

What You Should Know of Frequent Flyer Program

The Frequent Flyer Program at Qatar Airways is called Privilege Club, which is designed to reward loyal customers with a range of benefits. Members earn Qmiles for every eligible flight with Qatar Airways, as well as for hotel stays, car rentals, and other partner transactions.

Privilege Club has four membership tiers — Burgundy, Silver, Gold, and Platinum. Members receive tier benefits, such as priority check-in, lounge access, and extra baggage allowance, depending on their membership level. Members can access Qatar Airways lounges, including the exclusive Al Mourjan Business Lounge in Doha, depending on their membership tier and class of travel.

Members can use their Qmiles to upgrade their flight to a higher cabin class, subject to availability. Members can earn and redeem Qmiles with a range of partner airlines, hotels, car rental companies, and other partners. Privilege Club allows members to combine Qmiles with up to nine family members to earn and redeem Qmiles faster. For queries or help on Privilege Club, you can call +974 4144 5555.