Contact Zimbra: Find below customer service details of Zimbra.com, including phone and email. Besides contact details, the page also offers a brief overview of the software company. Reach the customer service below for support, complaints or feedback.
Head Office
Synacor, Inc
40 La Riviere Drive, Suite 300
Buffalo, NY 14202
United States
Customer Service
Phone: +1 972-407-0688 (sales)
Phone: +1 214-420-1337 (support)
Email: [email protected] (general)
Email: [email protected] (report violations)
International Support
Phone: +1 877-522-6334 (US)
Phone: +44 8000061225 (UK)
Phone: +33 805080370 (France)
Phone: +86 4001201084 (China)
Phone: +852 800931491 (Hong Kong)
Phone: +62 78033218269 (Indonesia)
Phone: +66 1800012333 (Thailand)
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About Zimbra
With over 500 million users worldwide, Zimbra is a collaborative software suite famed for its open source server and its user-friendly interface for messaging and collaboration. It was first developed by LiquidSys and released in 2005. Over the years it has been bought and resold by different companies including Yahoo. On August 18, 2015 it was acquired by Synacor developers who own it till date. Today Zimbra products are used by more than 5,000 companies.
Zimbra is an advanced collaborative software that can be adopted as an on-premises private cloud or as an outsourced public cloud server. You can access its client and server software from any device due to its compatibility with desktop emails such as Microsoft Outlook, Apple and Linux creating a broad cross-platform.
The suite consists of an email server and a web client which incorporates email, calendar contacts, file sharing, messaging, collaboration and integrated web experience synchronization from anywhere to any device. There are two versions of Zimbra available, namely the Open Source and the Closed-Source or Network Edition, other products include Zimbra Desktop and Zimbra Connector.
The ZCS Open Source Edition has a public Open Source Community called Zimbra Chat which allows you to test, use and discuss freely with people on the Zimbra web. It is an open chat room that allows you to access, share and collaborate with other contributors on the Zimbra Web Client.
The Network Edition is available for on-premise deployment. Its packages include the standard and professional edition. This edition features calendar, email, contacts, file and screen sharing, messaging and video conferencing, and the advances business ready features which is optimum in the Professional Network Edition.
Zimbra Client Desktop enables you to access email both offline and online in one place. It is available on many platforms such as windows, Mac OS and Linux. Zimbra Desktop uses email systems to synchronize emails, contacts and calendar between your mail boxes stored both in the cloud and the data stored on the local computer disk. The best part of the desktop client is that is can run offline, however synchronization can only run online.
Another key product is the Zimbra Connector. This product enables users to synchronize mailbox, calendar, contacts and tasks on Microsoft Outlook. ZCS connector for outlook is fully integrated into the Microsoft Outlook and even has an assigned Menu tab inside Microsoft Outlook, thereby granting users all the benefits of ZCS and Microsoft Outlook in one place.
Zimbra offers the most advanced and innovative messaging, collaborative, synchronization, and integrated web experience. For a complete list of the products, you can visit the website. Plugins that are part of the Zimbra Collaboration suite include Zimbra Mailing Lists, Zimbra Account History, Zimbra User Alias, Zimbra Foss Two Factor Authentication, StartMeeting, Safe Unsubscribe, Email Reminder New, among others. You can download the plugins and software from the Download section of the website. The Documentation, Help and Knowledge Base sections of the website cover a wide range of topics on installation, troubleshooting, customisation, or security. The troubleshooting articles will help debug issues you are facing. Existing customers can also submit a ticket on the website to receive assistance from a professional.
If interested in the Network Edition, start with a free 60-day trial, before getting a full subscription. Purchase of a license can be made using a Visa or MasterCard. You can even approach a cloud partner or reseller partner to get a paid subscription. Locate a partner nearest to your address on the website. For more information or queries on resellers, payment, cancellation, refund, career, or others, reach the Zimbra support.
