Contact Yoins: Find below customer service details of Yoins.com, including phone and email. Besides contact details, the page also offers a brief overview of the company.
Address (billing)
Third Floor, 207 Regent Street,
London, UK
Customer Service
Phone: 00852-21364966
Email: [email protected]
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About Yoins
Yoins is an online fashion retailer established in the year 2014. The Chinese ecommerce company deals with women’s dresses, tops, swimwear, lingerie and fashion accessories. Yoins ships to customers worldwide. On the website, you will find a range of categories to shop from such as dresses, tshirts, sweaters, outerwear, jackets, blazers, bodysuits, pants, skirts, shorts, jeans, swimwear and sleepwear. There is a Sale section for those looking for discounted items.
Payment for purchases on Yoins can be made using Visa, MasterCard, American Express, Discover and PayPal. Standard shipping takes 7 to 15 days for delivery. You can expedite the process by opting for faster shipping. Shoppers enjoy a 30 day return policy to claim full refund. For more information or queries on payment, refund, cancellation, or others, reach the Yoins customer service.
I want to cancel my order 44411906. Was ordreed Feb 13, 2018. Trying to get hold of you guys yesterday so many times. I did sent a few email to cancel my order. Please respond. Thank you.
Good Afternoon. I purchased two dresses and one of them the straps are not adjustable and very long. There isn’t return information. How do I return this item?
Hello,
My order # 47071248 (black dress S size) I ordered on 04/04/2018 and still waiting for it. It says on my yoins-accout, that it was shipped on April, 15, but I never got it. I tried to contact you before, but any time I did it through my phone it was error or 404.
I really hope I will get my dress. If you can not send me it then I want my money back.
I ordered a dress from you on the the 8th or 9th of this month, they said they will send me an email so far have not received anything. The money has already been taken out of my account, it was the blue sleeveless maxi dress, I didn’t get the order number, can you please send me some confirmation, this is the second email I have sent thanking you Diana Veal
I ordered 2 outfits last week. Have not received email confirming order. Money has been taken out of my account
There is no orders showing on your website and I have not received my goods.
Hi my name is patsy and I ordered 3/4 dresses over a month ago and was just wondering when I will recovering them. I am going on holiday in 2 weeks and I really need them to arrive soon. I have spoken to someone before and they said it was out of stock which is not good enough as it was in stock when I ordered it. Please let me know when I will Be receiving this .
I have been waiting and waiting for an order from you. No update at all. Was meant to be delivered within 10 days!!!!!!!!!!!!! This is totally unacceptable and very poor service. Will never order off you again . Please send my.goods or a refund
Absolutely appalling customer service I’ve ordered bikinis and checked the sizes when ordering yet they turn up way to small and inches under what they should be! Also one bottoms has 2 fronts sewn on! Also a top not like the picture illustrated! Also there size 12 is way smaller then the (apparently) size 10! They are all over the place and refusing refund or letting me speak to head office! AVOID!!!!
I made my order 3 months ago, still have not received it, I want a refund. I called customer service, and the man yelled at me. He was very rude. I will NEVER order from you again, and I will warn everyone I know.