Zeiss (lens & optics): Your guide to contact for assistance

Head Office
Carl-Zeiss-Straße 22
73447 Oberkochen
Germany

Customer Service
Phone: +49 7364 20-6175 (cine lens)
Phone: +49 3641 64 2838 (spectrometer)
Email: cine@zeiss.de (cine lenses and accessories)
Email: info.spectroscopy@zeiss.com (spectrometer and components)
Email: lenses4industry@zeiss.de (industry optics)

International Contacts
USA: +1 800 543 1033
UK: +44 1223 401 520
France: +33 477360340
Russia: +7 (495) 363-17-37
China: +81-3-3355-9779
India: +91 11 45156000
Indonesia: +62 21 7884 8028
Singapore: +65 67419600
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About Zeiss
Zeiss is a German manufacturer of optical systems, industrial measurements and medical devices. It was founded by Carl Zeiss in Jena in 1846. The company, headquartered in Okerkochen, Germany, employs close to 25,000 people. For 2014-15, it posted a revenue of EUR 4.51b. Zeiss’ products include semiconductor manufacturing equipments, measuring technology, microscopes, medical technology, eyeglass lenses, camera and cine lenses, binoculars and planetarium technology. It has more than 30 production sites and operates in close to 40 countries.

Towards consumer products, Zeiss lenses and accessories are widely used around the world. The product range includes the SLR Lenses (Otus, Milvus, classic, Sony/Zeiss), CSC Lenses (Batis, Louxia, Touit, Sony/Zeiss), Zeiss Ikon System (Ikon Camera, ZM Lenses) and lens accessories (filters, straps, cleaning products). For cinematography, you have the Master family of lenses, Ultra, Master Anamorphic, Lightweight Zoom LWZ.3, Fullframe Zoom Lenses and Compact Lenses. Most Zeiss lenses come with a manufacturer warranty of 2 years. You can register your product online to track warranty, repair or purchase history.

Zeiss also manufactures riflescopes, binoculars, spotting scopes, among others. For virtual reality experience, try the Zeiss VR One Plus which is made to support a wide range of smartphones. For more information or queries on new products, payment, refund, cancellation, service center, repair, or others, reach the Zeiss customer service.