Contact OnePass: Phone of Continental Airlines’ OnePass

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Contact OnePass: Find below customer service details of Continental Airlines’ frequent flier programme OnePass, including phone and email. You can reach the below contacts for queries on new membership, mileage credit, transfer/purchase of miles, award tickets or other queries. Besides contact details the page also offers information and links on OnePass services.

OnePass Customer Service
Phone: 713-952-1630
Phone: 800-523-3273 (reservation)
Email: [email protected]

Other Contacts
Phone: 800-621-7467 (for domestic travel)
Phone: 800-344-1411 (for international travel)

By Post
Continental Airlines, Inc.
900 Grand Plaza Drive NHCCR
Houston, TX 77067-4323

New OnePass Member
To enroll to the OnePass frequent flier program click here. Members can earn miles on flights, hotels, car rental companies, credit/debit card companies, cruises, shopping and gift partners. Points can be redeemed to more than 500 travel destinations worldwide. Members can also earn miles and points that qualify for special Elite status benefits that has complimentary upgrades, mileage bonuses, special reward privileges and priority check-in / boarding.

View Account
If you are already registered with OnePass frequent flier program, and would like to check your mileage balance or redeem points click here.

About OnePass
continental-onepassOnePass is Continental’s frequent flyer program which enables members earn miles on flights, hotels and partners. Reward points can be earned for travel on flights operated by Continental Airlines, Continental Express, and Continental Connection. Members also get Elite qualification based on fare class. The levels include Silver Elite, Gold Elite and Platinum Elite. To ensure proper mileage credit, members must provide OnePass account number when making flight, hotel or car rental reservations.

OnePass members can also earn miles while travelling through partner airlines that include Air Canada, Air China, ANA, Austrian Airlines, bmi, EgyptAir, Lufthansa, SAS, South African Airways, Swiss, TAM Portugal, Thai, Turkish Airlines, Virgin Atlantic, United and US Airways. Hotel partners include aloft, AmeriSuites, Clarion, Cambria Suites, Country Inns, Courtyard, Crowne Plaza, Doubletree, Four Points by Sheraton, Hilton Hotels, Hampton Inn, Hyatt, Marriott, Ramada, Radisson, Shangri-La, Sheraton, Wyndham and Taj. Members can further earn points by renting car through Alamo, Avis, Budget, Hertz, National, Sixt, and Thrifty.

For missing mileage credit requests for flights on alliance partners email a scanned copy of ticket receipt to [email protected] If you dint know, those having elite status can enjoy a range of benefits that include instant upgrades, priority phone line and check-in, priority check-in, priority boarding privileges, lounge access, complimentary checked baggage allowance, priority reward waitlisting, and more.

After accruing miles, OnePass members can use same for holidays, book hotel stays or car rentals, request for upgrade to First Class, Business Class or BusinessFirst. Miles can also be transferred between OnePass accounts online.

United Continental Holdings, Inc. is the holding company for United Airlines and Continental Airlines. Together, they employ more than 80,000 people worldwide. Both United and Continental serve some 376 destinations in some 61 countries. About 149 passengers are flown each year.

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  1. Vivian Skilling Reply

    I’ve been trying to merge my old account and my new account and was successful to the point where I sent in my name change affidavit. Since I relocated I stopped using my previous work email and lost contact as to how the result came to. I can give my 2 account numbers and name but I need to hear from your end soonest possible because I want to use my miles for very near future travel plans please. Please kindly help me.

  2. FRANK SANO Reply

    Ive recently came across my Continental airlines One Pass account, and wish to convert any exsisting mileage to a new United airlines mileage account. My One Pass account is HJ295651 and Pin # 4442. can you please transfer any remaining miles to an United Airline mileage account.

  3. Jean Giancola Reply

    I have had continental one pass and have not used it for about 1year . What are the items you can buy if you do not use the miles? I used the points the last time to purchase an iPad and TV because I did not have any miles to travel to.

  4. Angelisa Hepisus Reply

    I have lost my OnePass number…I need to consolidate my old and newly earned mileage. I am traveling back home next week and would appreiciate your response at the earliest.

    Thank you.
    Angelisa Hepisus

  5. cecilia de escallon Reply

    I lost my OnePass number, could you retrieve for me? I am travelling to Asia and would like to consolidate my new and old earned miles.

    Thank you

  6. Robert Smith Reply

    My OnePass number is xx. I’ve forgotten my Pin number. Please issue me a new Pin number so I may avail myself of my frequent flyer miles.

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